Beardmore Subaru

If you are a masochist, and if you crave abuse. ..buy from Beardmore. Here's why: (1) they misrepresent their vehicles (2) they promise services that they don't provide (3) they don't respond, in an ..buy from Beardmore. Here's why: (1) they misrepresent their vehicles (2) they promise services that they don't provide (3) they don't respond, in any way, to complaints and service issues. I purchased a "new" Crosstrek. However, when I went picked it up and finalized the deal, the odometer showed several hundred miles. I later found a receipt in the glovebox that showed that my "new" car had been used as a loaner. The salesman gave me a tour of the "wonderful" service department and told me that they would provide me with a courtesy vehicle when I brought my car in for service. Well, when I brought my car in for service, I found that those courtesy cars don't exist. But wait; there's more: I took the car in for an oil/filter at 6 months. I asked how long it would take. The young woman who checked me in said she didn't know and escorted me to the waiting room. THREE AND ONE-HALF HOURS later, they told me my car was ready. I'll repeat that: 3 1/2 hours. And I had an appointment. Finally, at check-in, they asked me if I would like my car washed. I said yes. But...you guessed it...when my car was finally ready...it was still dirty. I tracked down someone and asked why it wasn't washed. His reply: 'we're really busy, but if you want to wait, we'll try to get to it..but might be a couple hours. When I got home, I called the dealership for an explaination. Nothing! I sent a polite emailed to the dealership. Nothing! So, if you want to get screwed around, if you don't have a life, and if you love to deal with low-lifes, by all means, buy a car from Beardmore Subaru. By the way, I value my time, and I don't deal with bottom-feeders, so I never went back. All subsequent services were done by another dealership, And when my lease ended, guess who did not sell me another car. One final note: I've had my Crosstrek service time at that other, customer-conscious dealership six time. Five times for oil/filter/engine check/tire rotation. And once for an electrical-system recall. The wait time for the recall was less than an hour. The routine oil/filter wait time has always been less than 20 minutes. More

Everyone at Beardmore made locating a new Outback after my Outback was totalled in a hail storm. With their online help and quick response I had a new car within four days of the start of my insurance cla my Outback was totalled in a hail storm. With their online help and quick response I had a new car within four days of the start of my insurance claim. They even made arrangements for my insurance to pick up my old Outback. Would highly recommend Beardmore. More

My husband and I have had 3 Subarus and love them. We went with the intent to purchase another outback. We have never bought from Beardmore before. We bought a 2019 Outback and paid the asking price a We went with the intent to purchase another outback. We have never bought from Beardmore before. We bought a 2019 Outback and paid the asking price after a 10 min test drive. When we went to buy it they handed us one key. We asked about a second they said a firm NO. We told them of our disappointment and they shrugged and said we can sell this to anyone. When we tried to purchase a second key they quoted $340. Then at signing they added charges for filing DMV paperwork after bragging that there are no hidden charges. So disappointing. Really bad. More

Great fast friendly customer service from Caden and Catherine. Didn't spend a lot in the dealership. I will refer my family and friends. Catherine. Didn't spend a lot in the dealership. I will refer my family and friends. More

Scheduling was easy, and my car was ready in the time frame estimated. I have used Beardmore before, and would use them again. frame estimated. I have used Beardmore before, and would use them again. More

Jayson Neeley and Amanda Trout were both so helpful to me when I bought my 2022 Outback. Jayson helped me to get what I wanted and Amada answered all of my questions about the financing and warranties. Tha when I bought my 2022 Outback. Jayson helped me to get what I wanted and Amada answered all of my questions about the financing and warranties. Thanks Beardmore for a positive experience when buying my new car. More

This is third purchase, the salesperson was knowledgeable, financing was smooth, and I got the car that I wanted!! knowledgeable, financing was smooth, and I got the car that I wanted!! More

I understand businesses exist to make money...but if you want to try and sell me additional products after I buy a car then you should take care of my concern with the car I bought first. How am I going to want to try and sell me additional products after I buy a car then you should take care of my concern with the car I bought first. How am I going to trust you (Beardsmore employees/AllState Sales Reps and the company in general) if you won't stand behind the vehicle you just sold me? Instead of saying things like; "Consumers are responsible for doing their own due diligence." or "You're asking me to give you a blank check.", offer me a reasonable solution. I simply asked for some paint touch ups where there was peeled paint and they act like I created a giant, incredible expense for them. Their resolution is to tell me to fix it myself with paint they'll mail me. Wouldn't you feel better about what you sell by fixing the problem yourselves before putting it up for sale or disclosing an issue to the consumer up-front instead of me coming back the next day after discovering the problem(s)? More

We had the worst experience with this place. They put on a good "family friendly" front but are the rudest/worst dealership in Omaha. I wouldn't trust a single person who reviews this place well. a good "family friendly" front but are the rudest/worst dealership in Omaha. I wouldn't trust a single person who reviews this place well. More

Jared did a great job before,after and during our sales experience. We were purchasing a low dollar used car and we were treated better better than when purchasing new. Excellent customer centric experienc experience. We were purchasing a low dollar used car and we were treated better better than when purchasing new. Excellent customer centric experience.Very clean and well run dealership. More