Beaverton Toyota

Great facilities and selection The good: The facilities are very nice. I appreciate the length Beaverton toyota has gone through to minimize their environmental impact. The selec The good: The facilities are very nice. I appreciate the length Beaverton toyota has gone through to minimize their environmental impact. The selection, particularly including the auxiliary lot down the road was very good. I knew what I wanted, and several were available. MJ Khalaf was not my salesperson, but he took some time going over the the truck with me when I was doing the post purchase inspection. The staff seemed very willing to jump in and help your new salesperson. The bad: I was pre approved by a local CU and they told me to use the CUDDL program at the dealership. I thought the paperwork process would be a lot quicker, but it wasn't. I filled out the application on the tablet but it got lost in cyberspace, so I had to do a paper version. This took time. Tyler Nelson and George Lyons were both helping to train Teresa. So twice I had to turn down the added fees for Datadot and the extended coverage. This took time Teresa Ford was nice, and I recognize she is a new employee still in training, but she did misspell my name on several occasions/documents. This took time The Ugly: I was at the dealership an hour checking out trucks and was never approached by a salesperson. I walked by your salesman Mr. Richard Kim several times, no greeting, no asking if I had a question, no asking if I'd like to take a test drive. I saw several sales people without customers ad none acknowledged me. I will give Aleksey Krukovskiy credit for engaging me as I walking to my car to leave the dealership. More

Fair, Painless, and Transparent process It is rare to have a car purchase experience without feeling you've been taken for a ride. However, Jorden was upfront with the options and trade-off It is rare to have a car purchase experience without feeling you've been taken for a ride. However, Jorden was upfront with the options and trade-offs without applying pressure to make a decision. He answered all the questions he knew and consulted the ones he did not know. My wife and I were empowered with the right information to make our choices and in the end left with the positive feeling that we bought the car we needed with the options we wanted. well done ! More

professional, knowledgeable, and customer focus Ron communicated very effetely to seek focusing on myself and my wife's needs. Ron was very knowledgeable about highlander functionality and skillful Ron communicated very effetely to seek focusing on myself and my wife's needs. Ron was very knowledgeable about highlander functionality and skillful to explain us to understand. Ron was very kind to us. More

Muhammad was great! Had some initial problems that were resolved with great customer service. Muhammad was very accommodating and we really appreciate it! Also Celso was Had some initial problems that were resolved with great customer service. Muhammad was very accommodating and we really appreciate it! Also Celso was great as well! Thanks so much! More

Outstanding Service Advisor I am giving this Dealer ship a star rating only because after all the years I have been coming in. I finally worked with a Service Advisor that paid I am giving this Dealer ship a star rating only because after all the years I have been coming in. I finally worked with a Service Advisor that paid attention to me and my frustration. I look forward to working with him in the future. More

Safety recall for Toyota Prius side airbag It was easy to make an appointment for this safety recall service. The repair was performed faster than expected, which was much appreciated! Thank yo It was easy to make an appointment for this safety recall service. The repair was performed faster than expected, which was much appreciated! Thank you! More

Not too good to be true Yes, they lured me in with the Clear program. I thought, there is no way they can take my 2013 Toyota Corolla SE and put me in a 2017 Toyota Coroll Yes, they lured me in with the Clear program. I thought, there is no way they can take my 2013 Toyota Corolla SE and put me in a 2017 Toyota Corolla XSE for the same or less payments...they did..I went from $292/mo to $290/mo. True, less than $2, but they did what they said they would do and I am I am now in my 5th Toyota. Always pleased with their service. More

KEVIN HAINES IS HANDS DOWN THE BEST SALESMAN TO WORK WITH!! We have been loyal Toyota customers for a little over a year now. Kevin has been and will always be the guy we work with. He helped us get into a 2015 We have been loyal Toyota customers for a little over a year now. Kevin has been and will always be the guy we work with. He helped us get into a 2015 Scion XB and 2016 Toyota Corolla last October. Then, our family of 4 got news that we're increasing by one, and we decided we needed to upgrade to a bigger vehicle. We talked to Kevin, a couple months back, about our intent to trade in one of our vehicles, and he advised us of our best possible options (wait a little longer since we just got into both cars). Today, we are proud owners of a new 2016 Toyota Tundra, and both my wife and I couldn't be more thrilled. We discussed with Kevin what we wanted to stay under, as far as monthly payments, and with our not so perfect credit, I was surprised at how fast he made it happen. His awesome customer service, and no pressure attitude made this entire car shopping process a smooth and pleasant one. We were referred to Kevin by family members, and now we will refer him to everyone else. Thank you, Kevin, from the bottom of our hearts. You have loyal customers for life! More

oil change I had an oil change recently, very courteous and on time.. The employees were helpful, the place was neat and clean, and comfortable. It was a good I had an oil change recently, very courteous and on time.. The employees were helpful, the place was neat and clean, and comfortable. It was a good experience More