Beardmore Hyundai

Beardmore was the best car buying experience we have had in our life. The customer service was excellent. Everyone was warm, friendly, and honest. We have to give a special shout out to Phillip and Brand in our life. The customer service was excellent. Everyone was warm, friendly, and honest. We have to give a special shout out to Phillip and Brandon. Phillip was like being with a family member. He made the experience effortless. He is kind and easily relates to people. He really made you feel like he had your back. He has an outstanding personality. He has excellent communication skills and is super organized and efficient. He is a rare human being and Beardmore is so lucky to have him as an employee. It is so hard to find honest, kind, empathetic, and genuinely friendly people in corporate America. Brandon was friendly and funny, he took the stress out of financing. He was good at explaining the processes. All the staff really appreciate the customers. They all clapped when we were approved for the vehicle. They were all welcoming and hospitable. More

Rex did amazing, I cannot thank him enough for his professionalism and making sure my vehicle was taken care of. professionalism and making sure my vehicle was taken care of. More

Breanna was very professional lead me through the entire process, she answered all my question, made me feel at ease, no pressure, even come in on her day off to complete the deal, great place to do busines process, she answered all my question, made me feel at ease, no pressure, even come in on her day off to complete the deal, great place to do business, wish they were closer to where i live will recommend them to family and friends, thanks Breanna/Beardmore for a pleasant Beardmore experience More

Sam was excellent to work with. Even though I had negotiated a car beforehand and then started to question myself, he never pressured me into making a decision. 100% would recommend Even though I had negotiated a car beforehand and then started to question myself, he never pressured me into making a decision. 100% would recommend working with Sam and if Hyundai keeps giving great financing deals, will likely see him again. More

Brittany was professional and she helped me to get my new Ioniq 5. She took the time to go through the details of to fully understand the use of the complicated car. Her negotiation skills were close to pe Ioniq 5. She took the time to go through the details of to fully understand the use of the complicated car. Her negotiation skills were close to perfect. She never pressured me to make my decision and helped me to sell my old car as well. More

Very positive experience buying new Santa Cruz. Steve helped resolve problems with previous purchase of Santa Cruz in Illinois. Excellent experience, will recommend dealership. Steve also took t Steve helped resolve problems with previous purchase of Santa Cruz in Illinois. Excellent experience, will recommend dealership. Steve also took time to review trucks systems and add BlueLink to iPhone. Steve has excellent knowledge of this vehicle. Our trust is established with Beardmore. Very fortunate to have chosen to reach out. Enjoying also all the benefits of this dealership. Very relieved and grateful. More

They were very friendly and pretty fast and taking care of me and I would really recommend anyone that's looking for a vehicle to go there!!! of me and I would really recommend anyone that's looking for a vehicle to go there!!! More

Service Mgr was professional. Beardmore helped in resolving issues with Hyundai corporate. Good Caring dealership. Beardmore helped in resolving issues with Hyundai corporate. Good Caring dealership. More

The 2017 Elantra motor was shaking when idling and then the engine light on the dash was lighting up intermittently. Then the engine light was staying on all the time, so took it into Beardmore Hyundai to the engine light on the dash was lighting up intermittently. Then the engine light was staying on all the time, so took it into Beardmore Hyundai to be checked. Took it in 7/27/23, 7:30 am, and when checked on it that afternoon about 3 pm, service advisor said the mechanic had put in new spark plugs and the light had not come on again on test drive. I did not drive it except bringing it home for a few days- maybe a week. When I drove it again, had difficulty starting it and it ran "rough when idling, then seemed ok. Motor still seemed to ride rough when idling and engine light would come on. By 8/8 the engine light was staying on all the time again, so called for service appt. They scheduled us in a couple of days, and took it in on 8/10. 7:30 am. Called at 3 pm, and service advisor said that the mechanic had "moved a few things around" and car was running ok on test drive, but they wanted to keep it overnight and drive it some more. Called on 8/11 and same story. Called on Saturday, 8/12 and same story. Said they had to keep it until Monday. Monday am they called us and said car was ready to pick up. Said they had driven it again, and engine light came and car drove smoothly. They still charged $167.50 for diagnosis, although not new parts needed. We said that perhaps their diagnosis on 7/27 did not find the whole problem, as the car did not function well for the few times we drove it in between the services. But they still charged us $167.50 for the second diagnosis! Would never buy another car there even though previously we had bought 3 Hyundai cars there. More

Sales staff were very helpful and not pushy. Clearly explained things and answered all my questions. Clearly explained things and answered all my questions. More