
Baxter Subaru
Omaha, NE
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CAME FOR A CAR, STAYED FOR THE DOGS! I had my very first dealership experience with Baxter Suburu this past week. I needed a car that was reliable and that could withstand the elements I had my very first dealership experience with Baxter Suburu this past week. I needed a car that was reliable and that could withstand the elements of Nebraska. My first and last stop was Baxter Suburu. A friend referred me to EJ at Baxter and within the same day, he had notified me of a used vehicle that matched what I was looking for. I went in to the dealership that same day to check out the car. From the moment I walked in, every single employee at Baxter made me feel so welcome. They offered me drinks, snacks, I even got to pet their dogs!! I had a specific budget and a list of desired features in mind. I had intended to shop around and I wasn't really planning on buying anything that day. I was very impressed with the vehicle, but EJ wanted to make sure that I was 100% happy before making any commitment. He was quickly able to find another vehicle that met all of my needs (and then some) without having to compromise on price or features. I was fully expecting to go into the dealership and have pushy salesmen who would try to make me spend way more than I was comfortable with. But EJ listened, took the time to help me, never let me feel rushed, and never tried to push anything on me or make me feel pressured to exceed my budget. We sat down and compared every option I had for financing, leasing, buying, and loan terms for multiple vehicles. He truly cared about helping us and making sure we were happy, and also seems very passionate about what he does. He really went above and beyond to make sure that all of my needs were met. The rest of the staff also made us feel equally comfortable and treated us very well. Tyler was very personable and was able to get us an amazing deal. Everyone made the process as quick and painless as possible. I had expected it would take a month or two to find the right vehicle for myself, but they made everything so easy for me. Baxter Suburu has EXCEPTIONAL customer service, and that cannot be understated!! I truly appreciate each and every one of them going above and beyond for us. I would highly recommend Suburu Baxter to anyone I know. They also have really cute dogs running around, so there's another reason to stop in.;) More
Best experience purchasing a new vehicle that I have had. E.J.and Baxter Subaru management are top notch! EJ was very knowledgeable, accommodating, as well as made me feel comfortable dealing with him. The E.J.and Baxter Subaru management are top notch! EJ was very knowledgeable, accommodating, as well as made me feel comfortable dealing with him. The entire purchase only took a short time and there was no pressure exerted. I got the Outback that I wanted and for a great price. Love Baxter Subaru and their new location. Appreciated the tour of the new facility and the follow up calls to make sure I was a satisfied customer! Love, Love Subaru!! More
Great ordering experience, poor sales team I went in looking to buy a 2019 Ascent from Baxter Subaru vice my local dealer on the recomendation of several other people that had a good experien I went in looking to buy a 2019 Ascent from Baxter Subaru vice my local dealer on the recomendation of several other people that had a good experience using them. Christian was very friendly and helped me order one and kept me up-to-date throughout the process. Once the car arrived however, I tried negotiating for the price only to be told by Scott, the sales manager, that since i pre-ordered that car that meant that I had agreed to pay MSRP. I never signed anything when i ordered it and was explicitly told that they wouldn't even talk price until the car had arrived and was to my satisfaction. I showed them multiple other prices quotes on Ascents from other dealers in surrounding states (these quotes were all 2-3k lower than what Baxter was offering me) but they refused to negotiate and ultimately soured my car buying experience with them. They told me they were trying to run a business and that someone else would pay MSRP for an Ascent. Definitely do your research before trying to negotiate price with them. More
Easiest car deal ever!! Baxter and our salesman Justin Hill made buying our outback super easy!! I was amazed at how quickly we were taking a test drive,making the deal,signi Baxter and our salesman Justin Hill made buying our outback super easy!! I was amazed at how quickly we were taking a test drive,making the deal,signing the papers and driving away! We love our new outback looking forward to returning to Baxter the next time we buy a new car!! More
Very positive experience. Merideth was great! Was in town visiting family over the weekend and decided to look at a new Subaru. I drove three cars and really learned a lot about Subaru. Meredeth Was in town visiting family over the weekend and decided to look at a new Subaru. I drove three cars and really learned a lot about Subaru. Meredeth was so professional and enthusiastic. If I buy a Subaru it will be from her! More
Choices We live in between Kansas City and Omaha so we have the choice between a number of dealerships. Very easy to deal with. Best Subaru dealer in Nebras We live in between Kansas City and Omaha so we have the choice between a number of dealerships. Very easy to deal with. Best Subaru dealer in Nebraska Missouri and Kansas. More
Best place to go to buy a car! This dealership is the place to go Justin Barney helped me and he is a well informed person. I felt so appreciated and was treated as if I was a famil This dealership is the place to go Justin Barney helped me and he is a well informed person. I felt so appreciated and was treated as if I was a family member. Everyone there made me feel welcomed and not under pressure! Totally would buy another car there! I love my Subaru Crosstrack! More
Best experience when buying a new car Love my new Subaru. Justin Barney was great to work with. Treated me with respect and totally listened to what I was looking for. I owned three Subaru Love my new Subaru. Justin Barney was great to work with. Treated me with respect and totally listened to what I was looking for. I owned three Subarues in the 90's and loved them and the service at then Stan Olson Subaru. So when it came time for a new car decided to try a Subaru again because of their reliability. Glad I did! More
First experience with Baxter & I'll buy there again Just bought a super clean used Lexus SUV from Sebastian Perez today. By far the easiest experience I've ever had at a dealership anywhere in the stat Just bought a super clean used Lexus SUV from Sebastian Perez today. By far the easiest experience I've ever had at a dealership anywhere in the state. He was helpful, friendly, answered my questions with straight talk and no pressure, and let me take the car to my mechanic for a pre purchase inspection. Everything was just as Sebastian said it would be! Not only that, but it was possibly the fastest time from F&I to delivery that I've ever had too. I'll be going back there to see Sebastian for my next vehicle too! More
Volkswagen Jetta Bought a 2017 Volkswagen from salesman, Don Todalen, everything was negotiated over the internet. I reside in Kansas City and Don made it worth my Bought a 2017 Volkswagen from salesman, Don Todalen, everything was negotiated over the internet. I reside in Kansas City and Don made it worth my while to drive to Omaha for the purchase. The KC and Lawrence area dealers couldn't offer the same deal. Don was easy and professional to work with. More