Beaver Toyota of Cumming
Cumming, GA
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Have spray in bedliner that is flaking off from 2019 tundra that was purchased new. Beaver had me send some photos in to see what if anything would be covered and Beaver said there is nothing they can d tundra that was purchased new. Beaver had me send some photos in to see what if anything would be covered and Beaver said there is nothing they can do about it. Asked for name of 3rd party that installed the bedliner for beaver and they said sounds like a material defect (now I am curious if Beaver actually contacted the 3rd party installer). The vehicle was supposed to have lifetime oil changes at the dealership, but they charged us for this for a bit until my wife called them out on this. They gave us a credit for what we had previously been charged, but shouldn’t have happened in the 1st place. More
The dealership was new, beautiful and very appealing. All of the Beaver employees were extremely polite and professional and made our buying experience exceptional All of the Beaver employees were extremely polite and professional and made our buying experience exceptional More
I worked with both Santa & Kaholy with the evaluation of the cars of my interest. They were both very personable & friendly in the evaluation process. I would definitely recommend both of them for assistan the cars of my interest. They were both very personable & friendly in the evaluation process. I would definitely recommend both of them for assistance of an automobile purchase. More
Having decades of buying vehicles behind us, my husband and I experienced a first! Purchasing a vehicle from Beaver Toyota has been the first time we experienced integrity in action at a car dealership. and I experienced a first! Purchasing a vehicle from Beaver Toyota has been the first time we experienced integrity in action at a car dealership. Every single employee we encountered was helpful, informative, respectful, and direct. We found no hidden costs, no deceptive business practices (trust me - we were looking), and no attempt to pressure us into financing for increased profit. On one of their business cards it says “We’re here to WOW ya!” And, for the FIRST time ever buying a new vehicle, we were wowed! High praise to Beaver Toyota for working at bringing the word “integrity” back into the car industry! Oh yes, we LOVE our new 2024 Toyota Highlander XLE, wind chill pearl; a beautiful vehicle, and a pleasure to drive. More
If you want to go to a dealership that does not value your time, Beaver Toyota of Cumming, GA is the place! I specifically asked to be called if a part for a recall would not be in stock when I came in f your time, Beaver Toyota of Cumming, GA is the place! I specifically asked to be called if a part for a recall would not be in stock when I came in for an appointment (so I would not have to waste my time) and guess what, when I took a half day off of work to come in for an important recall, the part was not in stock! Beaver Toyota seems to not care about providing a quick phone to update customers, now I’ll never get back my time in addition to the valuable time off work that I now can not get back. You dropped the ball big time Beaver Toyota! More
Awesome customer service. From salesman to finance to service dept. I was so impressed I told my daughter who traded her car in there as well. From salesman to finance to service dept. I was so impressed I told my daughter who traded her car in there as well. More