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Beaverton Toyota

Beaverton, OR

4.7
8,733 Reviews

4300 SW Murray Blvd

Beaverton, OR

97005

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Showing 8,733 reviews

July 23, 2024

I have been taking both my 2002 Toyota 4-runner and my 1996 Toyota Tacoma pickup to Beaverton Toyota for service ever since I've owned them. Their technicians are certified and are very thorough. And the More

by dbergstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Reyes
Jul 29, 2024 -

Beaverton Toyota responded

Thank you so much for your loyal patronage and kind words! We're thrilled to hear that you've trusted us with your 2002 Toyota 4Runner and 1996 Toyota Tacoma for so many years. Our certified technicians and knowledgeable, friendly service staff are dedicated to providing the best care for your vehicles. It's wonderful to know that our efforts have made you feel confident in choosing Beaverton Toyota. We look forward to continuing to serve you and your vehicles for many more years to come! - Team Beaverton Toyota

July 08, 2024

Dealing with one person during the entire process was the best. Ron was great! Excellent customer service! More

by Matt M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron C
Jul 15, 2024 -

Beaverton Toyota responded

Thank for the 5 stars Matt! We're so glad Ron was able to help you find your new vehicle! Please don't hesitate to reach out if there is anything more we are able to help with! Congrats! - Team Beaverton Toyota

July 01, 2024

Customer service is very nice, the waiting time on Saturday for oil change is a bit long. Shouldn’t schedule that many car in the first place More

by line
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Jul 15, 2024 -

Beaverton Toyota responded

Thank you for the 4 stars! We look forward to seeing you around for service again! - Team Beaverton Toyota

June 19, 2024

Austin and drew were very helpful in the buying process they made it very easy for me More

by Sunny
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, drew
Jun 24, 2024 -

Beaverton Toyota responded

Thank you for leaving us a 5 star review and the kind words for Austin and Drew! Congrats on your new purchase and please don't hesitate if there is anything more we are able to help you with! - Team Beaverton Toyota

June 14, 2024

Beaverton Toyota is a great place to buy a car but the service representative, Ally, was not customer friendly. When the car was dropped off at 8;20am I was told that it would be ready by 5:00pm. I calle More

by Debby Forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally
Jun 17, 2024 -

Beaverton Toyota responded

Thank you for taking the time to provide feedback on your recent experience at Beaverton Toyota. We sincerely apologize for the communication issues and the inconvenience caused by the delay in notifying you about your car's readiness. Your feedback regarding our customer service is taken very seriously, and we will address this matter internally to ensure such experiences are not repeated in the future. We strive to provide excellent service to all our customers, and it’s clear we fell short in your case. We understand your decision to schedule future services with another dealership, but we hope you will give us another chance to demonstrate the high standard of service we aim to deliver. If there’s anything we can do to address this situation or if you have any further concerns, please feel free to contact our Service Management Team directly at 503-626-7200. Thank you again for your valuable feedback. - Team Beaverton Toyota

June 11, 2024

Friendly customer service staff. They took care of oil change but even their 'lead technician' has know idea why the lane departure feature all of a sudden changed. It resets every t More

by s.taggard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't recall name
Jun 17, 2024 -

Beaverton Toyota responded

Thank you for your feedback. We’re glad to hear that our customer service staff provided you with a friendly experience and that your oil change was taken care of efficiently. We apologize there may have been some confusion about what we were trying to identify with the lane departure system. The tech noted no repairs needed at this time and that safety features that are button enabled require a hold to disable. If this does not answer your question, we would be happy to take another look at the vehicle, just let us know! If there’s anything we can do to address this situation or if you have any further concerns, please feel free to contact our Service Management Team directly at 503-626-7200. Thank you again for your valuable feedback. - Team Beaverton Toyota

June 09, 2024

Hisela Lopez helped make our 2024 Rav4 Prime purchasing experience easy to understand and execute. More

by Ralph Y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Serhan, Hisela Lopez
Jun 10, 2024 -

Beaverton Toyota responded

Thank you for your feedback! We're delighted to hear that Hisela Lopez made your 2024 Rav4 Prime purchasing experience easy to understand and execute. Enjoy your new vehicle, and if you have any further questions or need assistance, please don't hesitate to reach out. Happy driving! - Team Beaverton Toyota

June 06, 2024

Working with David Stephens at Beaverton Toyota was a pleasure throughout the whole process. He really made us feel at home, in the best sense of the word. From test drives to financing, he helped us rea More

by zvmallinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Jun 10, 2024 -

Beaverton Toyota responded

Thank you for sharing your wonderful experience! We're thrilled to hear that working with David Stephens made you feel right at home throughout the entire process. It's great to know that he provided just the right amount of information to help you make a confident decision, and that you appreciated the transparency and absence of surprise costs at our dealership. We're glad to hear you felt like you were working with a good friend. We look forward to welcoming you back when it's time to replace your other car. Enjoy your new vehicle! - Team Beaverton Toyota

June 05, 2024

Jerrod was very professional and helpful. Although I decided not to buy a specific car we saw, I’m enjoyed my experience with Beaverton Toyota! More

by Vladimir
Recommend Dealer
Yes
Employees Worked With
Jerrod Roderick
Jun 10, 2024 -

Beaverton Toyota responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with Jerrod and our team at Beaverton Toyota. Even though you didn't find the right car this time, we appreciate your visit and hope to assist you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. Safe travels! - Team Beaverton Toyota

June 04, 2024

Very satisfied with scheduled service. Completed quickly while I waited in a comfortable area. Services were explained well too. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevastian S
Jun 10, 2024 -

Beaverton Toyota responded

Thank you for your kind words! We're glad to hear that you were very satisfied with your scheduled service experience. It's great to know that our team completed the service quickly and that you found the waiting area comfortable. We're also pleased that the services were explained clearly. If you need anything else, please don't hesitate to reach out. We look forward to serving you again! - Team Beaverton Toyota

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