
Bayside Chrysler Jeep Dodge
Bayside, NY
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Soo bad service I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my persona I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my personal mechanic and the car is still with the problem this store carts only thing who knows is to charge the 29th of this month I went and got an appointment call for 11 but my mechanic and fix my car and pienzo not going to give my money to this store personal foul grabs you with esperiencia More
Excellent customer service Very good experience purchasing my new dodge. Transaction was very smooth and the staff made me feel comfortable. My next new car will definitely be h Very good experience purchasing my new dodge. Transaction was very smooth and the staff made me feel comfortable. My next new car will definitely be handled by Bayside Chrysler Dodge Jeep Ram. More
Slow process Was at the dealership for 4 hours getting a new car. Salesman never gave proper updates. Had to complain before seeing my car and being able to leave. Was at the dealership for 4 hours getting a new car. Salesman never gave proper updates. Had to complain before seeing my car and being able to leave. Communication needs to be improved as does timeliness for getting customers out the door. More
Satisfying always on top of things and on point great people to work with top in there class in the field of cars i trust them . always on top of things and on point great people to work with top in there class in the field of cars i trust them . More
ok ,not bad, paper work is way to long i had to return to put trailer hitch on ,interest rate way too high,price a little high ,satisfied with vehicle,chrysler protection great,eddie torres i had to return to put trailer hitch on ,interest rate way too high,price a little high ,satisfied with vehicle,chrysler protection great,eddie torres was good ,i would recommend him More
Felt comfortable throughout the process. Everybody was very nice at Bay side Chrysler. Specially Zully Khan and Tom Dunn. They helped me get what I was looking for. Excellent choice Pro mas Everybody was very nice at Bay side Chrysler. Specially Zully Khan and Tom Dunn. They helped me get what I was looking for. Excellent choice Pro master Ram 2016. More
Bayside Dodge This review is for my awesome salesman Franklin Garcia at Bayside Chrysler Jeep Dodge. I walked into Bayside Dodge on Jan.12,2016 looking around for a This review is for my awesome salesman Franklin Garcia at Bayside Chrysler Jeep Dodge. I walked into Bayside Dodge on Jan.12,2016 looking around for a 2016 Dodge Challenger 392 HEMI SCATPACK SHAKER. I wanted my experience to be as smooth and as exciting as possible. This is my 1st time buying a car brand spanking new from a dealership so needless to say this was a milestone in my life. My expectations were very high & far exceeded by Franklin. He approached me and my family in a very professional, cheerful manner. I was told by many people and colleagues that when you are in the market for a new car dealerships give you the run around and try to hustle you for every little penny. At Bayside Dodge it's the total opposite!!! All there car's are sold at MSRP sticker price, no shady markup's or hidden charges. Frankie sat me down and although I had done my homework before hand by doing my vehicle's build on the company website he urged to redo everything from scratch so we can build it bottom up in front of each other so we stay on the same page. He tried his very best to set me up with a test drive within mins of me being inside the dealership. To me that was terrific A++++ because I have been to many dealerships where unless you don't set up a test drive minimum 2 weeks in advance you can totally forget to go for a test drive. Unfortunately all the automatic transmission Challenger fleets were being serviced which I didn't mind as I was 100% on buying the car test drive or not. Franklin has a very friendly and honest approach. He is a man of respect & integrity. We discussed the whole iconic legacy of the American Muscle generation down to the specifics on performance and technology the car has to offer.I was a bit nervous because most salesman don't know anything about the vehicles there selling, but it helped having someone who is equally if not more as enthusiastic and passionate about cars such as Frankie serve me. Salesmen sell cars because it's their job and they get paid to do it, Franklin Garcia sells dreams because his passion is his reward. This guy is full of life, excitement and energy. Frankie has a true burning desire and passion to do his work, no matter what time of day or night I called him he had the same smile and enthusiastic energy to answer all my questions. My family were all very tough negotiators, and Franklin talked to them like he had known us all for years. It didn't feel like Salesman to Client relationship, it was most definite a family to family relationship. I have seen my SCATPACK have markups upwards of $3,000-$5,000 from MSRP that's a lot of money folks!!!They even have the SRT HELLCAT for not a penny more then MSRP for crying out-loud. Franklin was very informative about the build of the car and he gave me all the details I needed for going the