Beaverton Toyota

Went in to see if they would match Ron Tonkin's advertized price on a Prius C. They came back with 1k over and wanted to hit me with 13% interest. The funniest part about the whole thing was I to advertized price on a Prius C. They came back with 1k over and wanted to hit me with 13% interest. The funniest part about the whole thing was I told them I was on my way to buy the car at 4.99% within the hour and I was giving them a chance to get a free sale (and free money on the interest). In my industry, If I turned down a sale like that, I would have been fired. Guess you dropped the ball! Love my Prius C!! More

Hands down worst car-buying experience of my long life! This situation bordered on psychological abuse. I will be investigating options to get them in the legal trouble they deserve. DO NOT go to this dea This situation bordered on psychological abuse. I will be investigating options to get them in the legal trouble they deserve. DO NOT go to this dealership to buy a car. They use bait and switch techniques, flat-out LIE and try to bully you into being stupid enough to buy warranties and financing from them. I got out of there and will never ever go back. You should stay away forever. More

I shopped around at many dealers. When you shop for cars these days, you shop for customer care. A team built off values, and support one another as well as their consumer. As I shopped I found many dealers these days, you shop for customer care. A team built off values, and support one another as well as their consumer. As I shopped I found many dealers in the area to have salesmen on their team whom were either uneducated on their own products, or failed at active listening. Honestly I felt as if nobody I was talking to, cared about me as a human being. That was not the case with Beaverton Toyota. The ENTIRE STAFF practiced EXCEPTIONAL CUSTOMER CARE. I had already decided on the Fuel Efficient Toyota Corolla. I had been driving a rental for over a month, and was very impressed after owning a German sedan. Their sales staff had the technical knowledge, and the just do it attitude. (As I saw a swoosh on their Toyota dry fit attire.) The atmosphere was extremely relaxing, their staff listened and found exactly what was in my budget and went to battle for me with credit companies to find me a great deal. Their staff was friendly, the environment was accommodating, and inviting, with an excellent children's movie play area. Overall - Despite the fact I was already sold on a particular vehicle, they showed me that true customer service is still practiced. Shop until you find it. I would HIGHLY recommend shopping at Beaverton Toyota! More

My 80 year old mother took her car in for service two weeks ago and she was not given the senior discount until she insisted. She had mentioned to me that the service rep always seems put out when she as weeks ago and she was not given the senior discount until she insisted. She had mentioned to me that the service rep always seems put out when she asks. They seem to be taking advantage of the elderly. If seniors get a discount...give it to them. I took my car in last week for extensive work and they did not even do a courtesy car wash. I remember when I used to take my car in for an oil change and it would come back clean. Now I spend over $1,200 dollars and the car is not washed. It will be the last car I buy from them. Their service is getting worse and worse. More

I was in the market for a used vehicle when I came in and was greeted by Alex Augustine he was very helpful and friendly and explained to me the easy process they have at the dealership when purchasing a car was greeted by Alex Augustine he was very helpful and friendly and explained to me the easy process they have at the dealership when purchasing a car. I was very impressed with the customer service, vehicle presentation and "no hassle" price which was 1100 less expensive than any other dealer in the northwest. I would reccomend this dealer to friends and family! Great job what a class act store with very knowledgeable sales professionals More

I went to Beaverton Toyota after seeing a car online at a much lower price than any other dealer. My friend also recommended them when I told her where I was going. Alex Augustine was amazing!!! I ha much lower price than any other dealer. My friend also recommended them when I told her where I was going. Alex Augustine was amazing!!! I had connected with him about the car prior to going into the dealership. By the time I arrived, he had researched information about the car as well as financing and communicated with me flawlessly. He made sure he understood my goals with the purchase as well as gave me more information I had not thought of. Alex brought Josh Ford into the financing part of the deal who walked through it with me step by step. Mickey Monahan finished the financing process and exhibited amazing patience and kindness while I asked a hundred questions and answered every one of them with complete understanding of my concerns. John Cantwell also was great in the negotiating process. Alex walked through the entire process with me from start to finish. He even went out of his way to research racks that I had asked about for the car...way above and beyond any "job duty"! As a woman buying a car on my own, I never felt taken advantage of or talked down to. Both Mickey and Alex have followed up with me to make sure everything is perfect. More

We were cut off when trying to explain a problem regarding a service light. Disconnect between service and sales dept regarding when the oil is to be changed. regarding a service light. Disconnect between service and sales dept regarding when the oil is to be changed. More

Absolutely wonderful experience. Nick was the best person to work with. He was very patient and let me look at all different kinds of toyota's and the color options. He was LOW pressure which allowed ME to m to work with. He was very patient and let me look at all different kinds of toyota's and the color options. He was LOW pressure which allowed ME to make the decision to buy a new Prius just a week or so after I came into the dealer. Of course the finance guys will give you the run around for extended warranties, gap insurance etc. but hey, that's how they make their money. I have no doubt that I will be a continuing customer of theirs unless the process dramatically changes. They also have the best prices around! They undercut a "top rated" dealer by $1,200! More

So bought our prius ll here at B.T. 1st week of Feb. this So bought our prius ll here at B.T. 1st week of Feb. this year . Reviewed that we received a 5 Star buying experience on 2-7-12 here on dealer r So bought our prius ll here at B.T. 1st week of Feb. this year . Reviewed that we received a 5 Star buying experience on 2-7-12 here on dealer rater. We returned for our first, 6 mo./5000mi. Toyota care service this month at B.T., having called several weeks earlier and making a 10am service dept appt . We arrived @ 9:30 am and immediately were greeted by a wonderful young lady "Danielle" who assured us arriving early was quite alright. She recorded each of our service requests and concerns on paper and directed us to the lounging area where we visited the famed B.T. automated barista coffee machine with fresh donuts and more ! Just enjoyed the java, checking emails and surfing on the web with their handy wifi . Before we knew it ... here came Danielle with news we were all done. Everything we desired personally ,and the factory scheduled maintenance beautifully performed,we'll see ya at The New Year B.T.! The brand new high tech service dept. was huge and beautiful and,with lots of construction and upgrades ,still improving on their beautiful facilities ...make me look forward to seeing the new improvements on the next 6 months service ! Thanks again Beaverton Toyota your #1 Sincerely, Impriused More

We purchased our 2005 Toyota Prius used from Beaverton Toyota in Oregon along with an 8-year extended warranty through Signet Financial with a refund clause if unused. Signet folded in 2011, leaving many Toyota in Oregon along with an 8-year extended warranty through Signet Financial with a refund clause if unused. Signet folded in 2011, leaving many unhappy customers across the country. Beaverton Toyota is one of just a handful of dealerships taking some responsibility for their stranded customers, even though at this time the California and Oregon Departments of Justice believe they have no legal obligation to do so. Beaverton Toyota "did the right thing" in our opinion, and although it took a very long time and we still got burned financially along with many other customers we are impressed with Beaverton Toyota's willingness to at least partially mitigate the pain of their customers. In the future, when we want to purchase a new or used vehicle, Beaverton Toyota will be the first to know. More