Battleground Kia

15000 mile service Very efficient and courteous service . Completed in less time than expected. The waiting room was clean and comfortable and provided coffee and a Very efficient and courteous service . Completed in less time than expected. The waiting room was clean and comfortable and provided coffee and a limited supply of snacks. More

Friendly and professional The team was very friendly and professional even upon arrival. They answered all my questions and I my car was ready in a shorter time than anticipat The team was very friendly and professional even upon arrival. They answered all my questions and I my car was ready in a shorter time than anticipated and received a complimentary wash. Thank you Battleground Kia!! More

Very great customer service Great place for service. They are fast and friendly. I like the free wifi also . The added bonus is they vacumn the car for me too Great place for service. They are fast and friendly. I like the free wifi also . The added bonus is they vacumn the car for me too More

DISHONEST SALES MANAGER Was treated very poorly tonight at Battleground KIA . I really thought that the stereo type of HOW women were treated at dealerships was not just hea Was treated very poorly tonight at Battleground KIA . I really thought that the stereo type of HOW women were treated at dealerships was not just hear SAY but experienced it tonight. The SALES MANAGER PATRICK tried to get more that the asking price of a used car by lowballing my trade after I saw for myself on the screen then telling me one PRICE letting me DRIVE the car and them doubling he PRICE when I got back, very bad business More

Vermont was an excellent sales person.. Vermont was an awesome salesman.He made sure I got what I wanted.Iam a happy camper with my Kia Sportage.Thank you Vermont.Carol and Robert Webster. Vermont was an awesome salesman.He made sure I got what I wanted.Iam a happy camper with my Kia Sportage.Thank you Vermont.Carol and Robert Webster. More

EXCELLENT CUSTOMER SERVICE I had my oil changed again at Battleground Kia today. Service as always was SUPERB. I even have my own personal service advisor Mark. Mark is wonderfu I had my oil changed again at Battleground Kia today. Service as always was SUPERB. I even have my own personal service advisor Mark. Mark is wonderful. Gives me tips and advice on service which is much appreciated. THEY make me feel like family each time I take my Kia in for scheduled service. VERY IMPRESSED. They know me by name. Unusual and very rare. Great dealership for service and sales. GREAT PEOPLE...... More

The sales general manager is the most unprofessional manage Glen at kia dealership is the most unprofessional man I have ever dealt with!! Bought a 39,000 car broke down a week later said they fixed the problem Glen at kia dealership is the most unprofessional man I have ever dealt with!! Bought a 39,000 car broke down a week later said they fixed the problem drove it down to Florida where it broke down again!!! Went into the Infiniti dealership where a ton of recalls were fixed! The SERVICE MANAGER told us to get it fixed and we would be reimbursed! 3 weeks later GLEN says he will not reimburse us and it's the sales associates problem! What!! The sales associate Vernont has been nothing but professional and helpful! My next step is contacting the BBB about Glen and this dealership! Then I'm getting a lawyer! This dealership does 15,000,000 a xxxx year to not be able to be reimbursed!!!! More

Thanks Battleground Kia!! Thanks to the Battleground Kia team for making my car buying experience an excellent one! Especially Jeremy Langhoff, he was very pleasant and patient Thanks to the Battleground Kia team for making my car buying experience an excellent one! Especially Jeremy Langhoff, he was very pleasant and patient. He took the time to listen to my concerns and answered any questions that I had. Definitely a wonderful experience. Thank you! I love my new car! More

Rattle repair Wouldn't take a paper bag to this place. Had a 2015 Optima in the service department 5 times for a rattle at the top corner of th windshield. Service Wouldn't take a paper bag to this place. Had a 2015 Optima in the service department 5 times for a rattle at the top corner of th windshield. Service department did their best to locate it. When they couldn't find where it was coming from, they said they would need their district service manager to check it out. He only comes to the shop 1 x per month. Let me tell you this man is a real xxxxx. He gets in my car and was told where the rattle was coming from and he tried his best to say that it was not coming from where I and the service manager told him it was. Then hwe get back to the dealership and he looks at me and says that it is plastic parts rubbing together and if they try to find the rattle it mat create more problems. The rattle was reported at the first oil change. Then he looks at me and says do you understand. I am not stupid you xxxxx but I am not living with a rattle every time you hit a bump. This is the third Kia we have owned and none of th others have done this. Then he tells me that if I went and got in any of the new ones on the lot I would hear them do the same thing. REALLY? Long story short he was not going to authorize a fix for my car. Well guess what STUPID, you just lost a loyal customer and I will be sure to tell my family and any other person I see that you are an Idiot. By the way, don't worry about the rattle, I traded it for a Nissan Altima. So long Kia. Your district service manager just lost you two customers and many more. Oh yeah, my car only had nine thousand miles on it. More

Thank you, Battleground Kia Service advisor Tony Yountz and technician Andrew Cummings went above and beyond for me and my son, and I want to offer them--and Battleground Kia's s Service advisor Tony Yountz and technician Andrew Cummings went above and beyond for me and my son, and I want to offer them--and Battleground Kia's service department in general--my deepest thanks and highest recommendation. My 2010 Kia Soul developed an odd problem late Friday afternoon, and I took my car in, fearing nothing could be done so late on Friday. I had plans to take my son to Myrtle Beach on Sunday and was afraid I'd have to tell him we wouldn't be able to go. Mr. Yountz and Mr. Cummings, upon learning the situation, managed to work me in and fix my car's faulty crankshaft sensor on short notice, allowing my son and me to get to the beach. I want to add that, while we were in the service waiting area, I overheard Mr. Yountz go above and beyond for other customers who were having unexpected issues. Thank you, thank you, Battleground Kia. I will go to you first when I need service. More