Beaverton Toyota

Friendly customer service staff. They took care of oil change but even their 'lead technician' has know idea why the lane departure feature all of a sudden changed. It resets every t They took care of oil change but even their 'lead technician' has know idea why the lane departure feature all of a sudden changed. It resets every time we turn off the car. More

Hisela Lopez helped make our 2024 Rav4 Prime purchasing experience easy to understand and execute. experience easy to understand and execute. More

Working with David Stephens at Beaverton Toyota was a pleasure throughout the whole process. He really made us feel at home, in the best sense of the word. From test drives to financing, he helped us rea pleasure throughout the whole process. He really made us feel at home, in the best sense of the word. From test drives to financing, he helped us realize we could manage a nicer car than we thought possible. We had never leased a car before, he gave us just the right amount of information to make a confident decision. We also loved the dealership’s transparency & no added cost surprises. Felt like working with a good friend. We’ll definitely return again when it’s time to replace our other car. More

Jerrod was very professional and helpful. Although I decided not to buy a specific car we saw, I’m enjoyed my experience with Beaverton Toyota! Although I decided not to buy a specific car we saw, I’m enjoyed my experience with Beaverton Toyota! More

Very satisfied with scheduled service. Completed quickly while I waited in a comfortable area. Services were explained well too. Completed quickly while I waited in a comfortable area. Services were explained well too. More

Gabriel Bolano helped me find and purchase a new 4Runner and he was amazing! He was super knowledgeable, patient, and helpful. I never felt pushed or rushed and I really appreciated all of his advice and in and he was amazing! He was super knowledgeable, patient, and helpful. I never felt pushed or rushed and I really appreciated all of his advice and input. I would highly recommend Gabriel and Beaverton Toyota! More

Service department is always trying to upsell repairs that are not needed yet from maintenance schedule. Had to ask to see table of what Toyota recommends at which mileage to get a clear answer. that are not needed yet from maintenance schedule. Had to ask to see table of what Toyota recommends at which mileage to get a clear answer. More

Toto Perez, Service Advisor, made for needed auto repairs an extremely positive experience! He provides excellent customer service & provided repair updates, so I was informed up until the time car maintenan an extremely positive experience! He provides excellent customer service & provided repair updates, so I was informed up until the time car maintenance was completed. He then thoroughly reviewed with me the work that was done & discussed possible future maintenance issues needing to be serviced. I left feeling confident my car had been taken very good care of, comprehensive and thorough service had been done, and I will bring it back to Beaverton Toyota when it needs additional work More

I don't like to leave bad reviews but my experience here was so frustrating I didn't know what else to do. My 2000 Toyota 4Runner had a coolant leak and was towed to the service department by AAA. The perso was so frustrating I didn't know what else to do. My 2000 Toyota 4Runner had a coolant leak and was towed to the service department by AAA. The person in charge of the Orange service team said it was schedule to be inspected at 10am Friday morning (10MAY2024) and to expect a call. I never received a call so I called at 1pm asking for an update. They had no idea what I was talking about. They had no clue where my car was and said no one dropped off the key. Was told the Orange service team wasn't working on Thursday (which implies that we knew that there was an Orange service team but lied about dropping off the key with them I guess???). The vehicle and key were finally located, in the service department, at around 3:30pm, after us going back and forth with AAA trying to figure out what happened. They had had it the whole time. It was never actually inspected by a mechanic, just a service advisor who saw a crack in the radiator. I asked if they checked the transmission fluid, since it's also cooled through the radiator assmebly and could have been contaminated and lead to transmission issues. Nope. Asked them for an estimate to replace the radiator. Was told $900 - $1000 just for labor. This was a guestimate by the service advisor, no one actually looked up the flat rate time. Got a second opinion from another advisor since the first one proceded to ignore me for the next hour. Was told around 3 hours ($500 - $600) which is closer to what I expected but was still a guestimate, no parts or labor were actually looked up. At this point I have to assume they are super busy and don't need my business to be able to blow people off like this. I've spent thousands of dollars with them in the past. I have an older car so I'm guessing it's not worth their time anymore, I just wish they let me know instead of wasting an entire day. More

The appointment was directly with Luis the manager and I had the worst service. Lack of respect and interest, despot and racist. had the worst service. Lack of respect and interest, despot and racist. More