Beaverton Toyota

Outstanding! The first thing we noticed about Zack was his enthusiasm. He was excited to work with us, and was friendly, knowledgeable, considerate, and had a goo The first thing we noticed about Zack was his enthusiasm. He was excited to work with us, and was friendly, knowledgeable, considerate, and had a good sense of humor. He explained things thoroughly. He also took the time to show us the Land Cruiser and all of its cool features, even though that car was not an option in my budget. 😎 More

Knowledgeable Salespeople The salesperson, Bud, was knowledgeable about all cars of which I had interest. The price was unbeatable and I walked away ecstatic in a new car! The salesperson, Bud, was knowledgeable about all cars of which I had interest. The price was unbeatable and I walked away ecstatic in a new car! More

Traded car in, love the new car experience. Met lots of the principle people, everyone was very responsive to our needs. This is the second car we purchased new with trade in. Daniel was very fu Met lots of the principle people, everyone was very responsive to our needs. This is the second car we purchased new with trade in. Daniel was very fun to work with, being new to the program. Smart, well trained and personable. Look out Peter Fenton. See you in a few years. More

New Highlander I went there with the idea to buy myself a new Highlander with what I wanted and I got it and I drove it home I went there with the idea to buy myself a new Highlander with what I wanted and I got it and I drove it home More

New Tundra I purchased a new Tundra and including the test drive I was in and out in a little under two hours. Mati provided free lunch and coffee from the café I purchased a new Tundra and including the test drive I was in and out in a little under two hours. Mati provided free lunch and coffee from the café and did not pressure me into purchasing extended warranties, service plans, etc. Overall a good experience from start to finish. More

Disappointed Returning Customer Having purchased 3 vehicles from Beaverton Toyota along with service agreements to this location, I have watched the customer service decline over the Having purchased 3 vehicles from Beaverton Toyota along with service agreements to this location, I have watched the customer service decline over the years. What turned into a simple oil change appointment led to 2 appointments and lots of frustration. When I called a customer service rep in the service department to add notes for the service technician, I was greeted with disdain and a "couldn't-care-less" attitude which was incredibly rude and unpleasant from this customer's perspective. I now understand that I cannot make a 4:30 appointment and expect any issues to be resolved (totally acceptable, I will make early AM appointments from now on) however it would be comforting to know that the work that is done is done correctly the first time rather than resulting in me having to come back to have a simple AC filter install repaired and a week without AC working in the summer (totally unacceptable). Not only was I met with poor customer service from the service rep I spoke with over the phone, I had to have my follow up appointment rescheduled because the first appointment scheduled for me by the technician was done incorrectly. To cap it all off, once I handed off the task of dealing with the lousy customer service to my husband, somehow he received excellent customer service and was treated with respect. So lovely to know that, because I am a woman, in 2017 I can expect zero respect from a car dealership. I will gladly be looking elsewhere to service my vehicle from now on and will no longer be recommending your dealership to my family and friends. More

GREAT CAR, DEALERSHIP AND SALES ASSOCIATE USING THEIR CLEAR PRICING REDUCES STRESS ESPECIALLY WHEN THE FINAL PRICE IS REASONABLE AND ONE CAN CONCENTRATE ON THE SELECTION OF THE MODEL AND FEATU USING THEIR CLEAR PRICING REDUCES STRESS ESPECIALLY WHEN THE FINAL PRICE IS REASONABLE AND ONE CAN CONCENTRATE ON THE SELECTION OF THE MODEL AND FEATURES THAT INTEREST US MOST. THE SALES ASSOCIATE KEVEN HAINES DID A GREAT JOB EXPLAINING THE COMPARABLE FEATURES AND THE VALUE AND OPERATIONS. A QUALTY PRODUCT AND DEALERSHIP. I PURCHASED A NEW HIGHLANDER THREE YEARS AGO AND BASED ON THAT EXPERIENCE I RETURNED AND RECOMMENDED THEM TO MY FRIENDS. More

Sales and service at your dealership My wife and I recently went you to purchase a new car. John Callahan helped us and we really enjoyed interacting with him. We have had a Toyota servic My wife and I recently went you to purchase a new car. John Callahan helped us and we really enjoyed interacting with him. We have had a Toyota service at your dealership and are satisfied with your work. You are close enough to our home to make it a convenient place for us to go. this is the fifth Toyota we have purchased. More

Excellent experience with Kaitlyn Cunningham Wonderful sales experience with Kaitlyn. Will definitely refer friends and family to her. She was extremely helpful in determining which vehicle we Wonderful sales experience with Kaitlyn. Will definitely refer friends and family to her. She was extremely helpful in determining which vehicle we ended up purchasing. She was patient and answered all of our questions and attempted to find every option we were looking for. More