Beach Chevrolet

Beach Chevrolet responded

Hello there, We are terribly sorry that we could not make you what you considered and acceptable offer for your vehicle. We do use live data to come up with our pricing, that includes time of year, market saturation, vehicle make, model and mileage of course. So the fact that last month when you brought it in, was June right at the beginning of the season there could have been more of a demand for that type of vehicle in the market. It appears that by the end of july, there was not as much a demand therefore the value had gone down. Carrie Rockenstein Customer Experience Manager Internet Sales Manager 843-399-4400

rdgisseman responded

Thanks for your response. I placed the car on "Cars and Bids" a nationwide auction site and sold it for $17,150 so even had you bought it at $12,000 you would have made $5k or 30%. Not a bad margin of profit, even for a dealer!

Beach Chevrolet responded

Hello Mr. Moore! Thank you so much! It is so great to hear that you have had a consistent wonderful experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jud Kuhn Chevrolet and we hope to see you again soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello Rebecca! Thank you so much for taking the time to let us know about your recent experience with Nick, a member of our sales staff. We are so happy to hear that Nick was on his best behavior and he was able to assist you as best as possible! We look forward to assisting you in the future! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello Alyson, We are sorry to hear that we were not able to come to an agreement on the price of the 2015 truck you had inquired about. We do price our vehicles according to the market value and the 2015 Chevrolet Silverado 4x4 High Country you had inquired about was priced at market value. We are always willing to work with you on the price of the vehicle, and we understand that, to you it was only a 2015 truck that we had for days, however those are quite hard to come by right now, especially fully loaded. Are you still in the market for a pre-owned truck? Please do not hesitate to reach out if you are! We would absolutely love to assist you! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello there! We want all our clients to have a comfortable and stress-free experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jud Kuhn Chevrolet and we hope to see you again soon! Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello! Oh my goodness! It does not get better than that! Thank you so much. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate you taking the time to let us know everything went so well! Sincerely, Carrie Rockenstein Customer Experience Manager 843-399-4400

Beach Chevrolet responded

Hello there! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! See you for your first service appointment! Carrie Rockenstein Customer Experience Manager 843-399-4400