Beardmore Hyundai

Janca Review Excellent all the way! Was totally pleased with everything from start to finish. Bob Delozier was a pleasure to work with and he gave me all the info Excellent all the way! Was totally pleased with everything from start to finish. Bob Delozier was a pleasure to work with and he gave me all the information i needed to ensure I was getting the best deal possible. Thanks again! More

Awesome Staff Everyone is great there! Had purchased several vehicles from Todd Archer and always keep coming back! Staff is always friendly and try to meet our n Everyone is great there! Had purchased several vehicles from Todd Archer and always keep coming back! Staff is always friendly and try to meet our needs as much as possible. Have never gone anywhere else! More

a good day surprised to find a salesman with the product knowledge that ken had. there aren't many left. he was never pushy,and showed real concern on what we wa surprised to find a salesman with the product knowledge that ken had. there aren't many left. he was never pushy,and showed real concern on what we wanted. More

Friendly service We bought from here 6 yrs ago and had great service then and great service now with the new purchase. Would recommend anyone to buy thier next vehicle We bought from here 6 yrs ago and had great service then and great service now with the new purchase. Would recommend anyone to buy thier next vehicle here. More

Survey I have been in an accident and he had just leased a Hyundai A couple months earlier. Was very helpful and good about getting me in another one quick I have been in an accident and he had just leased a Hyundai A couple months earlier. Was very helpful and good about getting me in another one quickly and efficiently. And just like my prior lease More

Elantra lease I was satisfied with the service I receive at Todd Archer. The staff was friendly and professional and thoroughly explained everything involved in th I was satisfied with the service I receive at Todd Archer. The staff was friendly and professional and thoroughly explained everything involved in the leasing process. More

Lip service, not customer service Our experience at Todd Archer Hyundai was awful. After test-driving and checking over a used vehicle, and asking what maintenance work was put into t Our experience at Todd Archer Hyundai was awful. After test-driving and checking over a used vehicle, and asking what maintenance work was put into the car by Todd Archer (we were told no work was done) we purchased it. While waiting to sign documents, we overheard two salesmen privately berating a customer who had just purchased a new car for deciding not to purchase an upgrade that would have pocketed him $1200. We drove the car 45 miles home, and the next day we noticed oil under the car. I immediately called Todd Archer Hyundai to report we had found oil and asked them to call me back. A day went by with no calls. I called back several times the following day, but my call was never returned. Finally my wife called from a different cell phone number and got through immediately to the gentleman who sold us the vehicle. She told him what was going on, and he said there was nothing he could do. She asked to speak to his manager and was told he didn’t have one. She hung up and called back and asked the front desk lady to speak with the site manager and was connected with a gentleman. After explaining what happened and asking if they would stand behind their customer services claim, she was hung up on. She called back and was connected with the site manager. She explained what happened and asked him to speak with me. I called back and we arrived at a solution that involved bringing the car back in and getting refunded full price that could be put towards a different vehicle. I asked how soon the title would be sent so we could get this nightmare behind us and was told it will be there within 15 business days. After several phone calls over several days, the title finally arrived with 1 business day to get it titled to make it legal to drive. We took the car back to Todd Archer Hyundai. The gentleman who originally sold it to us told us said he was sorry--he thought the oil leak was fixed by his mechanic who is no longer with the company (he said nothing was touched by Todd Archer mechanics when we originally purchased it). After spending two hours test driving, we settled on a different one. I went to discuss the purchase and was told that Todd Archer Hyundai never made any deals with us, and that they would only buy it back at used car price. After arguing with him, we ended up leaving with our oil-leaking vehicle. We will never step foot on Todd Archer’s property again. We were deceived during the original purchase, and their highly publicized customer service is nothing more than lip service. More

Mark Heenan was the best If you are looking for a Hyundai and want fast, knowledgeable, no-nonsense service, Mark Heenan is your man. When I go to a car lot, I am on a mission If you are looking for a Hyundai and want fast, knowledgeable, no-nonsense service, Mark Heenan is your man. When I go to a car lot, I am on a mission: be straight, upfront, and honest, and you will sell me a car. Mark was all the above. As a women, I have often encountered men who are patronizing and downright rude to me when I am looking for a car. Mark answered my questions, got as technical as I needed him to be, and didn't extol the virtues of the vanity mirrors and cup holders over safety features of the 2015 Hyundai Tuscon I had come to potentially purchase. When I was cautiously driving during our test drive, he encouraged me to "drive the way I usually do" and when I went weaving in and out of traffic at high rates of speeds, he commented that I hadn't scared him yet. Test drives cab be awkward for both parties, but Mark bantered right back, and made the ride enjoyable. When we got back into the office, he went over some of the additional features and warranty of the Tuscon, even offering to pair my phone, when I mentioned prior difficulties. In the past four years, I have purchased 4 used vehicles, and I must say that this was, by far, the easiest transaction I've had. I definitely will come back to Mark at Todd Archer in Bellevue for any future need. Thank you, Mark, for a most positive and enjoyable experience. Sincerely, Karol Warchola More

Santa Fe Steve Rogers is very knowledgeable about Hyundai vehicles and was a pleasure to work with. He found the car we wanted and at the price we feel is very Steve Rogers is very knowledgeable about Hyundai vehicles and was a pleasure to work with. He found the car we wanted and at the price we feel is very fair. We had a great experience with Todd Archer Hyundai. More

2017 Hyundai Elantra Lease We went to Todd Archer because we had purchased a car their before from Derek Pruett, and asked for him again, and he did an excellent job and Todd Ar We went to Todd Archer because we had purchased a car their before from Derek Pruett, and asked for him again, and he did an excellent job and Todd Archer is at the top of our list of car places to go to. More