Beaverton Toyota

10,000 mile service Everyone was very nice, courteous and quick, comfortable waiting area, free coffee and goodies, overall a pleasant experience. Vacuumed inside of car Everyone was very nice, courteous and quick, comfortable waiting area, free coffee and goodies, overall a pleasant experience. Vacuumed inside of car plus free car wash. More

Customer service was great. I went for a routine service maintenance and also a recall issue. Dan gave me a pretty good time estimate of additional services my car needed or wi I went for a routine service maintenance and also a recall issue. Dan gave me a pretty good time estimate of additional services my car needed or will be needing shortly. I appreciated the "no pressure" approach and his friendliness. More

Great! Anybody who are looking to buy a new or used vehicle just come swing by and look for Biff or Jessica and they will take care of you. Promise :) Anybody who are looking to buy a new or used vehicle just come swing by and look for Biff or Jessica and they will take care of you. Promise :) More

Door needed repair Wow. I pulled in for my scheduled appointment. I was greeted quickly and was sent to Brian. He had my information ready, arranged for transportation Wow. I pulled in for my scheduled appointment. I was greeted quickly and was sent to Brian. He had my information ready, arranged for transportation home, and my car was ready within an hour and a half. I was treated well. Service was great! More

This is what true Customer Service should be. I was able to set up my appointment on line and enter additional information and concerns regarding what I wanted addressed in my service. As soon as I was able to set up my appointment on line and enter additional information and concerns regarding what I wanted addressed in my service. As soon as I entered the garage, the staff was quick to get me matched up with the person who would be handling my service. The staff reviewed my requested service and also noted an additional request I had. They provided me an estimated time when the work would be completed. They dropped my off at my job nearby. Shortly there after they identified additional maintenance that should be addressed. They informed me and I approved the work. They did the addition service and still had my car ready for me on time. They picked me up from work and gave me a free car wash. I work in Service, so expect a great deal. I wasn't disappointed. More

Bad Experience Keeps Getting Worse Bought a certified 2014 SUV, every part of the process was a disaster. Salesperson was new, bumbled through every step. He was very nice, so we were Bought a certified 2014 SUV, every part of the process was a disaster. Salesperson was new, bumbled through every step. He was very nice, so we were willing to let it go. Time and time again we were given wrong information. It has been 6 weeks since our purchase, and we are still trying to get reliable information from people at the dealership. More

Hyundai Genesis The experience was great, from our two sales people James V & Toni H to everyone who helped us with the buying process. They were very professional an The experience was great, from our two sales people James V & Toni H to everyone who helped us with the buying process. They were very professional and not pushy like I've encountered elsewhere. Quick, easy and excellent service, I will definitely recommend this dealership. More

Took advantage of an old lady with Alzheimer's! Please do not buy your automobile from this dealership. They took advantage of my grandmother who has Alzheimer's and sold her a car for over $15K. Wh Please do not buy your automobile from this dealership. They took advantage of my grandmother who has Alzheimer's and sold her a car for over $15K. When we found out and tried to return it they only offered us $8k for it. The sales staff at this dealership do not care about their customer's and only care about themselves, even at the expense of a poor old lady who didn't know what she was doing. More

Excellent Service We test drove our car on a Monday night and were back in on Tuesday night to sign papers. Tony made our experience great and wasn't a pushy "sales" gu We test drove our car on a Monday night and were back in on Tuesday night to sign papers. Tony made our experience great and wasn't a pushy "sales" guy. He was professional and we were in and out quickly. I'd buy another car from him in a heart beat. More

Above & Beyond Service When I arrived for a regular maintenance check, I asked about obtaining a second key for my new vehicle (which I had tried unsuccessfully to acquire p When I arrived for a regular maintenance check, I asked about obtaining a second key for my new vehicle (which I had tried unsuccessfully to acquire previously in accordance with Toyota's certified used vehicle policy). I was more than willing to pay whatever it took to get a second key, as I had been losing sleep worrying about accidently locking myself out. Nick went above and beyond, not only ensuring my service visit went quickly but also helping me obtain a second key. Then, knowing I had struggled with this issue in the past- even got the fee for the key waived for me! Thanks Nick! More