Beaver Toyota St. Augustine
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Lacks Honesty, Integrity, and Professionalism We bought a pre-owned 2016 Lexus RX350 from Leon LaVaude at Beaver Toyota of Cumming and it was one of the worst experiences buying car in over 25 yea We bought a pre-owned 2016 Lexus RX350 from Leon LaVaude at Beaver Toyota of Cumming and it was one of the worst experiences buying car in over 25 years of buying cars. Leon LaVaude is a great car salesman for the dealership but you should watch out for him. He has no problem telling you that a car "has not been in any accidents", "absolutely beautiful", "no door dings on the car", "on a scale of 1 to 10 this car is an 11", etc... but come to find out the car in fact has been in an accident. I specifically asked if the car had any bodywork, paintless dent repair, or paintwork ever done and was lied to. Conveniently the dealer has a form that you sign not holding them liable for any claims salesmen make in regards to condition of their cars. We were overcharged for taxes and fees by about $80 and on top of that we had to pay an additional $58.67 to the registration office in late fees as the dealership filed for transfer of title late. I was told 23 days ago that we would be reimbursed for the overages and late fees for a total $136.49 but we have yet to receive a check and I would assume at this point we will not. I attempted to contact the General Sales Manager and Used Car Director Ross Beaton on two occasions and never heard back from him. I left a message with an employee and the second time I left a voicemail on Ross' direct line. Unfortunately the calls were returned by Leon who was of no help and was why I was trying to reach someone in management. When you go to a name brand dealership, especially a Toyota dealership, you should feel comfortable that you are getting an honest car, from an honest saleman/dealership, and know that if you have any trouble management is available to assist. You shouldn't feel like you got taken to the cleaners at a Buy Here Pay Here lot. More
Quick and friendly. Had a great time buying a used car. Staff was very helpful and made the whole experience a breeze. Thanks Dave Kraus and Ken Milhorn and everyone else Had a great time buying a used car. Staff was very helpful and made the whole experience a breeze. Thanks Dave Kraus and Ken Milhorn and everyone else that helped. More
Awesome experience, Thank you !! I have purchased many vehicles over many years and this was by far the best experience I ever had with the purchase and service from a dealership. I have purchased many vehicles over many years and this was by far the best experience I ever had with the purchase and service from a dealership. Tim Skinner is an awesome salesman. Mr. Skinner answered all of my questions responded quickly and was in constant contact with me to provide outstanding customer service. Beaver Toyota is very fortunate to have Mr. Skinner representing this dealership. Any future purchases of vehicles will be with Mr. Skinner. Thank you Tim. More
I came for service, not to buy I brought my 2018 Tundra Crewmax in for 8000 mile service. I hadn’t even made it to the coffee pot before being asked about trading up to a new vehicl I brought my 2018 Tundra Crewmax in for 8000 mile service. I hadn’t even made it to the coffee pot before being asked about trading up to a new vehicle. 🤦🏼??? I can’t even count how many times I was asked about purchasing a new vehicle in the time it took to change the oil, rotate the tires and update two open computer recalls. That type of “high sell” environment is uncomfortable and stressful to service customers. My service advisor was helpful and kept me updated. When my truck service was complete, I couldn’t find it in the parking lot. It had been parked amongst the trucks in the used vehicle lot. I’m handicapped, so that was quite inconvenient. I was also very disappointed to see that once again my truck hadn’t been washed when serviced. I believe in taking my vehicle to the dealer for service, and I drive past two other Toyota dealers to get to Beaver with my truck. I’m questioning my decision now, as I most certainly was not “wowed.” More
Dynamic Duo We bought two RAV4's one day apart. There was no pressure as we walked and looked at the vehicles. Best decision we ever made. Love the ride!! We bought two RAV4's one day apart. There was no pressure as we walked and looked at the vehicles. Best decision we ever made. Love the ride!! More
Great Customer Service The customer service was excellent! My car arrive at Beaver Toyota via tow truck. Chad was my service advisor and provided detailed information and he The customer service was excellent! My car arrive at Beaver Toyota via tow truck. Chad was my service advisor and provided detailed information and helpful suggestions throughout the entire repair of my Camry. More
Very nice n easy car experience I would recommend Bobby Harvey for any person wanting to buy a car from beaver Toyota. he went above and beyond for me! It was a good experience and I would recommend Bobby Harvey for any person wanting to buy a car from beaver Toyota. he went above and beyond for me! It was a good experience and I've had a lot of not good experiences car dealership so I would definitely go back to Bob ! More
Purchase of two vehicles, a new Rav 4 and a used Prius We dealt with Luan, Dave, George, Peter and Danial. All were great and the process was easy. I liked the fact that we did not have to walk around t We dealt with Luan, Dave, George, Peter and Danial. All were great and the process was easy. I liked the fact that we did not have to walk around the lot looking for the vehicles, we were driven by Luan or George. Luan was our sales representative and George worked with us on the pricing. We were given ample time to look at cars and also to discuss by our selves what we wanted to do. We are recommending this dealership to everyone that asks us about getting a new or used car. The paperwork part of the process was extremely easy and automated. Clearly everyone involved knew their job very well. More
Service Fast efficient service well organized with friendly people good prices and comfortable waiting area. Was updated on the status of the service and was Fast efficient service well organized with friendly people good prices and comfortable waiting area. Was updated on the status of the service and was out of there in good time. More
professional and courteous Beaver Toyota has been a wonderful dealership to do business with. They really do go the extra mile to make sure you are happy with their service. Beaver Toyota has been a wonderful dealership to do business with. They really do go the extra mile to make sure you are happy with their service. More















