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Beck Ford

Palatka, FL

4.7
278 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 278 reviews

November 18, 2024

The Beck Ford Sales and Service teams are TOP NOTCH! ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be More

by katzmck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

Thank you for your 5-star review and positive comments. We'll be sure to share them with Jeremy, Joel and the rest of our Ford team. Our main focus is always providing a great customer experience. It means a lot to us that you would take time out of your day to let us know that we did that for you. We appreciate your business and your loyalty. Please don't hesitate to reach out if you need anything. Have an awesome day!

November 17, 2024

I called the Quick Lane at around noon to determine if their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a mess More

by JERWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

We're glad to hear that Jeremy and our Quick Lane team were able to resolve your issue and get you back on the road quickly. Thank you for your business. See you on your next visit. Have a wonderful day!

November 17, 2024

Needed to get touch up paint for my new car ( not sure knick if it was from a car/truck door or a rock). Beck’s parts department made it quick and easy for me to get the correct color and gave me instruct More

by kpap48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

We're happy to hear that our parts department took good care of you. Please let us know if we can do anything for you in the future. Thanks for the 5-star review!

November 16, 2024

On numerous occasions I had my vehicle serviced at the QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the n More

by DADDYOSCULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Friendly and knowledgeable. Helped us trade in two vehicles and buy a new truck. We will do business here again! More

by diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
Nov 20, 2024 -

Beck Ford responded

Hello Diana, Thank you for taking a moment to share your experience at Beck Ford. We really appreciate your feedback and look forward to helping you with the continued care of your vehicle. Thank your for choosing us to be a part of your buying experience. We'll see you on your first service visit. Have a wonderful afternoon!

November 12, 2024

his is NOT about the dealer, but about the Fast Lane Service that they have. They are genuinely concerned about their customers. I had bad tires, and they showed me just how bad they were. With having f More

by OLDTROLL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Beck Ford responded

Thank you very much for the 5-star review! We care about our customers and consider it our responsibility to make them aware of any issues with their vehicles, especially those that could compromise their safety or create inconvenient circumstances. Thanks for trusting us with your business! We'll look forward to your next visit!

November 09, 2024

The staff there has to get better with customer service and parts depth also this would help very much. More

by FUDOROBERT192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin McMurray
November 09, 2024

Great experience thanks to Joe and PJ! Process was super easy. I would highly suggest Beck Ford over the rest More

by tfocalhoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Beck Ford responded

Thank you! We're happy to hear that Joey and PJ made your experience a positive one. We focus very heavily on customer satisfaction. Thank you for the recommendation and for your business! We look forward to seeing you on your first service visit! Have a great rest of the week!

November 08, 2024

In and out in less than twenty minutes! !! Woohoo very happy with the experience. Thank you More

by schwabskidomik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 08, 2024 -

Beck Ford responded

Thank you so much for sharing your experience! We're happy to hear that our team took good care of you. We'll see you on your next service visit.

November 08, 2024

no issues with how i was treated or the people that helped me i do not remember who took care of me it will not let me move on without rating the people so i will just pick one but i do not know who he More

by BBILLS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Beck Ford responded

Thank you for taking a moment out of your day to share this 5-star review. Customer feedback helps us ensure that we're continually providing top-notch service. Please don't hesitate to reach out if we can do anything for you on the sales or service side of our dealership. Thanks for choosing Beck Ford! Have a great day!

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