Beardmore Subaru

Terrible experience!! We found a vehicle online we were interested in. After several messages with Melissa she referred us onto Catherine who wasn't even working that day!! I called to set up an appointme interested in. After several messages with Melissa she referred us onto Catherine who wasn't even working that day!! I called to set up an appointment to look at the car and was hung up on twice!!!! Finally I got transferred to Ethan who told me the vehicle had a title hold and we could still look but not buy that day. After traveling 2 and a half hours to the dealership to see that particular vehicle Ethan informed us it had just sold and he couldn't show it to us!! They were unorganized and dishonest! I went elsewhere and bought a great vehicle. I will never be back again! More

Liars to get you on the lot They tell you they can get you into a car for the amount of payments you can handle and then when you get there the amount is way higher than what th They tell you they can get you into a car for the amount of payments you can handle and then when you get there the amount is way higher than what they tell you on the phone, wasted two trips to their car lot. More

Cocky, rude, worst experience ever Salesman, Alex, was cocky and didn't have a clue. He was sure to boast his whole two years in the car business. Came out with a first pencil that was Salesman, Alex, was cocky and didn't have a clue. He was sure to boast his whole two years in the car business. Came out with a first pencil that was hilarious. Nowhere near reality. Left after second pencil. There's a reason why Baxter is the largest volume dealer for Subaru in Nebraska. More

Insulting salesman I have never felt so insulted in my life. Salesman told me they didn't take the WRX STI out for "Joyrides". I am a 35 year old man, not some punk ki I have never felt so insulted in my life. Salesman told me they didn't take the WRX STI out for "Joyrides". I am a 35 year old man, not some punk kid looking for a thrill driving a fun car. I would never step foot in the place again. More

Very happy with our experience First I just want to say my husband and I really hate car shopping, however today’s experience was far better then I expected. Alex was very knowledg First I just want to say my husband and I really hate car shopping, however today’s experience was far better then I expected. Alex was very knowledgeable, professional and friendly and with his help we were able to get a good price on a 2019 Subaru and walked out happy customers. I would definitely recommend Alex at Beardmore if you want to be treated right ! More

So response back Was told after doing a trade in valuation they would call with numbers for the Ascent my wife and I liked. After waiting a few hours I called and aske Was told after doing a trade in valuation they would call with numbers for the Ascent my wife and I liked. After waiting a few hours I called and asked if they had the numbers. David said he would call back in 5 to 10 minutes and never did. Now looking at another dealership for the same car but better customer service More

Great Service Just wanted to say thanks to Tristin down at Beardmore Subaru. I came in for some warranty work and more than a few questions, this being my first Sub Just wanted to say thanks to Tristin down at Beardmore Subaru. I came in for some warranty work and more than a few questions, this being my first Subaru. They got my transmission and brakes taken care of and gave me a loaner car for a couple days while they had it. (Even shuttled me back and forth :) Communication was great while they had my Forester XT and I'm more than happy with the quality of work. Thanks Tristin More

Tom worked my deals with no bs. Beardmore Subaru has earned my business for life. Not only have I bought 2 Legacy’s; Tom squared me with over the top customer service. Seeing him out Beardmore Subaru has earned my business for life. Not only have I bought 2 Legacy’s; Tom squared me with over the top customer service. Seeing him outside of work as well he greeted me, asked not only about my car but my family truly remembering who I was. He sets the standard for customer service! Thank you Tom & Beardmore!!! More

Horrible service by all means Between the days of January 20-23, 2017 my boyfriend and I stopped up to look at a new vehicle. I then test drove a 2017 Subaru Legacy and loved it. H Between the days of January 20-23, 2017 my boyfriend and I stopped up to look at a new vehicle. I then test drove a 2017 Subaru Legacy and loved it. However, it was over my price budget. I then test drove a 2017 Subaru Crosstrek, which was unfortunately the limited model and I was unable to afford that model. However, I loved the car! So, then I set up an appointment with Tom Howard. I let him know that my father would be coming up with me to look at it. My father then did he research and found a gray 2017 Subaru Crosstrek that was a basic model with a sunroof. Which I was then happy with when I seen it. My father e-mailed Mr. Howard letting him know that I was interested in the 2017 Crosstrek and that we would be up there the next weekend to maybe make a deal. A few days after my father emailed him, my father emailed him again and said "hey, my daughter and I will be up there this weekend to look at the 2017 Subaru Crosstrek in gray with the sunroof. I'll be there around 11 or 12". He then replied and said "Okay, how about you come in earlier then that time (he then gave my father a time before 11)". That saturday January 28th came around (I was at work) and my father drove up to this dealer all the way from Council Bluffs. He then sat there for about 20 minutes before someone came over and assisted him. Needless to say this other guy (not Tom) was helping my dad for about 2 hours. I don't remember the guys name who came over. However, as the guy was getting paperwork together for my father.. Next thing you know.. After 2 hours... Tom walks over and goes "are you the one who is here to check out the 2017 gray subaru crosstrek?" and my dad is like "yes". Tom Howard stated that he had SOLD the vehicle just 1 hour prier to my father arriving there. THIS IS THE WORST SERVICE EVER! He made my father sit there for 2 HOURS before telling him that he sound it. We then took our business to Baxter Subaru. Even when I owned a Chevy, I ALWAYS had problems with Beardmore! More