Beaver Toyota St. Augustine
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,918 reviews
Made acquiring a new car less scary Both individuals I had dealings with were well informed,friendly and helpful in my making the right decision in my car buying.good experiences all. Wo Both individuals I had dealings with were well informed,friendly and helpful in my making the right decision in my car buying.good experiences all. Would recommend dealership to a friend More
Great experience at Beaver Toyota My salesman Aspen Leaf was wonderful and knowledgeable. Robert in finance was also very kind. Overall it was the best car buying experience I've ever My salesman Aspen Leaf was wonderful and knowledgeable. Robert in finance was also very kind. Overall it was the best car buying experience I've ever had. I will never buy a car from anywhere else. More
Donald's my dad He is so awesome he's the best dad anyone can ask for and thanks to u guys he provides us with wat we need and also thanks to his work we all luv him He is so awesome he's the best dad anyone can ask for and thanks to u guys he provides us with wat we need and also thanks to his work we all luv him I mean all of us More
UNRESPONSIVE, DECEPTIVE, APATHETIC SALES & FINANCE DEPT The Finance Department quoted loan rates and terms to lock in the sale; however, the contract was not be honored by any financial institution due to t The Finance Department quoted loan rates and terms to lock in the sale; however, the contract was not be honored by any financial institution due to the percentage rate and loan term. The "Finance Leader," Dustin Hughes, notified me 3 weeks after the sale that he was "getting a "hard time about the paperwork." He asked me to go to my credit union for "a couple of signatures" and told me he had already taken care of the paperwork so it shouldn't take long. When I arrived at my credit union, I realized he had done absolutely nothing and they had no knowledge of any paperwork. Dustin Hughes had sent me there to get my own financing. I called him and told him I did not appreciate him lying to me and making me look like a fool at my credit union. A few days later, I spoke to the Finance Director, Donald Cameron, who told me he had no idea where Dustin had gotten the interest rate and term. He seemed very apathetic about Dustin's motives for quoting unrealistic loan rates and terms. Instead, he suggested that I sign another contract through Southeast Toyota at a shorter term and higher interest rate which would result in a payment increase of more than $100 per month, which I refused. I tried to get some assistance from the "Customer Relations Leader," Nancy West, but she appeared to be unwilling to get involved. I arranged my own financing and contacted the salesman, David Kraus, about an amicable resolution. He said he would have one of his superiors call me. No one ever called. On the 48th day after the sale, I received a payment book in the mail. No one had the decency to notify me that the contract had been purchased 16 days earlier. I immediately called David Kraus to find out why no one had had the common courtesy to call me about the contract, and he seemed completely disinterested. When I asked him to have the General Manager, Nick Reuther, call me, his response sounded like it was an iffy proposition. I would definitely not recommend Beaver Toyota to anyone! Once the deal is documented, they are non-responsive and totally self-serving. During the sale, David Kraus promised service before, during, and after the sale. At the first sign of a problem, his whole attitude changed as he distanced himself from the situation. I have purchased 52 vehicles in my lifetime, and I have never experienced this type of deceptive, unethical business practices before. More
Friendly, easy process! We can't thank Jeff enough for all of his efforts in helping us. He was so friendly and outgoing and made me feel so welcomed. Dustin got me a great p We can't thank Jeff enough for all of his efforts in helping us. He was so friendly and outgoing and made me feel so welcomed. Dustin got me a great price on my truck! I highly recommend Beaver Toyota for your next purchase! Thanks again Jeff (JB!) and Go Noles! More
Incredible Just do a quick search about Beaver Toyota and you'll see an incredible amount of happy people. I am now one of them and you can be too. Just do a quick search about Beaver Toyota and you'll see an incredible amount of happy people. I am now one of them and you can be too. More
Amazing Jeff did an excellent job. He made this experience the best that I have ever had and I will be buying my next vehicle from him as well. Jeff did an excellent job. He made this experience the best that I have ever had and I will be buying my next vehicle from him as well. More
Amazing!!! John Chapman is incredible! John was incredibly helpful, informative, and amazing to work with. I got a brand new car and would work with John at Beaver Toyota seven days a week. John was incredibly helpful, informative, and amazing to work with. I got a brand new car and would work with John at Beaver Toyota seven days a week. Very helpful and smart. I am so excited about my new car! More
Excellent from start to finish. Thanks Travis Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the extensive repair and the price was very fair for all the work that was performed Thanks Travis More
Jason is the man The man is prepared before you get there, no hassle, no b.s., just quality service. Not only did I get the car I wanted at a great price, I also mad The man is prepared before you get there, no hassle, no b.s., just quality service. Not only did I get the car I wanted at a great price, I also made friend. More














