Bayside Chrysler Jeep Dodge
Bayside, NY
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 9,275 reviews
New Jeep My fourth time at this dealer I came in knowing exactly what I was looking for. Avi was excellent in helping me achieve that . I got the exact vehicle My fourth time at this dealer I came in knowing exactly what I was looking for. Avi was excellent in helping me achieve that . I got the exact vehicle and price I was looking for . I’ll be back again for sure More
Great service I love how as soon as I was entered the workers were very polite. Erik was new but still got everything done in great timing. Was very helpful in show I love how as soon as I was entered the workers were very polite. Erik was new but still got everything done in great timing. Was very helpful in showing me different options when it came to my finances. Tony was the guy who ran the finances and that’s usually the longest part! But Tony had me in and out ! They treat you like family ! I’m very happy with the service and MY CAR!! More
HORRIBLE EXPERIENCE WITH SERVICE DEPARTMENT The service department is filled with COMPLETELY RUDE and ARROGANT people. Even the manager ROBERT KENNEDY I spoke to was rude and disrespectful. Buy The service department is filled with COMPLETELY RUDE and ARROGANT people. Even the manager ROBERT KENNEDY I spoke to was rude and disrespectful. Buy a Jeep ELSEWHERE. DO NOT GO HERE. I'm contemplating ending my lease just to get away from these people. I pay extra money a month to not have to deal with the hassle of flat tires... The service department felt the need to tell me that a "plug" which is a temporary fix meant the car was fixed when IN FACT under state law it's not. I had to call a manager and he even said after being FIRM with him that they have to change the tire. So you're telling me the service department was going to let me drive with a temporary fix while the manager is telling me I need the tire completely changed...? Shady. BRIAN VINCENTE (pictured below) at the service desk basically told me that Jeeps policy is that the tire has to pop before they'll fix it... OH SO I HAVE TO BE IN DANGER FIRST ? OKAY JEEP. DO NOT DO BUSINESS WITH THEM. UPDATE: after going back and forth with Bayside Jeep Service they let us go without fixing or even looking at my tire stating that it was perfectly fine to drive with. I am now on the side of the road stranded with a completely flat tire waiting for a tow truck - which states it'll take 90 minutes for arrival. Also, my car doesn't come with a spare tire because they have "run flat" tires however my tire is SEVERE which is why it went from 40 psi to 0 within seconds. Here are photos to show you guys what Bayside Jeep Service Department (including service management) will allow for their so called "beloved customers" More
SERVICE DEPARTMENT is HORRENDOUS The SERVICE department is full of the worst kind of people. There is only a few who actually attempt to help you ( Jay and Scott) They are only ones The SERVICE department is full of the worst kind of people. There is only a few who actually attempt to help you ( Jay and Scott) They are only ones over my 4+ years of owning my Jeep who has genuinely tried to help me and others I know in their situation. The entire department needs to be cleaned out, minus the two I mentioned above. All they care about is money and they don’t care for the safety of their patrons who drive their vehicles. If you are a woman or do not know anything about cars they will try to rip you off and make you pay for services that should be covered under the insurance you purchased from the sales department. The front desk staff in service who answers the phone are rude and nasty- And leave you on hold for 15-30 minutes at a time . The manager is not so kind himself and seems like a a sleaze who tries to get one over everyone. He does not help at all and just supports the terrible service that goes on there. They have zero costumer service skills. I have heard employees curse at patrons and treat them poorly. If something is wrong with your vehicle they tell you it is what it is and this is what you have to pay and that’s the bottom line even if you have insurance. Honestly I would love to sell my Jeep and get far away from this crappy establishment. I love my Jeep but I would never ever give bayside Jeep my service again because of the awful employees who work there. Things need to turn around . I was even considering getting a new Jeep from there but after all the issues I have been having with service as well as the finance department I definitely will not be purchasing here and will search for another Jeep dealership. And I will be not be recommending this place to anyone ever again. I have referred many to them before even my sister and unfortunately everyone has had the same issues. And as far as the good reviews out there - like I said there are a handful of people who definitely try to help you as best as they could. Those are the people who deserve it. The reviews are all also so fake because they ask you to review the service when you’re getting something basic like an oil change and there is never really an issue there because it’s a basic seemless procedure. So of course you get the great reviews from those cases. BUT When there is something actually wrong with the car - they refuse to help or try to charge you an exponential amount of money to get it fixed in which at that point they don’t ever ask you to give them a review. they have done this to me numerous times in the past so I know it first hand . So basically if you’re a woman or someone who isn’t well versed in cars you’re screwed. Don’t come here it’s all a money making scam. More
Excelente excellent service the seller was very diligent just like Toni the meneof financial services. El vehicle was immaculate and cleane. But no gas in the excellent service the seller was very diligent just like Toni the meneof financial services. El vehicle was immaculate and cleane. But no gas in the car More
Car service I always have my car serviced by Dimitri. He is awesome, very timely and never wait long. Scott Levine was also very helpful and polite. I always have my car serviced by Dimitri. He is awesome, very timely and never wait long. Scott Levine was also very helpful and polite. More
so nice and kind people thank u for your help and we saticified our decision. few days we used the leased car and your breif explanation was helpful. thank u mr. Brycen!! thank u for your help and we saticified our decision. few days we used the leased car and your breif explanation was helpful. thank u mr. Brycen!! More
Good customer service but extremely long wait time. Great customer service, very helpful and answer all my questions and gave good details/explanations. Only problem was the wait time that exceeded to a Great customer service, very helpful and answer all my questions and gave good details/explanations. Only problem was the wait time that exceeded to about 8 hours. More
Excellent! Came in, was imidiately greeted and got the ball rolling. Everyone there is super nice and helpful. I would recommend this dealership to anyone who wa Came in, was imidiately greeted and got the ball rolling. Everyone there is super nice and helpful. I would recommend this dealership to anyone who wants a smooth process! More
Great dealership in queens great The best dealership in queens great people. Caring. They work with your budget they are fair unlike the other. Dealer in queens or the 5 boro The best dealership in queens great people. Caring. They work with your budget they are fair unlike the other. Dealer in queens or the 5 boro More