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Beaverton Toyota
Beaverton, OR
8,715 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 27, 2017
Worst 4th Car Purchase at Beaverton Toyota We purchased our 4th and Last Toyota Ever! At this Location. And Toyota in General Now!...We Had A Horrible Expierence in Everyway Possible.😣😢 Good We purchased our 4th and Last Toyota Ever! At this Location. And Toyota in General Now!...We Had A Horrible Expierence in Everyway Possible.😣😢 Good Luck Future Car Buyers!🤔 More
by carlosarellano4
Verified CustomerEmployees Worked With
James Harding, Gabriel Segovia
September 27, 2017
Called twice to get an estimate for a tune up. No help Called to get an estimate on a tune up for a used car I bought. The call was dropped twice. The message I left was never returned. I wrote a hand Called to get an estimate on a tune up for a used car I bought. The call was dropped twice. The message I left was never returned. I wrote a hand written letter explaining such. No response. I own TWO Toyotas. They have a nice waiting area, a nice deli and a shuttle service although the last time I took the shuttle, the guy was hyped about getting back in record time. As long as I'm writing.... SALES: I've always gone to Beaverton Toyota first for service or a used car. Always been great to work with. However, when I was shopping last spring, it was more like any other place. Pressure to get into payments. "How can I make it work for you?" Previously, they found what I was looking for within my budget. Change in management? More
by bothfeetnumb
Employees Worked With
Don't know
September 27, 2017
Did not do what they said they would for warranty They said they were rotating the tires as part of the warranty work. I had a leak in a back tire, told them about it and they said it would be fixed. They said they were rotating the tires as part of the warranty work. I had a leak in a back tire, told them about it and they said it would be fixed. Got car back and was told everything had been done. A day later, low air light came on. When I checked tires, it was not in the place I was told the tires had been rotated to. Took it to Les Schwab and had it confirmed and plugged. i don't trust the maintenance now at a Toyota. More
by Toyota driver
Employees Worked With
Carlos
September 27, 2017
all OK All OK, what more can I say for an oil change and inspection? Decent,clean lounge and coffee. I will be back with my 2 cars. All OK, what more can I say for an oil change and inspection? Decent,clean lounge and coffee. I will be back with my 2 cars. More
by davidnleaf
Employees Worked With
Chris Scott
September 27, 2017
Continuing disappointments Oil changes should not take 2+ hours. The engine air filter was not changed as requested. No one came to me to say there would be a delay. Action fro Oil changes should not take 2+ hours. The engine air filter was not changed as requested. No one came to me to say there would be a delay. Action from Toyota came only after I began complaining. This is one more less than satisfactory experience at Beaverton Toyota. I try to limit service from Beaverton Toyota to the oil changes that were purchased when the car was. More
by vet75
Employees Worked With
Greg Hoffman
September 27, 2017
Unusual service request I had some operational issues with my new Tacoma that I needed to have looked at and from start to finish the work down and the customer service was e I had some operational issues with my new Tacoma that I needed to have looked at and from start to finish the work down and the customer service was excellent. I was a little concerned at the line up for service when I arrived before they opened but once they opened the cars ahead of me were processes quickly. More
by dalvares
Employees Worked With
Patrice S
September 27, 2017
good experience We found a vehicle that suits our needs very well. Our salesperson was great and we would recommend him to anyone looking for a new or used car. We found a vehicle that suits our needs very well. Our salesperson was great and we would recommend him to anyone looking for a new or used car. More
by bjshrock
Employees Worked With
Robert Peterson
September 27, 2017
Above and beyond Rebecca was super helpful resolving the work that needed to be done on my vehicle and communicating with the warranty people to get the service work Rebecca was super helpful resolving the work that needed to be done on my vehicle and communicating with the warranty people to get the service work covered. More
by gary_linton
Employees Worked With
Rebecca
September 27, 2017
2 Hour oil change I was very disappointed with the service I paid for. From start to finish the process seemed to be designed to waste my time. When I first called to m I was very disappointed with the service I paid for. From start to finish the process seemed to be designed to waste my time. When I first called to make an oil change/service appointment, I had to wait almost two weeks. Arriving at the appointed time, the car sat for over 40 minutes, before the dealership started in on it. This dealership does get some points for having a pleasant waiting area, with coffee, wifi, and loaner computers, and also including a car wash voucher. But those things don't make up for the slowness of the service. From drive in to drive out, almost 2 hours. But wait, that's not all. At home I went over the car, and found the coolant, brake, and windshield washer fluids were low. So much for honesty on the multipoint inspection. Toyota is supposed to be legendary about their LEAN practices, too bad they didn't make their way to the Beaverton Oregon Toyota dealership. When most oil change companies take half the time and charge half of the dealership price, plus top up 'all' the fluids, it becomes apparent how far Beaverton Toyota needs to improve. More
by feuerk
Employees Worked With
Edward Zeissler
September 27, 2017
Easy thoughtful purchase Thanks to John Callaghan(salesman) and Beaverton Toyota for my custom order 4Runner Limited. John was very thorough with no pressure. Best experience Thanks to John Callaghan(salesman) and Beaverton Toyota for my custom order 4Runner Limited. John was very thorough with no pressure. Best experience I have ever had purchasing a car! More
by Boob
Employees Worked With
John Callaghan
