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Beaverton Toyota
Beaverton, OR
8,751 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 19, 2015
New Camary Tony was very pleasant to work with. We loved the hassle free working with one salesman model. It is our very first new car and we are loving it. Tony was very pleasant to work with. We loved the hassle free working with one salesman model. It is our very first new car and we are loving it. More
by kgnyborg
Employees Worked With
Tony H
October 19, 2015
promt and efficient service didn't have appointment due to a heavy workload of recent, yet I was attended by a very understanding,knowledgeable and most of all very helpful servi didn't have appointment due to a heavy workload of recent, yet I was attended by a very understanding,knowledgeable and most of all very helpful service representative all problems resolved in a matter of a short time will be returning to Beaverton Russ Toyota once again for service and the purchase of my next new vehicle More
by hharris7070
Verified CustomerEmployees Worked With
Josh Nelson
October 18, 2015
Inept sales team endangered the lives of my family In September, I visited the dealership knowing exactly what I needed in a new vehicle. At the top of my list was that it be able to tow my horses in a In September, I visited the dealership knowing exactly what I needed in a new vehicle. At the top of my list was that it be able to tow my horses in a trailer; totaling approximately 4800 pounds when fully loaded with supplies and animals. Second to that was getting a monthly payment I could afford. I carefully explained these two concerns to the salesman who approached me at the dealership. The options were laid out for me including the four trim levels of the Highlander; it was explained that the LE Plus would be the lowest cost model that could do the job. Given the specs that were fully explained to me about this vehicle, including its ability to tow 5500 pounds, I took it for a test drive, liked it, then moved forward with the purchase. After taking the vehicle home I realized there was a discrepancy between the various pieces of information given to me by the dealership regarding how much the LE Plus can tow. • The salesman said it could tow 5500 pounds • The owner’s manual (found in my glove box) says it can tow 5000 pounds. • The sales manager later said it could tow 3500 pounds • The Monroney sticker (not displayed, but also found in my glove box) indicates it can only tow 2000 pounds. Everyone is lucky I didn’t tow my horses that weekend. Since I was assured by a Beaverton Toyota sales associate that it could tow 5500 pounds, I could have had my toddler and husband in the vehicle and I could have been towing a trailer loaded with two horses. The reality is that the car sold to me can only tow 2000 pounds. The catastrophic potential was deeply in the red zone. I feel strongly that my life, the lives of my family, and those of my animals were recklessly endangered for the cost of a sale. Had I been told that the XLE was actually the lowest cost model that could fulfill my needs, I would have focused my attention on that vehicle and weighed my options. I went to the dealership asking specific questions for specific needs. There was no reason to give me false information and mislead me to purchase this vehicle when there was a model on the lot that could have provided me with the safety and capacity I needed. As it is, I have been trying to get a workable response from the dealership since October 6, but unfortunately have been unable to secure it. It is as if the safety of my family and our horses are of no importance to the dealership. I would 100% not encourage anyone to purchase a vehicle from this dealership unless you know prior to going in exactly the vehicle you are going to purchase and/or are willing to endure a situation like my family is in now. More
by unhappymama
Employees Worked With
Hasan Abdellatif, Andrew H, Brian Goffard, James Vogeli
October 18, 2015
Tacoma purchase Pierceon was up front, knowledgeable, and not pressuring to buy. I am very favorably impressed with him & Beaverton Toyota, and will definitely look t Pierceon was up front, knowledgeable, and not pressuring to buy. I am very favorably impressed with him & Beaverton Toyota, and will definitely look to this dealership for my next purchase More
by Trekdc
Employees Worked With
Pierceon Bellemare
October 18, 2015
Quality Salesman Richard Kim gave us thorough and quality care throughtout the purchasing process. We were so impressed with his kindness when we bought our new SUV fr Richard Kim gave us thorough and quality care throughtout the purchasing process. We were so impressed with his kindness when we bought our new SUV from him eight years ago, that we returned to buy another new SUV from him this year. Beaverton Toyota has a fine staff and Richard is a credit to their good name! More
by Charles
Employees Worked With
Richard Kim
October 18, 2015
Wonderful and Knowledgeable Saleman, Tony, gracious, patient Tony was very knowledgeable, no pressure, gracious, answered all of my questions, had expert knowledge of the Highlander and all of the options and th Tony was very knowledgeable, no pressure, gracious, answered all of my questions, had expert knowledge of the Highlander and all of the options and their functions, went through all of the paperwork in a good and easy and professional way. Great salesman. Represents the dealership at the highest level. Professional in his language, abilities, and service.. And Alexander helped me regarding a trade-in as well, working with Tony as a team. I purchased a new Toyota Highlander, Limited Plat level. Wow! I am very pleased with the Highlander and the Dealership. I will refer to Tony with no reservations. More
by Wonderful747
Employees Worked With
Tony H
October 18, 2015
My 10k miles maintenance service I am very pleased with the service I got on that day ( 9-29-15 ) and looking forward for the next 10 K miles oil change service I am very pleased with the service I got on that day ( 9-29-15 ) and looking forward for the next 10 K miles oil change service More
by winniedang
Employees Worked With
Kevin Haines, John Holler
October 17, 2015
Excellent! Pierceon was great to work with during the entire process. He listened well, showed me the alternatives available, and then guided the deal through to Pierceon was great to work with during the entire process. He listened well, showed me the alternatives available, and then guided the deal through to closing. I am a happy customer! More
by BrianPDX
Employees Worked With
Pierceon Bellemare
October 16, 2015
Excellent service!! My service manager, Dan Martini greets me with a smile and is always professional and knowledgeable about what needs to happen. Great service and ni My service manager, Dan Martini greets me with a smile and is always professional and knowledgeable about what needs to happen. Great service and nice, relaxing atmosphere along with great coffee! More
by lmfaris
Employees Worked With
Daniel Martini
October 16, 2015
Great deal on a New Car Went in got what i wanted at the price i wanted and dealt with an excellent salesman. Who explained everything and gave me a real good deal Went in got what i wanted at the price i wanted and dealt with an excellent salesman. Who explained everything and gave me a real good deal More
by deputy62
Employees Worked With
Richard Kim
