Bayshore Ford

We purchased a used RV on Ford E450 chassis as is from a PA RV dealer except they put new tires on it and checked the brakes before delivery. This was in Feb 2023. Vehicle’s steering was bad. Took vehicle PA RV dealer except they put new tires on it and checked the brakes before delivery. This was in Feb 2023. Vehicle’s steering was bad. Took vehicle to Bayshore Ford Truck Center and asked them to fix it. Paid about $4000 for steering, suspension and alignment work in Feb 2023. Steering was better but vehicle still did not handle very well. At 2024 state inspection at RV dealer found front tires to be so badly worn (after just 1200 miles) that they needed replacing. Took it back to Bayshore Ford and asked them to replace the tires, do an alignment and explain why there was excessive tire wear. After nearly 3 weeks they eventually found the print out for the 2023 alignment and then told us “we don’t do tires”. They said the front brakes were causing the problems and quoted nearly $3000 to fix it. Instead we took the RV to a local (PA tire and service chain) shop. They replaced the front tires, checked the brakes which they said were fine, and did another alignment. They gave us their alignment machine printout and which they explained showed that the Bayshore Ford alignment was way off. They said the horrendous tire wear was due to the bad 2023 alignment and no way would bad brakes cause the type of severe wear that was clearly visible. We contacted Bayshore Ford management who argued on the phone that the brakes were still the problem and that their original 2023 alignment work was not the problem. They asked us to bring the RV in and they would show us the brake work that needed doing. We took a pass on that! We will never use a Ford dealer service center again to work on our E450 RV or our F150 truck. The RV now handles very well! More

This is my second purchase of a used Ford Escape from Bayshore. I had the first one for 11 years and i have faith in there honesty and excellent service. I love my 2 year old escape and once i figu from Bayshore. I had the first one for 11 years and i have faith in there honesty and excellent service. I love my 2 year old escape and once i figure out all the amenities i'm sure i'll be very happy and i do love the heated seats. More

Passed through area and had major service on F350 dually. Excellent communication by Will Brown, and timely completion of work. Very much appreciated the proactive updates. Overall, easy to give 5-star re Excellent communication by Will Brown, and timely completion of work. Very much appreciated the proactive updates. Overall, easy to give 5-star review. More

Deceptive,lies, salesman order trucks in your name. Call you and tell you that your truck will not be built. BUT Ford sends me updates. Saying truck is being built. You do not know what to believe w Call you and tell you that your truck will not be built. BUT Ford sends me updates. Saying truck is being built. You do not know what to believe when it comes to Bayshore. Shady practices More

Great place to do business and customer service is on point. Never had a problem with Quick Lane. point. Never had a problem with Quick Lane. More

I have been a Bayshore customer for over 25 years. I only deal with Bayshore because of the dedication of their salesman, Rob. The support staff and service falls far behind anything acceptable. I I only deal with Bayshore because of the dedication of their salesman, Rob. The support staff and service falls far behind anything acceptable. I have a 2019 Ford Ranger, the Temporary Tag expired and without any update or Registration. Upon visiting Bayshore the new Registration was found in the Clerks drawer and she noted that the Salesman wasn't in on the day it came in. (Nice System for handling Registrations) Additionally, the vehicle came with a Ford Pass System that hasn't worked right from the day I leased the vehicle. I purchased this vehicle at the end of the lease and am waiting for the my State Registration, the 60 day Temp tag expires today and Bayshore doesn't have the documents. This same thing happened when we bought our 2021 Bronco. A new T tag had to be issued. Someone needs to check on the processes and oversight of the back office personnel. More