Battleground Kia

The sales staff and finance personnel were friendly, knowledgeable, helpful, and courteous. The dealership offers quality support after acar purchase too. knowledgeable, helpful, and courteous. The dealership offers quality support after acar purchase too. More

My service advisor was super informative and friendly. They vacuumed my car out after service which was nice They vacuumed my car out after service which was nice More

Everything went smoothly when I went in for an oil change and tire rotation. Employees were nice and the job was completed quickly. My only negative with the dealership is that they are so busy, all the tim and tire rotation. Employees were nice and the job was completed quickly. My only negative with the dealership is that they are so busy, all the time (a good thing ) but the size of property is very small, not an easy place to turn around or meet other cars. More

Customer rep was polite, patient and thorough. He made sure he understood my reasons for bringing my car to him and explained how long the service would take. He made sure he understood my reasons for bringing my car to him and explained how long the service would take. More

Great customer service informed me of any other trouble or service that I may need in the future or service that I may need in the future More

Everything was great. Service was excellent. I will let others know what a great job Kia does helping with your car needs. Service was excellent. I will let others know what a great job Kia does helping with your car needs. More

Dwon was great to work with! He was very eager to help and willing to go the extra mile! He ensured we had everything we needed and was very patient with the fact we had a toddle He was very eager to help and willing to go the extra mile! He ensured we had everything we needed and was very patient with the fact we had a toddler and baby with us! I had initially spoke with the internet salesman (Charles) a day prior to coming down. He informed me he had worked a deal out with the GSM and I would receive the full $5,000 in discounts as well as "there would be no problem paying my current loan off." I drove 2 hours to get there and Brent the GSM, did not honor anything I was told over the phone. However, he did try to put me in an alternate car to get me closer to my desired payment. He also came back with multiple offers trying to get my desired payment as close as possible on the car I initially came down for. Lastly, the finance man (Dwight) became extremely rude when we decided not to add the GAP coverage through the dealership and was going to do it through our own insurance. He became very unprofessional once we declined. More

They get me in and get me going pretty fast. I appreciate the updates and the flexibility the provide in scheduling and taking care of my vehicle. I appreciate the updates and the flexibility the provide in scheduling and taking care of my vehicle. More

My service rep, Tony Yountz, is thorough, articulate and he keeps me informed about the progress on my visits. I have received excellent service from Battleground Kia. he keeps me informed about the progress on my visits. I have received excellent service from Battleground Kia. More

Excellent service department! Tony Yountz is always detailed with what service entails and explains what will be needed the next time. He has been our service advisor for over a Tony Yountz is always detailed with what service entails and explains what will be needed the next time. He has been our service advisor for over a decade. He is kind and remembers small moments shared over the years. Makes the car service a very pleasant experience. More