Beaverton Toyota

Dan Perez takes great care of you Let me start by saying that Dan is an amazing sales person. I live 3.5 hours away from this dealership and was hoping to get a great deal on a nice SU Let me start by saying that Dan is an amazing sales person. I live 3.5 hours away from this dealership and was hoping to get a great deal on a nice SUV. On 9/12/15 the wife and I went to look at an 08 Subaru Tribeca that we liked. We were super excited to go and purchase it. It had the 3rd row seat, Nav., entertainment center, etc... After driving for so long we finally got to see and test drive the Tribeca. We were disappointed!!! It did not look the way we expected it too. The detail had not been done the way we would have liked, there was a 2in. whole in the 3rd row seat, a/c was making a noise when turning it on and off, the driver side headlight was fogged up, and my biggest concern a thump noise each time you tapped on the gas pedal. We were extremely disappointed and I made sure Dan knew about it. By now, you are thinking this doesn't sound like a 5 star review... Here is where Dan the Man stepped up and made me seal the deal. Dan gave me his word that he would fix all my concerns in the following week and let me know if the Tribeca was still available. He called me almost every day with an update on the status of the SUV. Come Thursday, the 17th, I received another call from Dan. This time it was GREAT news!!! He told me he had fixed everything on Becca as we call her and she was ready to go home with us. Two days later we drove back to Beaverton; we test drove the car and found that everything was good. Except, for... my biggest concern, the thump noise on the gas pedal. Apparently, when they were trying it out the mechanics were not able to hear it. Heck, Dan didn't even hear it the first time I was there. I made sure he heard it the 2nd time we were there. So what does Dan do???? He agrees to pay for the repair at my local Subaru dealership. Now, if this doesn't convince you, I am not sure what else will. I know, maybe this next thing will. After signing all the paperwork to take Becca home, Dan adds the cherry on top of the cake. He threw in a complimentary 2 year/100,000 mile Powertrain limited warranty. For this reason, I would recommend anyone wanting to purchase a vehicle at Beaverton Toyota & Scion to go see Dan Perez. He will make sure he goes out of his way, to have the customer happy. Today 9/21/15 - Dan called me to make sure my driving experience was great and that I didn't have any issues with Becca. I have scheduled my appointment with my local Subaru dealership and hope that it will be a simple fix. Jorge & Arlene - Tri-Cities, WA More

A job well done. My rating pertains to my contact at BTS, Stan Grimes. He was polite, informative and not pushy in any way. He had the car ready for a test drive as I My rating pertains to my contact at BTS, Stan Grimes. He was polite, informative and not pushy in any way. He had the car ready for a test drive as I arrived, clean and easily accessible. His follow up was timely in every situation. He asked the right questions without being too intrusive. If this is the new breed of car salespeople, it's a pleasure to see from what I have experienced in the past at other dealerships. He seems like a genuinely nice man. In the end, I chose to look at another vendor model of used vehicle that BTS did not have in stock, but I intend on bringing in the girlfriend in to speak with Stan regarding a personal vehicle for her use. All in all, a very good job, Stan! More

Unbeatable Service My wife and I went in to purchase a new car and ended up purchasing two. We were about $150 difference on what I wanted monthly payment to be and whe My wife and I went in to purchase a new car and ended up purchasing two. We were about $150 difference on what I wanted monthly payment to be and where it was coming in from the dealer. The staff worked extra hard, found a program that was acceptable to me and my wife. The sales staff went out of their way to make sure we got what was right for us, not just what was good for the company. Excellent job! More

Above and beyond We came in at first just for our factory warranty on our spiral cable and mentioned that our Auxiliary cord came unplugged. They fixed that for free We came in at first just for our factory warranty on our spiral cable and mentioned that our Auxiliary cord came unplugged. They fixed that for free as well. We couldn't have asked for more and will be returning for service. More

Best car shopping/purchase ever!! I came to Toyota Scion dealership to browse but I was not sure what kind of car I wanted. Right away I was greeted by Hasan Abdel. He is an amazing in I came to Toyota Scion dealership to browse but I was not sure what kind of car I wanted. Right away I was greeted by Hasan Abdel. He is an amazing individual to say the least. He asked me all questions to see what I needed and wanted in a vehicle. Shortly after that, he should me many car that fit and exceeded what I expect in a vehicle. He worked with me so well and made me feel very welcome. He has made a very difficult decision very fun and he made the process of purchasing a car fun! Loved my time at Beaverton Toyota!!!! More

Older vehicle support - RARE Typically, I am wary of dealership service centers - have had bad experiences in the past. Beaverton Toyota changed that impression. I have a mid-19 Typically, I am wary of dealership service centers - have had bad experiences in the past. Beaverton Toyota changed that impression. I have a mid-1980's pickup that needed carburetor help. My concern was no one at the dealership would have experience with this older technology. Not true. Brian/Paul took great care of my truck and it now runs better than it has for quite some time. I also have two Prius's that the dealership takes care of - they have done a fine job with these vehicles as well. Highly recommend Beaverton Toyota. More

Customer Service the way it used to be FINALLY....a dealership that actually cares for their customers through the entire process. I can't express enough how impressed I am with the sales, FINALLY....a dealership that actually cares for their customers through the entire process. I can't express enough how impressed I am with the sales, management, and service departments. Bought a used BMW and they treated me like I was buying a new Toyota Landcruser. More