Battleground Kia

I was quoted $530 to replace the cabin air filter and remove an acorn that was causing a noise whenever I turned on the AC. There was nothing else wrong with the AC system besides the acorn stuck in the remove an acorn that was causing a noise whenever I turned on the AC. There was nothing else wrong with the AC system besides the acorn stuck in the blower motor. I felt the price was extremely unreasonable, especially considering the issue was so minor. I ended up taking my car to another mechanic, who replaced the cabin air filter and removed the acorn for only $100. More

This was the best experience I have ever had at a car dealership. So good I got two vehicles dealership. So good I got two vehicles More

Dealership is very high tech, taking incoming photos of vehicle. Came in for Oil change, tire rotation, miscellaneous maintenance inspection of overall vehicle. Purchased cabin air filter. Overall Mr. vehicle. Came in for Oil change, tire rotation, miscellaneous maintenance inspection of overall vehicle. Purchased cabin air filter. Overall Mr. M. Cates excellent service. More

I have been twice for routine service and/or recalls and both times they have been exceptional. Nice folks. Nice waiting area. Nice coffee machine. Nice bathrooms. both times they have been exceptional. Nice folks. Nice waiting area. Nice coffee machine. Nice bathrooms. More

I came in without an appointment and they were able to get me in and out quickly get me in and out quickly More

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The sales experience was very calm with no high pressure sale tactics. Gabrielle was very knowledgeable and returned calls when she said she would. sale tactics. Gabrielle was very knowledgeable and returned calls when she said she would. More

Great buying experience salesperson was knowledgeable and very patient. I highly recommend them to anyone looking for a Kia very patient. I highly recommend them to anyone looking for a Kia More

I was traveling to Greensboro Wednesday night and I started losing acceleration. At that time my engine light started flashing. I pulled over because my car would not exceed 60 miles on I-40. I had to started losing acceleration. At that time my engine light started flashing. I pulled over because my car would not exceed 60 miles on I-40. I had to wait for a tow truck because my car was sputtering. My car was taken to Kia Battleground and I shared what was wrong with my car. The following day I came to ask if I could have a rental because I was coming from out of town Chelsea explained that she had to wait to hear back from Kia regarding my Warranty for the rod bearing in the engine as she could not give me a rental until everything was cleared with the Warranty. One hour later, she calls and saying that my check engine light was not on and there was nothing they could do about my car and that I needed to pick up my car. I came the next day to picked up my car. An 45-1 hour later, the check engine light came on outside of Raleigh. I was losing acceleration and I was stuck on the side of the road and had to have my car towed to the Kia dealership in Durham. The customer service at Kia Battleground was not great. If my car was towed due to the engine light flashing, I feel the mechanics should have driven my car around to determine if the engine light would come back on. Kia of Battleground was not helpful to someone traveling from out of town with no means of transportation. More

Awesome job by the service team! I was in and out in a reasonable amount of time, and my appointment was made last minute. The customer service was excellent from start to finish. To I was in and out in a reasonable amount of time, and my appointment was made last minute. The customer service was excellent from start to finish. To top it all off, they were handing out flowers to all the ladies who came in because it was Mother’s Day weekend. Such a thoughtful touch! More