Beaverton Hyundai

Best Experience Buying a Car This was my best experience buying a car. I dread going to a car lot every time it's time to look for a car. Their was really no hassle, our salesman This was my best experience buying a car. I dread going to a car lot every time it's time to look for a car. Their was really no hassle, our salesman was not pushy but did his job well. I feel he did the job a car salesman is suppose to do without being too pushy, he is good at his job. Negotiating on the price of the car was back & forth a few times as to be expected, but without it going overboard as it often has in times past. Overall this was my best car buying experience. More

One of the best car buying experiences we have ever had. It was truly a please to work with your staff. They are extremely professional and helpful. In addition, I was able to surprise my wife with the car It was truly a please to work with your staff. They are extremely professional and helpful. In addition, I was able to surprise my wife with the car that was of here choosing. She loves it. You can count on us to return to your dealership for future vehicle purchases! More

Sales experience so-so. Definitely shop around. It's easy to list only negative experiences, so will instead start with positive: - When arrived, greeted by sales rep quickly and professionally. - T It's easy to list only negative experiences, so will instead start with positive: - When arrived, greeted by sales rep quickly and professionally. - Test drives were easy with minimal sales pressure. - Location is good, though finding entrance is not ideal (especially with construction on adjacent roads) - There was an issue with vehicle at purchase that they got resolved quickly for me. A scratch on instrument panel was observed before I took the keys while on the lot. They arranged for a replacement the next business day. That is the positive (the bad listed below) The bad - On first visit they wanted to do an appraisal on my vehicle while test driving. After return, had to ask for keys so we can leave (we were left hanging) and when asked about appraisal, were told they only do so if we are ready to start negotiations. REALLY? why ask for my keys if not going to do so? Very unprofessional. - I sent an email regarding above and a appearance issue (cigar left just outside door) to main email address. NEVER got a followup. Week later while visiting again, I did find out they received it (and took care of cigar issue), but no confirmation sent back to me. - Similarly, sent email to sales rep using main email address, but it was never forwarded on to him. Whoever got it apparently deleted it rather than deal with hassle of forwarding on to appropriate person. Above should have been signs to move to a new dealership, but I continued to give benefit of doubt... - Through Costco Auto, requested a quote from them twice, week apart, and never got a response from them both times. - During negotiations for a Tucson, sold a Vin etching/theft protection (really didn't want, but they kept pushing). In end, since I was told it covers $40k of car, I decided to just accept. AFterwards found the documents signed show only $4k of coverage. I confirmed with my wife if I heard wrong and she heard same of $40k. This is still a legal concern with me and yet to decide if further legal followup will be pursued on this. - I noted they advertise as BBB accredited, but BBB shows then as NOT accredited. When I asked manager regarding this, he said he would get it resolved as they should be. 1 1/2 weeks later, BBB still shows as NOT accredited. - Regarding the issue with the scratch on the instrument panel, it was arranged for me to drop off at 9am that monday. Night before I got an email from sales rep saying 11am. Never got response to my return email questioning appt time. I showed up inbetween (drop off early for the now 11am time) to find sales rep wasn't working that day and they had me down now for Wednesday. After jumping between another sales rep who was caught in middle but working to make it right and service, they took car and gave me a loaner for the day (strong cigarette smelling used car loaner...UGH). Using the bluelink app, I watched in the afternoon as they kept the engine running for over an hour while all doors were open as they worked on it, returning with 1/3 tank less gas. In end, issue was resolved (they replaced entire instrument console panel), but how they got to that resolution was not a good experience. - Finally, it shouldn't take 4 1/2 hours to finalize purchase of a car. Last time I purchased a car with trade-in was through Toyota and only took just over 2 hours. Overall, the followup from staff back to me on many of the issues would have helped immensely, but as soon as any negative/questioning concerns are made, suddenly no one responds to emails or concerns themselves with the customer. More

Great experience all around! These guys know how to treat people, they have great prices, and the service department is top notch. Our family has purchased three cars from this d These guys know how to treat people, they have great prices, and the service department is top notch. Our family has purchased three cars from this dealership in the last four years. We highly recommend them if you're looking for knowledgeable, friendly staff and a smooth transaction. More

Great service for buying the the car from another state Really great service. Made purchasing the vehicle a breeze. Salesperson kept in informed about the packages and pricing. Getting the contract with eve Really great service. Made purchasing the vehicle a breeze. Salesperson kept in informed about the packages and pricing. Getting the contract with everything I discussed with him (no surprise ad-ons). Loved the price and package especially compared to the prices in San Francisco. You also had the color I wanted when the dealers in California said it was not available. Would recommend you guys in the future. More

Grateful for Their Patience. I'm eternally grateful for Dan Warner's patience and wisdom. For me, purchasing a car is more intimidating than buying a house, but fortunately, I was I'm eternally grateful for Dan Warner's patience and wisdom. For me, purchasing a car is more intimidating than buying a house, but fortunately, I was informed and in the most gracious way, guided in the right direction. I am very happy with my Tucson! More

Life Saving I was so pleased and relieved that Ashlee and her team at Beaverton Hyundai were able to come through for my family when we needed it the most! We wer I was so pleased and relieved that Ashlee and her team at Beaverton Hyundai were able to come through for my family when we needed it the most! We were in a time AND budget crunch and they were completely able to surpass our needs and deliver us something that was both reliable and affordable. I am so thankful that Ashlee reached out to me and did not give up until she reached something that worked for my situation! More

Great experience. Luis took the time to get a sense of my needs and my budget. He was patient and allowed me the time I needed to look and test drive before making a de Luis took the time to get a sense of my needs and my budget. He was patient and allowed me the time I needed to look and test drive before making a decision. His follow up was excellent. More

honest dealer In my experience purchasing a car from Beaverton Hyundai, the salesmen were honest and fair in negotiating a reasonable price. I would recommend this In my experience purchasing a car from Beaverton Hyundai, the salesmen were honest and fair in negotiating a reasonable price. I would recommend this dealership to others. More

Great experience I was very pleased with the level of service I received upon first entering Beaverton Hyundai. I was even more impressed with the array of standard fe I was very pleased with the level of service I received upon first entering Beaverton Hyundai. I was even more impressed with the array of standard features in the Tucson Limited that I purchased. After looking at various other dealerships and on-line for a new vehicle for 3 months, I was glad I ended up at looking at Hyundai. More