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Beaverton Toyota
Beaverton, OR
8,751 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 07, 2015
Thank You Ajay & Danny My experience with Beaverton Toyota Scion was Awesome!! I am growing my business and will continue to be a Repeat Customer. No running around with num My experience with Beaverton Toyota Scion was Awesome!! I am growing my business and will continue to be a Repeat Customer. No running around with numbers. More
by keashakirkland2014
Verified CustomerEmployees Worked With
Ajay Coomber
November 07, 2015
Awesome Job. Best customer service, very friendly, doing fast job, they care about customers, one of the best sales man in Beaverton Toyota is Tony Hosseini, and h Best customer service, very friendly, doing fast job, they care about customers, one of the best sales man in Beaverton Toyota is Tony Hosseini, and he doing his job greate, thanks, Beaverton Toyota, and Congrs Tony. More
by frahmati51
Employees Worked With
Tony H
November 07, 2015
We got what we wanted Greg helped us find exactly what we wanted even with the large amount of inventory. The process seemed pretty flawless from start to finish. Great exp Greg helped us find exactly what we wanted even with the large amount of inventory. The process seemed pretty flawless from start to finish. Great experience. More
by stewfam
Employees Worked With
Greg P
November 07, 2015
Very Frustrating I had a service appointment for an oil change and specifically asked that my one year warranty inspection be done, which I was assured that it would b I had a service appointment for an oil change and specifically asked that my one year warranty inspection be done, which I was assured that it would be. When my service was finished I double checked with the adviser that the inspection had been done, again I was assured that it had been. When I got home, I checked with a friend who had the same inspection done a couple of months ago. My inspection had not been done. I immediately called the dealer and asked for the service department manager. I left a message on Thursday afternoon and by Monday still had not heard back. I was finally able to reach the manager on Tuesday and his response to the situation was, "I'm sorry". He scheduled a time for me to come back the following day, which required another two hours out of my day. The only response I received from the service department was that they were very sorry for the inconvenience. I found this experience very frustrating. I had specifically noted on my appointment request that the inspection be done and asked several more times when I checked in at the service department when I dropped my car off. I know they apologized, but that was the only compensation that was offered. I felt that my time was not respected and that they saw it as no big deal. More
by greenheather
Employees Worked With
Todd
November 06, 2015
Service department bad customer service I was for oil change for my car all my Toyota is service by toyota dealer . But with beaverton Toyota they over charge customer for oil change witch I I was for oil change for my car all my Toyota is service by toyota dealer . But with beaverton Toyota they over charge customer for oil change witch I check all toyota in portland they have same rate exapt the beaverton . I spoke to the manger I expect from him with good customer service he doesn't care less . I explain to him all dealer they have oil change included tire rotation break inspection witch he told me off . I was very disjointed with him . . He refuse I call Ron Tonkin with they will take my car for $79 included tire rotation . I go to get my car back from them they ready have oil change with no service complete . I will be reporting the beaverton toyota to BBB More
by Hafid
Employees Worked With
Service manager in charge , Josh Nelson
November 06, 2015
Easy purchasing experience! Piercen Bellemare was great to work with. It was Sunday and he was able to get me a loan at the same rate as my credit union!! I bought a used vehicle Piercen Bellemare was great to work with. It was Sunday and he was able to get me a loan at the same rate as my credit union!! I bought a used vehicle, he advocated for me to get small dings and scratches out. And he called me to make the appointment! He was so easy going this was the best car buying experience I've ever had! Wow!! Thanks! More
by Beth2Mitch
Employees Worked With
Pierceon Bellemare
November 06, 2015
Great experience Great customer service. Very friendly, listened to what I wanted, gave me the best deal. We have bought/leased 3 different cars from this dealership a Great customer service. Very friendly, listened to what I wanted, gave me the best deal. We have bought/leased 3 different cars from this dealership and keep coming back. More
by Taniao123
Employees Worked With
Hasan Abdellatif
November 06, 2015
Safety not a priority I took my Toyota Tacoma in for a normal 5,000 mile service. Service adviser called to suggest I get the brake fluid replaced as it was "dirty", he sa I took my Toyota Tacoma in for a normal 5,000 mile service. Service adviser called to suggest I get the brake fluid replaced as it was "dirty", he said they would flush the brake system and replace the brake fluid. Also suggested that the fuel injectors get cleaned as well. Dropped the truck off at 7:30 am and picked up at 5:30 pm. Paid close to $500 for the service; when I got in my truck to drive home the cab stunk of cleaning solvent & gasoline. Upon driving the truck home, the brake pedal didn't feel right as it had to be pushed further down to apply the brakes. Left the truck at home the next day with the windows open in order to let the gas smell go away. Drove the truck to work the next day and the brake safety light stayed on and the brake pedal felt worse, once I got to work I looked under the hood and the brake reservoir was virtually empty of brake fluid. Called the dealership to voice my concerns and to let them know I was bringing the truck back to get fixed properly. Driving the truck back to the dealership the brake pedal had to be pushed to the floor in order to come to a stop. Dealership looked at my truck, they said they didn't know why the brake fluid reservoir wasn't full; I told them sure you do, theirs air in the line and these brakes haven't been bled properly or inspected after the work was done. They looked at the truck and came back with an excuse of the "brake machine" must not have been working properly. My next response was, don't you test the brakes and drive the vehicle before you sign off on the repair. The service adviser indicated that the mechanic told him all he does in press the pedal down a few times and then the truck is good to go. The service adviser also stated that the mechanics are supposed to test drive after working on brakes, but they never do, and it didn't seem to be a big deal with them. Needless to say, it seems like the priority is to turn cars through the service dept in order to maximize revenue, and the safety of the vehicle and the customer is secondary. What would have happened if I had been in an accident due to failing brakes, do you think the dealership may take these things a little more seriously. They certainly didn't on this occasion. Beware of flashy dealers, they don't have your best interests in mind. More
by Tacoma Driver
Employees Worked With
Rob Simchen
November 06, 2015
Gas Cap Great Service. My Advisor, Rob Simchen is the best - straight shooter, responsive, helpful, and honest. Shuttle service greatly appreciated. I woul Great Service. My Advisor, Rob Simchen is the best - straight shooter, responsive, helpful, and honest. Shuttle service greatly appreciated. I would definitely recommend to others. Thanks Rob for all your help. More
by spfinnegan94
Employees Worked With
Rob Simchen
November 06, 2015
Great service staff My vehicle needed to go to Service to fix some dents. I dealt exclusively with Joel Hunt in the service department. From the first moment I entered th My vehicle needed to go to Service to fix some dents. I dealt exclusively with Joel Hunt in the service department. From the first moment I entered the lot to the day I drove my car away, Joel was awesome. He was accommodating, friendly, and had all the answers. The day I picked up my car, I had a meeting for work that was coming up shortly... I was going to cut it close. Joel completely accommodated my situation and made sure that I was in and out of the dealership in a matter of minutes. I made my meeting on-time! These guys are service-oriented, and it shows. More
by zpoelwijk
Employees Worked With
Joel Hunt
