Bayside Chrysler Jeep Dodge

Great Service and People Service department thorough and gave accurate updates with regards to how long the service was going to take. The staff was friendly and provided deta Service department thorough and gave accurate updates with regards to how long the service was going to take. The staff was friendly and provided detailed info on what was done with regards to software updates. More

Luis Guarin - is GREAT! Had a great experience with Luis. Came in with my Trucar price. He was efficient, helpful and nice! A great buying experience with him. I walked out Had a great experience with Luis. Came in with my Trucar price. He was efficient, helpful and nice! A great buying experience with him. I walked out smiling More

Drove in with an old truck and Drove out Brand new My sales Representative lance was a great help! He was attentive to my needs and I remained within my budget and still got what I wanted. My sales Representative lance was a great help! He was attentive to my needs and I remained within my budget and still got what I wanted. More

My experience It was a great experience.. The salesman was nice. They had the vehicle I wanted and worked with me to get it. It was kid friendly also . It was a great experience.. The salesman was nice. They had the vehicle I wanted and worked with me to get it. It was kid friendly also . More

My service advisor, Sheng was fantastic Sheng was so helpful and so knowledgeable and really helped me as much as possible. Really Awesome experience. Bayside Jeep has serviced my vehicle Sheng was so helpful and so knowledgeable and really helped me as much as possible. Really Awesome experience. Bayside Jeep has serviced my vehicle twice and it has always been really easy More

The same great service Bayside has set the bar high. I just expect the same great service. Everytime I am there repairs are done on time and properly. Scheduling is easy. Bayside has set the bar high. I just expect the same great service. Everytime I am there repairs are done on time and properly. Scheduling is easy. Pricing is more than reasonable. Staff is always friendly and resourceful. More

nocomplaints hete Every one I had the pleasure of interacting with has been cordial and acted in a professional manner. A am very satisfied with the service so far. Every one I had the pleasure of interacting with has been cordial and acted in a professional manner. A am very satisfied with the service so far. More

Second time that the wrong parts were ordered I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. Af I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. After waiting over an hour and a half, I was told that they were the wrong parts. This is the second time that I have had to return for an extra visit because the wrong parts were ordered. This is unacceptable. Jay in the service department couldn't have been nicer but one can't service a car with the wrong parts. I previously always purchased Hondas and it has been disappointing to have this problem two times out of the two times, I brought the car in for service. More

Best deal around This was the fourth and final dealership I went to and they were very accommodating, the salesmen Onur was very knowledgable and got me everything I w This was the fourth and final dealership I went to and they were very accommodating, the salesmen Onur was very knowledgable and got me everything I wanted and more More

Pleased to be working w/ Bob Kennedy to resolve the issue! 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the issue resolved and refunding the diagnosis fee. I look forward to updating you all. 3/2016: If I could rate my service experience a 0 I most certainly will. I first took my vehicle to them for a routine service & explained to Sergio that I had some sort of rattling noise which sounded like a pebble came in through the grill of the vehicle. Sergio mentioned if indeed it was a pebble they would be able to take care of it at no charge. I waited for 4 hours for my vehicle to only be told that I had to bring the vehicle in for further diagnosis at no charge and will be put into a loaner car because of the amount of time it would take to diagnosis the vehicle. I brought the car in a few days later as instructed. To my surprise because my car showed signs of body work to the passenger side door, Sergio said I would now have to reopen my insurance claim to have an adjuster view the vehicle. An adjuster viewed the vehicle a day later & to confirm what I said advised me that it sounded like a pebble but should the noise be attributed to the accident they would cover it. Of course now Sergio changed his story & after telling me the loaner car & diagnosis was a no charge, he said I would be charged for these services. Since when do you charge someone a diagnosis fee & not even diagnosis what the problem is. Sounds to me that they are looking to rip people off. On top of that, he tried to say the vehicle was involved in a front end collision when I explained to him it was a passenger side collision. He even went to the extent to tell me to go back to the body shop where I repaired the vehicle & act as if the noise was there right after the repairs. What a snake! I have referred people to this dealer who purchased vehicles but I no longer will. At least if you're going to make up things keep the facts straight! More