Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beaverton Toyota
Beaverton, OR
8,752 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 8,753 reviews
December 02, 2020
Chris Souza was recommended to me, a great Chris Souza was recommended to me, a great recommendation!! He is such a good sales person, knows the cars and inventory and doesn’t give up until y Chris Souza was recommended to me, a great recommendation!! He is such a good sales person, knows the cars and inventory and doesn’t give up until you find the car that you love! All in All he was a great person to deal with! I will recommend Chris to my friends and family. Thank you, much appreciated! More
by Darlene Van Deusen
Employees Worked With
Chris Souza
November 30, 2020
As a first time car buyer I was delighted to have a no pressure environment, with professional knowledge and help at Beaverton Toyota. Thanks Jeremy Warram! pressure environment, with professional knowledge and help at Beaverton Toyota. Thanks Jeremy Warram! More
by ChealseyR
Employees Worked With
Jeremy Warram
November 29, 2020
Stephen Krepps, made this the easiest transition I’ve ever dealt with at a car dealership. I will recommend Beaverton Toyota to everyone I know. ever dealt with at a car dealership. I will recommend Beaverton Toyota to everyone I know. More
by Robert Henderson
Employees Worked With
Stephen Krepps
November 29, 2020
What a great experience we had at this dealership.. They were nice, professional, honest and fair. We recommend this dealership... it was a “no pressure” experience... were nice, professional, honest and fair. We recommend this dealership... it was a “no pressure” experience... More
by PilotTraining
Verified CustomerEmployees Worked With
Andrew H, Muhammad Khan
November 29, 2020
Just bought our second Toyota from them. Great friendly service. Low pressure sales. Chris Souza was great to work with. Planning to work with him for our next car as well. service. Low pressure sales. Chris Souza was great to work with. Planning to work with him for our next car as well. More
by Chris S
Employees Worked With
Chris Souza
November 28, 2020
Easily the most seamless and pleasant car buying experience. It was a complete pleasure working with Chris; he was professional, helpful, and personable throughout the process. It was not our intent experience. It was a complete pleasure working with Chris; he was professional, helpful, and personable throughout the process. It was not our intention to purchase car today; however, we found a perfect fit and Chris made it happen expeditiously. The entire transaction, from test drive to driving off the lot, took under 4 hours. Positive experience form start to finish. More
by Tobey
Employees Worked With
Chris Souza
November 27, 2020
You sold me a car that had already been bought.... then it took you 3 days to tell me that this was the case.... then you told me I had to pay more for a different unit of the same car. Customer pays more it took you 3 days to tell me that this was the case.... then you told me I had to pay more for a different unit of the same car. Customer pays more for dealer's mistake? Super lame. Sales rep tells me, "it's out of my control." Sales Manger tells me "we did everything we could." Not accepting responsibility for the customer experience? Super lame. I ended up just buying from another dealership (the same make and model). But you should know that going into this, you were my first choice. More
by brandon.hofer
Employees Worked With
Adam Kadri
November 26, 2020
A real pleasure to do business with this firm. Kudos to Gabby Shepard for making my experience friendly and quick! She was a joy to work with. Once again, I can't say more how good the experience was. Gabby Shepard for making my experience friendly and quick! She was a joy to work with. Once again, I can't say more how good the experience was. More
by kmontone
Employees Worked With
Gabby Shepard
November 26, 2020
Absolutely horrible experience. Salesperson okay. Every other aspect an absurd horror show. 1. Vehicle quoted over phone was gone when we arrived. Understood that was a possibility but didn’t want the ve other aspect an absurd horror show. 1. Vehicle quoted over phone was gone when we arrived. Understood that was a possibility but didn’t want the vehicle substituted as it didn’t have all weather mats. Bud worked to fix the situation. 2. Was bothered by the fact that there was very little monitoring of COVID safety protocols. No plexiglass separations in transactional areas. Salespeople congregating together. Nice situation for a superspreader event considering the climb in cases recently. 3. Waited and waited and waited for business area to deal with paperwork. Not a problem on our end. They couldn’t figure out how to get the cross State licensing and tax details input properly. BUT, NOT ONE PERSON CAME TO EXPLAIN WHAT WAS GOING ON. I had to go to the manager’s counter to find out and was still given the brush off with a cursory explanation. No one offered to get us some water or some food as we were there for almost four hours. 4. Got to leave with incomplete paperwork which we were able to complete electronically later. Why that couldn’t have happened sooner is anyone’s guess. 5. Found out from our insurance company that they can provide gap insurance. Plan we selected through purchase can be canceled but it has been a total run around trying to get to a person who can deal with this. They will not return calls. I’ve had to initiate every contact trying to get this fixed. We lease a new car every three years. We will not be returning to Beaverton Toyota when this lease is up. The small savings on the monthly payment doesn’t compare with the lack of caring and follow through. More
by joanliddicoat
Employees Worked With
Bud Delva, Peter Melillo
