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Beaverton Toyota
Beaverton, OR
8,750 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 8,750 reviews
March 02, 2025
The buying experience was much better than traditional dealers. Hisela Lopez and Jarrod Rodrick were very knowledgeable about the car we were buying and pleasant to talk to. dealers. Hisela Lopez and Jarrod Rodrick were very knowledgeable about the car we were buying and pleasant to talk to. More
by Carlos
Employees Worked With
Hisela Lopez and Jarrod Rodrick
March 01, 2025
I am so disappointed with this dealer. I went in to replace the passenger side mirror cover. Just the cover, a six inch piece of plastic. I was asked for $89.00 for this small bit of I went in to replace the passenger side mirror cover. Just the cover, a six inch piece of plastic. I was asked for $89.00 for this small bit of plastic and obviously was not happy about it but no choice. Then when I took the part to ask them to install it, the service person told me that it would cost $120.00 just to install. I never expected that! I was really steamed at being expected to pay $200 for a bit of plastic that can be attached in less than one minute with no tools. I ended up taking it outside and doing it myself (I was really steamed.) It literally took ten seconds to do it myself. I would have preferred someone there to do it because I wanted to make sure of it. This is my third Toyota Prius and I am not sure that I will ever buy a 4th one. Just ridiculous! More
by geraldfox
Employees Worked With
service desk person
February 26, 2025
I was disappointed when I picked up my car from service department after oil change when I saw my wind shield fluid warning was coming up they claim 100s of point odd inspections but missed out on very bas department after oil change when I saw my wind shield fluid warning was coming up they claim 100s of point odd inspections but missed out on very basic thing not sure if they can be trusted with my future services of their services suggestions . Common even Jeffylube take some times to top up fluid while we come to dealership we pay you more at least be compatible with other cheap shops .. More
by MukhlisRasool
Employees Worked With
Don’t remember short Spanish first disk inside the building
February 14, 2025
Alexander Burgess had everything ready when I arrived at noon on a Saturday. The whole transaction, including test drive, took only 2 hrs. I really appreciate his being so prepared and knowledgeable about noon on a Saturday. The whole transaction, including test drive, took only 2 hrs. I really appreciate his being so prepared and knowledgeable about the car. More
by Baldwin
Employees Worked With
Alexander Burgess
February 08, 2025
After bought the 2025 tesla model 3 two days later with bad charging experience. Not being able to install the wall charger. The finance cost as much as a 4runner. Luckily, I was able to trade in to get t bad charging experience. Not being able to install the wall charger. The finance cost as much as a 4runner. Luckily, I was able to trade in to get the 4runner. Even the process was kind of within expectation, but the final decision of the dealer helped a lot. A lot of negotiation has been done, even it takes up the entire day, but worth it. I am able to have the interest rate under control as well as extension of the loan process which plays a impressive experience. More
by wm6
Employees Worked With
Marcus Beldon
February 03, 2025
Very fast process and helpful customer service. Friendly people that make everything smooth. The car we wanted wasn’t in stock, we were able to reserve it from the next arriving shipment. Friendly people that make everything smooth. The car we wanted wasn’t in stock, we were able to reserve it from the next arriving shipment. More
by Liam19
Employees Worked With
Hisela Lopez, David Toyooka
January 30, 2025
We just purchased our second car from Chris Souza, who did a terrific job. He was patient with us and even found the car we wanted from a different dealership. His explanation of the dashboard and technol did a terrific job. He was patient with us and even found the car we wanted from a different dealership. His explanation of the dashboard and technology was meticulous and he helped us download the Toyota App on our phone and explained its benefits. We are very happy with our experience. More
by Jim
Employees Worked With
Chris Souza
January 23, 2025
Their customer service is great - never have to wait and always answers my questions. Goes over everything I need to know about my car and their findings. always answers my questions. Goes over everything I need to know about my car and their findings. More
by Lveneski
Employees Worked With
Toto Perez
January 18, 2025
Very dishonest sales tactics, ripped me off with a maintenance plan that was worthless. Beware of this dealerships practice. Management is non responsive- do not buy here.. maintenance plan that was worthless. Beware of this dealerships practice. Management is non responsive- do not buy here.. More
by drdiego
Employees Worked With
Mahdi F
