
Beaverton Toyota
Beaverton, OR
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Rating Sales Representative Tony was professional while friendly and patient. We never felt pressured. He explained forms to us in an educated manner. He had to go to the over Tony was professional while friendly and patient. We never felt pressured. He explained forms to us in an educated manner. He had to go to the overflow to find what we wanted. This impressed us, especially because we had been to another dealer last month who was not as energetic! Tony also followed thru on floor mats we had ordered. We forgot to clean out our glove compartment and he called to notify us that we could pick up items at reception. We came with dread, from past years of experience............and left feeling good! It wasn't the awful experience we anticipated! Nice to deal only with Tony. More
Car trade in Kyle was VERY helpful, we came in hoping to recieve great customer service, and that's what we got! He was awesome! I now have a vehicle I am happy wi Kyle was VERY helpful, we came in hoping to recieve great customer service, and that's what we got! He was awesome! I now have a vehicle I am happy with with an affordable monthly payment. Thank you! Christie L More
Toyota quality I was going 5k service with oil change but they said it should not needs oil change because I drove 3 month not necessarily. I know guys working Toyot I was going 5k service with oil change but they said it should not needs oil change because I drove 3 month not necessarily. I know guys working Toyota in Japan and he said Toyota has reliability except engine oil, so now engine oil be able to use 10k? Wow. More
Josh was great Josh from the "pink" team was great. He gave me accurate wait time and set me up for my follow up apt. Explained what the needed plan was and cost. Josh from the "pink" team was great. He gave me accurate wait time and set me up for my follow up apt. Explained what the needed plan was and cost. Thank you Josh More
Toyota Recall Service I had the power windows master switch repaired or replaced, in accordance with a Toyota recall. The work was done promptly and with no charge to me. I had the power windows master switch repaired or replaced, in accordance with a Toyota recall. The work was done promptly and with no charge to me. The Service Adviser, Andrew Blaine, was very friendly and helpful. The waiting room was very comfortable. More
Certified Pre-Owned Prius This was my first time purchasing a Toyota CPO (certified pre-owned) Prius. We got this one from a dealer in Washington that happened to have the one This was my first time purchasing a Toyota CPO (certified pre-owned) Prius. We got this one from a dealer in Washington that happened to have the one with all features we were looking for. On the drive back, we noticed some shaking at high speeds and couldn't get the Entune system to connect to our smartphones. After making an appointment with Beaverton Toyota, I was able to drop off the Prius and head back to work. Coming back in the afternoon I was disappointed to find out I wouldn't be able to get the car back but Patrice explained they wanted to get authorization from the selling dealership and an expert to work on the entertainment system, so she was nice enough to get into a rental and on my way. The next day results exemplified the awesome work of Beaverton Toyota and their staff. Returning the rental car was quick and painless, and when I got to the service center everything was ready to go! Wheels were balanced and properly inflated. The Entune system was updated, connected and playing Pandora. And the best part, the cost was covered by someone not me! More
What a Great Experience Chase Manary by far was the best Sales Rep I have ever had the pleasure of working with. He had the answers to all my questions and a level of person Chase Manary by far was the best Sales Rep I have ever had the pleasure of working with. He had the answers to all my questions and a level of personal professionalism that Toyota should be proud of. When it came time go through the dreadful paper work required he made the tedious process of buying a car enjoyable and painless. Chase, thank you. More
Very Good Service I really like Beaverton Toyota. I normally have a really good experience when I bring my car in for service. The people in the service shop are profes I really like Beaverton Toyota. I normally have a really good experience when I bring my car in for service. The people in the service shop are professional and friendly and the service is usually done on time or quicker than they estimate. The only thing I really dislike is that they give you a car wash voucher to get your car washed after service. My Honda dealer used to just wash the car before returning it to me. I like that a lot more than having to do it myself. Actually, I wouldn't mind doing it myself if they had a nice person at the car wash. Every time I go, the guy is incredibly rude, gruff and very unfriendly. Considering this is my last interaction with the dealer before I take my car home, I'd say that's a big fail on the part of Beaverton Toyota. You would think they would want your last interaction to be favorable since that is usually what you remember most. More
Recieved immediate attention, oustanding communication The experience exceeded my expectations. The salesman was great to work with and the financing manager also found ways to improve the deal. I was writ The experience exceeded my expectations. The salesman was great to work with and the financing manager also found ways to improve the deal. I was writing a contract less than thirty minutes after arriving. More
New Tacoma Purchase My overall experience at Beaverton Toyota was great! I received fantastic customer service from Celso and he worked with me the entire time. He was v My overall experience at Beaverton Toyota was great! I received fantastic customer service from Celso and he worked with me the entire time. He was very knowledgable about the process, the vehicle, but wasn't pushy at all. He let me take my time with questions and showed me everything I asked. I wasn't originally planning on purchasing a vehicle from Beaverton Toyota (as it is 50 miles from where I live), but they earned my business due to the top notch customer service. More