Baxter Subaru
Omaha, NE
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1 star because zero is not available. I think you would have better luck with a back alley mechanic! I came to get my gas tank replaced and was told it was 800 for the part than all toget I think you would have better luck with a back alley mechanic! I came to get my gas tank replaced and was told it was 800 for the part than all together it be around 2k. Which I had no problem paying because it’s a Subaru service. Upon dropping it off the service member was rude I’m like no Good morning just what you here for. I ignored it because I wanted good work. I received status update saying the tech didn’t want to take apart the gas tank to verify so I’m like it’s not diagnose which the response was change the gas tank then the tech would continue the diagnose which is why I came in. Not only did they charge me for nothing at least do the multiple point inspection. Literally a waste of time and money. Upon picking up my car another rude employee I had to snap. Horrible experience please drive to another state you will see top tier service. More
Kevin Chavis was professional, efficient, and friendly. I took two test drives and they let me take the car out with no pressure. Thank you! I took two test drives and they let me take the car out with no pressure. Thank you! More
Had a great experience at this location & love the no hassle no hidden fees. Brian was great to work with. He made it very easy & painless. Love the new car & how much they go out of their way to make me hassle no hidden fees. Brian was great to work with. He made it very easy & painless. Love the new car & how much they go out of their way to make me & my family feel welcomed. I’m pretty loyal & I’m sure I’ll be back for further purchases. More
I just purchased a new outback from Baxter Subaru and customer service was top notch. Brian Smith is the best salesman. He’s helped me with lease and now new car purchase and our daughter when she needed customer service was top notch. Brian Smith is the best salesman. He’s helped me with lease and now new car purchase and our daughter when she needed a car urgently. Always there to help, answers questions all the time and makes sure our needs are met. Fabulous experience! More
I always receive friendly service. I like how they keep you updated on the work that is being done. They are very prompt and all work is done in a very timely manner. I like how they keep you updated on the work that is being done. They are very prompt and all work is done in a very timely manner. More
We wanted to take advantage of financing, Lorenzo was great! We were able to step into our new 2026 Ascent with all of our questions answered! great! We were able to step into our new 2026 Ascent with all of our questions answered! More
Angela was great! Very knowledgeable and patient. There were problems with their new systems but she got us through it. Very knowledgeable and patient. There were problems with their new systems but she got us through it. More









