Bayside Chrysler Jeep Dodge

Awesome customer service. Friendly. Knowledgeable. Attentive. Explained the whole process. Understood what we wanted. All with a smile. :) Friendly. Knowledgeable. Attentive. Explained the whole process. Understood what we wanted. All with a smile. :) More

I had an overall good experience when purchasing a Jeep Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum care" plan which was added on my purchase. I initially contacted MOPAR directly and then the bank who helped with financing this vehicle. After going back and forth for about a month, I was instructed to reach out to Bayside dealership to cancel the plan. I called Bayside on Sept 6th at 1:12pm and Bobby from finance said his computer was booting up and he would send me the cancellation for via email (which I spelled out) as soon as his computer was running. I never got an email and called back at 3:05pm (I spke with receptionist to leave the message and provided a callback number) bbut never got a call back or the form to my email. I called again at 4:53pm and I was left waiting and then sent to voicemail, which I left with a message and callback number and never got a response. I called again on Sept 7th at 12:43pm, at that time Terrence answered and he said since Bobby already spoke with me, he should continue the cancellation process. Terrence asked me to call back in about 30mins as Bobby was not available. I called again at 2:13pm, 2:20pm and 2:29pm and I was never able to get in touch with Bobby. I also emailed Chanel Stevens (one of the managers at Bayside) who said he would get in touch with Bobby or help me with the MOPAR cancellation form (around 3pm), but Chanel never reached out to me even after I sent a follow up email on 9/11. At this time, I'm extremely frustrated with the lack of availability and possible transparency with these business practices. I hope nobody else goes through this nightmare which seems endless while I was just trying to cancel a MOPAR plan which should be a smooth process. More

Always busy, this time I got my car back on promised date and fixed all the issues. and fixed all the issues. More

He was professional, honest & fast. I highly recommend him & this dealership. Thank you for your excellent customer service. I highly recommend him & this dealership. Thank you for your excellent customer service. More

Willing to work with the customer. I was not in there to play games, the salesman knew I wasn’t playing around and met my needs I was not in there to play games, the salesman knew I wasn’t playing around and met my needs More

Emilio was extremely helpful and willing to work with the customer. He provided excellent service and his empathetic nature was commendable. This is the second car I have leased through this dealership and I customer. He provided excellent service and his empathetic nature was commendable. This is the second car I have leased through this dealership and I was met with outstanding customer service. I left extremely happy and with a new car! If you are ever head down to Bayside Chrysler Jeep Dodge definitely ask to speak with Emilio. More

Everyone was super nice Was in and out very fast. Highly recommended to bring in your car. Highly recommended to bring in your car. More

Excellent service and an outstanding customer service always provided by bayside dodge dealer. Extremely happy always provided by bayside dodge dealer. Extremely happy More

Always helpful, listen to concerns do there best to give the best quality support. Always do there best to keep your car in best running condition the best quality support. Always do there best to keep your car in best running condition More

I have leased several cars from this car dealership, and will continue to go back as they are always very professional and helpful. A special Thank you to Turgo who aimed to understand and meet all of my c will continue to go back as they are always very professional and helpful. A special Thank you to Turgo who aimed to understand and meet all of my car needs, which allowed for a great buying experience. More