Beaverton Toyota

Service overall was good and I’ve never had any issues at the Toyota Beaverton service center. I can’t say that for my most recent experience. I took my car in for service and on Wednesday, 10/23 and recei the Toyota Beaverton service center. I can’t say that for my most recent experience. I took my car in for service and on Wednesday, 10/23 and received a messaging saying that the car would be done sometime the next day. Thursday, October 24, came and went, and radio silent. I tried calling the service line multiple times; I couldn’t get a live person and was asked to leave a message on the general line. No call back. I did manage to get a hold of my representative on Friday, October 25 who advised the car would be ready later that day. I arranged my entire day and ride back to the dealership based on the first message left. That was very inconvenient. The other disappointing experience was being made aware of Toyota’s rewards program for the first time after going to the dealership for 3.5 years - on the heels of a bill of $4,600. I go to the service center regularly to maintain my car and it would have been helpful to have known about this earlier so I could have taken advantage of the discount. More

I purchased a new car with this dealership and I can’t believe how easy the process was. I dealt with one person the whole way through and she made the process easy and was very informative. Hisela Lopez, believe how easy the process was. I dealt with one person the whole way through and she made the process easy and was very informative. Hisela Lopez, provided excellent customer service and a made sure all the T’s and I’s were dotted and crossed. I give this dealership two thumbs up and will give them all my business. Thanks again, Hisela for your personable and caring attitude. More

I got an excellent deal with Marcus Beldon,he’s a best dealer I ever seen.He help a lot of thing about the insurance and tell me a lot of thing for living here and be careful with ! Thank you so much for dealer I ever seen.He help a lot of thing about the insurance and tell me a lot of thing for living here and be careful with ! Thank you so much for helping me .If you want to find a car here just call Marcus Beldon! More

They didn't inform me of the new price of the oil change which increased 80%: it was originally $70, but they raised it to about $130. The service advisor didn't tell me in advance the new price of oil chan which increased 80%: it was originally $70, but they raised it to about $130. The service advisor didn't tell me in advance the new price of oil change. More

I HAD THEM PUT A ROOF RACK ON. FIRST, IT WAS LEAKING AND NOW IT'S COMING OFF. A SIMPLE OIL CHANGE RUN OVER 2 HOURS LONGER WITH NO REASON. YOU SHOULD HEAR WHAT THE GUYS AT PORTLA FIRST, IT WAS LEAKING AND NOW IT'S COMING OFF. A SIMPLE OIL CHANGE RUN OVER 2 HOURS LONGER WITH NO REASON. YOU SHOULD HEAR WHAT THE GUYS AT PORTLAND TOYOTA SAY, IT'S BAD AND THEY(PORTLAND TOYOTA)WILL GO TO BAT FOR ME, WHAT DOES THAT TELL YOU. THERE IS NO SERVICE AND THERE IS NO TALENTED PEOPLE THERE, IT'S A TRAIN WRECK. More

We had put a deposit and agreed on MSRP + title and fees for a Toyota Sienna, when it came in, I made the call to Samantha and James who then sent over the final invoice with a 298 dollar window tint and 21 for a Toyota Sienna, when it came in, I made the call to Samantha and James who then sent over the final invoice with a 298 dollar window tint and 2195 coating package which I was informed was already done. This was never communicated in any correspondence nor agreed to. I was OK with the window tint, but 2195 for coating wasn't happening and they wouldn't budge so I walked away. So much for being "clear" as your dealership states. Disappointing to have worked through so many hoops with the deposit process and making phone calls proactively only to have dishonesty in the deal at the end. You not only lost my business, but my family and friends. More

Hisela was very helpful and took the time to explain everything to me and helped me get the car I wanted! everything to me and helped me get the car I wanted! More