factory order route. I was told it takes up-to 6-8 weeks, Bayside Dodge delivered it in only 4!!! I was informed the very next day that I was approved for finance by the bank manager at Bayside Dodge. Since mine was a factory order, I had the option of tracking my build with my VIN #. Franklin called and told me within a week that my car had been assigned its specific VIN # and I could start the tracking. When we worked out the final numbers after options and packages Frankie was very helpful in trying to get me the best price and keep in mind since the Challenger is a high-end/high performance vehicle there is NO incentives and rebates that come with this the car on the 392 HEMI SCATPACK trim level and even then Frankie worked his magic and got me a superb deal. My car was delivered to Bayside Dodge on Feb.17, and I got the call from them that I can come pick it up the next day. Frankie called me and told me I could come in at 4pm. And I was also aware that Frankie was to leave at 4 but since he is such a tremendous, caring human-being he chose to stay back an extra 3 hours so I take proper delivery of my car and all my paperwork and transaction go as smoothly as possible. For any of us who have bought a brand new car, you know there is an INSANE amount of paperwork involved the day of delivery. For someone who had to tend to his young kids at home Franklin did not once show any expression on his face of being tired or not wanting to be there for me past 4 his scheduled time to leave. He explained everything A-Z in thorough detail may I add about lean holder, finance payments, APR etc...He was ecstatic to deliver me my car. Once the paperwork was done and I had my keys in hand Frankie took an additional hour out of his time to explain everything about the Uconnect infotainment system that comes with my Challenger. I'm telling this to everyone who reads this review Franklin Garcia won't let you drive off the lot without not only verbally telling you and talking to you about the smart systems but he physically gives you examples and demonstrations as to how EVERYTHING works. All staff members in every dept. of the dealership that I came into contact with at Bayside Dodge were nothing but pleasant, honest and helpful. At Bayside Dodge, you become part of a family that offers nothing but smiles and joy :-), if you can dream it Bayside Dodge can help it become a reality. Leo, the business manager was also a very kind and pleasant person to deal with. So if your like me and are on a quest to make your automotive dreams come true, come on down to Bayside Chrysler Jeep Dodge and let Franklin Garcia make your journey a pleasant one. More
The most nicest person you could meet Really nice, makes connections with the customer and is someone that you could have a laugh with while helps you out getting the car you need Really nice, makes connections with the customer and is someone that you could have a laugh with while helps you out getting the car you need More
great experience The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jee The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jeep Dodge. Thank You. More
Very Professional management team My 2005 Chrysler Pacifica was at the service center for quite some time. They were waiting for a part- the immobilizer. the car was not under warranty My 2005 Chrysler Pacifica was at the service center for quite some time. They were waiting for a part- the immobilizer. the car was not under warranty, so it was coming out of my pocket. My wife and I needed a car to get to work so we had no choice but to rent one. The car went in on a Friday and tech said part should be in and installed by Monday. Turned out that because the car has been discontinued, parts are hard to come by and sometimes are on back order. First they ordered the part and all we can do is wait for the manufacturer to ship it to them. Since the part was taking so long to get there - now about 5 days or so - the management team started to step in and working on another strategy. They actually called around to all the Chrysler dealers on the east coast to see if anyone else might have the part to try and get it sooner - VERY IMPRESSIVE- I must say. most places would have just said "oh well, not our fault". The part finally came and was installed. By then my car rental fees were over $600, not to mention the cost of the repairs. The best thing that happened to me was meeting the manager - Robert Kennedy. A day or so after my whole ordeal with payment and bills and returning car rentals and pick ups, I get a phone call, It was Robert. Most service centers home that they don't ever hear from any of their customers again because if they do, most likely its because something goes wrong, but not this place. Because of the whole back order of parts and hardship that me and my wife went through, Chrysler was willing to help us out with a partial payment back for at least some of the car rental fees. This was the greatest news ever, as we were now strapped for cash. This man was there for us every step of the way, and did everything he could in his power to be as helpful and curious as possible. That is the true meaning of being a manager and putting your customers first. A++ customer service and effort. More