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Beaverton Toyota
Beaverton, OR
8,753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 26, 2020
Excellent Service and Knowledge Peter Melillo was so well prepared to show me all the options available within the range of what I was looking for. He made the process quick, easy an Peter Melillo was so well prepared to show me all the options available within the range of what I was looking for. He made the process quick, easy and enjoyable. Peter was patient with my questions and made sure I felt heard. He took the time to walk me through the car buying process as well as teach me about all the capabilities of my new 4Runner. He was friendly, responsive, and thorough. It was a great experience and I am so happy I came in! More
by la.d.doyle
Verified CustomerEmployees Worked With
Dan P, Peter Melillo
June 26, 2020
Every aspect of our car buying experience was 5 star. We never felt pressured to buy anything and Najib was extremely helpful and went above and beyond making sure we were satisfied with our purchase. never felt pressured to buy anything and Najib was extremely helpful and went above and beyond making sure we were satisfied with our purchase. More
by amschottenstein
Employees Worked With
Andrew H, Najib Bahrami
June 26, 2020
I’ve bought many cars from dealerships in my lifetime and it’s always a source of anxiety, mostly because of the hard sell, lack of actual knowledge of the vehicle their selling me and the negotiation proces it’s always a source of anxiety, mostly because of the hard sell, lack of actual knowledge of the vehicle their selling me and the negotiation process. This was the first dealership and sales person I’ve had experience that I felt none of the bad and all of how it should be. Gabby was a pro from start to finish. She made the process actually enjoyable. I never felt pressured and at the end of the process felt good about the price on the truck I bought and felt the truck I was trading in was given a fair value. Every dealership should follow these guys as the way to run their own ship. I would recommend Gabby to anyone for their sales process and Beaverton Toyota as whole. In a day where it feels like you’re always being sold, I highly appreciated that Gabby and Beaverton Toyota always mad me feel like they wanted to get it right, not just sell a vehicle. Im very much a loyalist and I will be servicing my truck and sending all my friends here from now on. Thanks Gabby!! More
by TonyH
Employees Worked With
Gabby Shepard
June 26, 2020
Excellent customer service . Had paperwork ready for signature and only spent about 30 min in dealership . Sales was quick , Libby sales person was professional and Teri Dobson was quick to respond to a signature and only spent about 30 min in dealership . Sales was quick , Libby sales person was professional and Teri Dobson was quick to respond to all my emails to make this sale go quickly . Thank you and would refer family and friends More
by direinholtz
Employees Worked With
Liby Rodriguez, Teri D
June 26, 2020
It was a great experience. Bud was a great person and got us out of there quick and satisfied! He gave excellent customer service and was informative. us out of there quick and satisfied! He gave excellent customer service and was informative. More
by faeryqueen42
Employees Worked With
Bud Delva
June 26, 2020
Edit: I was contacted and offered a full refund for the axle that I'd had to replace. I was happy with that contact and the fact that the issue was finally made right, which is why I have chosen to increas axle that I'd had to replace. I was happy with that contact and the fact that the issue was finally made right, which is why I have chosen to increase my overall rating. I still feel the general manager and sales manager Mati should take a course on business law and customer service if he is going to continue to be in his current position. I was not advised of the severe from end damage on the car before purchase, which includes damage to CV axle boot, steering rack, and carrier bracket. I called 3 times and no manager was willing to call me back. Eventually, I spoke with Mati, who pretty much said and made me feel as if his current deals were more important that a consumer driving off the lot in an unsafe vehicle. When I was able to being the car back in on the 7th day of my grace period, the repairs were completed. At the time of pick up, the general manager said refuses to provide me a $417.33 refund for the axle is had to pay for just to make the car safe to being back in, stating that he had already put $2800 into a car he did not have to fix. By not advising on the unsafe damage to the front end, it is considered consumer fraud and breaking the Oregon Consumer act law. I had a horrible experience with this general manager. I still feel I am due a refund, as I should have never had to have an axle replaced to begin with. The front end is now driving as it should be instead of pulling hard to the right. I will not ever purchase another used vehicle from this location again. More
by Tessa Jackley
Employees Worked With
Muhammad Khan, Mati R
June 26, 2020
Exemplary customer service! Chris found me exactly what I wanted and the process was relatively fast and was so much fun! I’ll never shop anyplace else... I wanted and the process was relatively fast and was so much fun! I’ll never shop anyplace else... More
by rsdebray
Employees Worked With
Andrew H, Chris Souza
June 26, 2020
Beaverton Toyota has been a favorite for me and my family. We have now purchased 2 vehicles from this dealership. The staff have always been respectful, courteous and friendly. A shout out for Bud Del family. We have now purchased 2 vehicles from this dealership. The staff have always been respectful, courteous and friendly. A shout out for Bud Delva , he was very patient, good natured and helpful as I was deciding and purchasing my vehicle. Thank you! More
by rushkr
Employees Worked With
Bud Delva, Mati R
June 21, 2020
Our purchase process was straightforward and quick! The sales team was easy to work with and the financing process was transparent. Peter was very helpful in answering our questions and showing us the feat sales team was easy to work with and the financing process was transparent. Peter was very helpful in answering our questions and showing us the features in our new car. More
by mmzaludek
Employees Worked With
Kalen Hamada, Peter Melillo
