Beaverton Toyota

Service center lied about me needing new tires. I got what I came for during this service, for the most part. Lifetime oil change. It was done fairly quickly, so I'll give credit for that. Howev I got what I came for during this service, for the most part. Lifetime oil change. It was done fairly quickly, so I'll give credit for that. However, after multi-point inspection, I was told that my prius's tires were dangerously worn and I needed to purchase new ones. Which I found odd, because I bought new tires literally 6 months ago and they only had about *3k* miles on them. I've been driving this car for 3 years and only just recently bought new tires. The conversation went like this: "That's odd, I just bought new tires." "Well, you have a prius, they go through tires really quick. Where did you buy yours?" "Les Schwab..." "Next time you might want to get higher quality ones, you can get them here for cheaper. We actually have some on sale here right now." "Oooookay. Thanks." The review sheet he handed me showed that two tires needed replacing "right away", and that two were in the yellow zone. I later checked my treads myself and saw absolutely nothing wrong with them. They didn't look low at all. I gave the service advisor the benefit of the doubt. Maybe he saw something I didn't. So I took my car to Les Schwab to get a second opinion, and they found absolutely nothing wrong with the tires. They even seemed to think it was unusual that I'd ask. I am truly disgusted that a place that prides itself on professionalism would lie, and so blatantly. I'm never going to see Dennis again, and hope he faces repercussions. More

Dropped in for service I visited Beaverton Toyota for the 10k service on my new Camry. I didn’t have an appointment but was in the area so decided to see if they could fit m I visited Beaverton Toyota for the 10k service on my new Camry. I didn’t have an appointment but was in the area so decided to see if they could fit me in. I was greeted by John Holler who was able to work my car into their schedule. He let me know it would take a couple hours to complete since they were pretty busy and I didn’t have an appointment. I was fine with that since I had work to do and was able to use their free wifi… The car was completed sooner than promised which was great. Thanks for your hard work BT team. More

Inspection Missed Something I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to hav I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to have them miss the "corrosion" build up on the battery connections, to not even notify me of such a simple check was worrisome. This created a doubt within me, to wonder... what else could of been missed in the detailed inspection I paid for. I enjoy the service of Toyota because Toyota KNOWS their vehicles, but now I wonder if I am getting what I paid for at Beaverton Toyota. More

Excellent Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushines Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushiness. More

Great Experiance An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have acces An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have access on accessories on Sunday's, so buyers don't have to return to pick up things such as floor mats. More

service hours too long Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitt Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitter change More

Came in for transmission flush and oil change For this service we were a bit unhappy and I think it was an off day for the employees who helped us. I called before my visit and was told the transm For this service we were a bit unhappy and I think it was an off day for the employees who helped us. I called before my visit and was told the transmission flush was $180. When I got the bill it was $189.95. I had donated food and had a slip from the office. I was told it had been deducted. It wasn't a great amount but $20 is $20. I paid and left. I had gotten the wrong papers so went back and the the cashier made an error of $157, as I only was charged $ 14.97. I paid the extra and left with a bad taste in my mouth. I do not want to name any employees at this time. More

Very nice person I really liked how patient and knowledgeable Greg was. Nova is the person we talked on the phone and she got us to visit the dealership. She got us nu I really liked how patient and knowledgeable Greg was. Nova is the person we talked on the phone and she got us to visit the dealership. She got us numbers and information over the phone and was very nice to find us a deal. I'm happy she got Greg to help us while she was busy with other customers. He answered all our questions and was funny. He knows a lot about cars and value. Thanks for keeping me company while my mom went home and brought my dad to fill out paper work. You were very patient and not pushy. More

Professional and friendly personnel I purchased my vehicle at this dealership and had all my service visits here Never been disappointed and both customer service and service reps are e I purchased my vehicle at this dealership and had all my service visits here Never been disappointed and both customer service and service reps are excellent More