Beardmore Subaru

Angel was our sales person and she was very friendly and knew the answers to all my questions about the cars I was looking at. She made me feel very relaxed and made the whole car buying experience great. knew the answers to all my questions about the cars I was looking at. She made me feel very relaxed and made the whole car buying experience great. I was never in the building more than a minute without someone asking if I needed anything or would like something to drink. The whole staff there went out of their way to make me feel welcome. Thane was very helpful explaining the Navigation system to my husband and myself. Our overall experience was great and we will be back the next time we want to purchase a new car. More

The service was friendly. I wanted to make the sale happen that day, and several members stayed late to help me make that happen. Every step was handled professionally and questions were followed up so happen that day, and several members stayed late to help me make that happen. Every step was handled professionally and questions were followed up so there was no miscommunication. Verbal agreements from both sides were followed up with paper copies for both sides to sign so there was never a concern about "what he/she said was..." They gave the impression that they were there to make money, but not by taking advantage of people. More

I would recommend Bearmore Subaru anyday!! The positives I thought were: They didn't bother me too much at home while I thought about the process of buying the car. That I liked... they didn't seem to be t I thought were: They didn't bother me too much at home while I thought about the process of buying the car. That I liked... they didn't seem to be too pushy. Another positive would be that I got the car I wanted for the price I planned on paying for it. I can't really argue with that!! A small negative would be it took about 6 hours to buy the car. I just wish it didn't take so long to go from salesperson presenting a price then you counter offering and then they go back upstairs to the head house and come back and you keep going back and forth over and over again. However, I had the time in my day to play the game and I think both parties were happy with the sale. Another positive thing I found was I saw a small imperfection the next day and took it back to them and they fixed it right away...no questions asked. That was nice. Yes some could say that is what they should have done. True but they didn't make me feel at all that it was any part of my doing!! I was just glad not to hear.... well you did check it over and drove it off the lot but we will see what we can do. That is excellent customer service. Most of all so far I love the Subaru Outback!! I am getting great gas milage, its comfortable and has everything I wanted. More

I am very satisfied with my visit. I live in Manhattan, KS, and my local dealer was NOT doing a good job helping me find a Subaru that fit my needs, so when I found Beardmore and spoke with Rick Ham I knew KS, and my local dealer was NOT doing a good job helping me find a Subaru that fit my needs, so when I found Beardmore and spoke with Rick Ham I knew I was in good hands! Rick helped me immensely and made sure I was fully satisfied with my visit. I also got exactly the price I wanted and the car I wanted! If you go to Beardmore, ask for Rick! He's great!! More

Fantastic experience! I cannot say enough about the wonderful treatment, care and assistance from Todd Beardmore. He not only answered all of our questions he went out of his way to be there everystep wonderful treatment, care and assistance from Todd Beardmore. He not only answered all of our questions he went out of his way to be there everystep of the way. He was encouraging and patient. We felt as if we were the only people in the dealership with the customer service that he provided to us. He is such a positive and friendly man. We have told all of our friends about the exceptional customer service that we have recieved from Todd and the team at Beardmore Chevrolet. There are other Chevy dealers in the area but the individual attention and friendly (not pushy) treatment of the Beardmore team is terrific. I work in a customer service field and so am very particular about the service I receive - ok I am downright pickey! We have purchased two cars from Todd in the past 4 months and will return again to deal with him. When you walk around the dealership with Todd he has a smile and positive word for everyone. There were others that we dealt with but Dale is the other stand out for us. We were there 4 months ago and Dale has been wonderful, patient and encouraging. He knew of some of our past financial challenges and yet did not judge us and encouraged us. When there Saturday he was almost like a proud parent sharing with us the progress we were making in our credit scores. It made us feel really good to have that encouragment and to know that he cared as well. The Beardmore team is wonderful. Thanks to each one of them but especially to Todd. Blessings. More

Nick Lawson and Brian Kucks were very helpful, friendly, informative and easy to talk to. They paid attention to what I wanted and needed in a vehicle and searched their inventory until they found something informative and easy to talk to. They paid attention to what I wanted and needed in a vehicle and searched their inventory until they found something that worked for me. I will refer friends and family to them. More

We made an appointment to look at a 2006 Subaru since we live in Lincoln but don't care for the selection of the used Subarus in the area. Rick Ham (who we made the appointment with) quickly had us out the live in Lincoln but don't care for the selection of the used Subarus in the area. Rick Ham (who we made the appointment with) quickly had us out the door to test drive the car that we were interested in. He had the car running and ready for us. We were very happy with the car and after the test drive, were prepared to purchase. We were able to come to an agreement on price after Rick spoke to his manager and they looked at our trade-in. I was hoping to get a little more for the trade-in, but I do feel that we received a great price for the Subaru and trade-in together. Rick was professional, funny, welcoming, and wonderful to deal with. Rob Christopherson, who did all of the paperwork was also professional, friendly, and worked very quickly to get us out the door with our car. We had a wonderful experience at Beardmore and we would highly recommend this dealer. It was definitely worth the drive from Lincoln. More

Purchased new outback about 1year ago Returned today for Purchased new outback about 1year ago Returned today for new impress for mom Thane has a great knowledge and passion for what he sales. Wouln't buy Purchased new outback about 1year ago Returned today for new impress for mom Thane has a great knowledge and passion for what he sales. Wouln't buy a Subaru from anyone but Thane More

I was initially very disappointed with my visit to the service department this morning. Two issues arose: 1. the quoted price for my service was $156; the billed price was $190+, and 2. I inquired about service department this morning. Two issues arose: 1. the quoted price for my service was $156; the billed price was $190+, and 2. I inquired about service coupons and was told there were not any; I found one on the Beardmore website. The online coupon was applied to my bill prior to my paying. After paying $171 for the remainder and leaving disappointed, I received a call from the service department that they had realized that I had been overcharged. They wrote me a check for the overcharge and had it ready for me in less than one hour. I was pleasantly surprised by the turn of events and well definitely return to Beardmore! David Henry More

Rick Ham, the sales representative was wonderful to work with. He was very professional, friendly and provided a high level of customer service. I would recommend this dealership. with. He was very professional, friendly and provided a high level of customer service. I would recommend this dealership. More