Bayou Ford

At first the experience was wonderful, but it’s when I signed for vehicle is when the nightmare started. When I was test driving the vehicle and checking it out me & the salesman noticed a crack on the wi signed for vehicle is when the nightmare started. When I was test driving the vehicle and checking it out me & the salesman noticed a crack on the windshield. He said no problem we’ll get that replaced before you purchase it. Apparently he was making promises his boss didn’t like. The salesman gave me a paper saying that they’ll replace the windshield when I take delivery of the vehicle and made me sign off on it. Well after I signed for the vehicle the salesman said they can’t change the windshield till the deal is funded. So when the bank called me to do an interview and review my loan they asked if any repairs was owed to me, and I told them yes the dealership promised me a new windshield. Well the bank wasn’t funding the deal till it changed. So that’s when the salesman & finance manager was calling and texting me to LIE to the bank to tell them it was changed to get the deal funded which I didn’t think was honest. Also kept promising that the auto glass service they use can come to my vehicle wherever I’m at to get it replaced, well that was also a lie. The auto glass company told me they can’t travel to my house the further they can go is to the dealership. Yes the dealership did offer to get it done in my hometown, but wanted me to pay for it and they reimbursed me, but after all the runaround I was getting just to get it changed thru them I wasn’t taking that chance. It seems like they was just saying anything they can to get the deal done. More

Excellent customer service- thank you, good knowledge of the car’s specifications. Will definitely give a 10 rated review. the car’s specifications. Will definitely give a 10 rated review. More

I have been dealing with them for over 10 years. It is great to see a familiar face and be able to speak to the same person each time that I call. It is great to see a familiar face and be able to speak to the same person each time that I call. More

Nice people bought online good price very fast only problem was truck was not clean and still has hard water spots problem was truck was not clean and still has hard water spots More

@BayouFord…Thank you AGAIN for making it such an easy and convenient process!! I absolutely LOVE my new 2023 Limited 302A Expedition, and have gotten so many compliments already on my lift-kit and bigger ti convenient process!! I absolutely LOVE my new 2023 Limited 302A Expedition, and have gotten so many compliments already on my lift-kit and bigger tires that Alex suggested! Alex went over the top to ensure that my new Expedition was exactly what I wanted, and I’m so thankful for his help and the amazing team at Bayou Ford!! More

I worked with Gerald, he made the process easy which I appreciate. I will definitely buy from him again appreciate. I will definitely buy from him again More

Eddie was so professional and such a big help! Will be back to do business with him again! Will be back to do business with him again! More

Torino is the bomb! He made my experience as easy as can be. I was in and out in less than an hour and he made the process go as smoothly as possible. He made my experience as easy as can be. I was in and out in less than an hour and he made the process go as smoothly as possible. More

Bayou Ford was extremely helpful after my wreck! They were beyond patient and helped me every step of the way until I was able to secure a new vehicle. From start to finish, Alex at Bayou Ford mad They were beyond patient and helped me every step of the way until I was able to secure a new vehicle. From start to finish, Alex at Bayou Ford made the process easy, transparent, and hassle free! I would definitely recommend Bayou Automotive and will be a forever-customer! More

I had an awesome experience purchasing my wife vehicle with Ryan Stipe. The process was stress-free and a pleasant experience. Ryan was able to find me a 2022 Bronco Sport! He was efficient and very knowl with Ryan Stipe. The process was stress-free and a pleasant experience. Ryan was able to find me a 2022 Bronco Sport! He was efficient and very knowledgeable. I would definitely recommend Ryan and Bayou Ford to others looking for a vehicle. More