Bates Nissan

Excellent service; professional and friendly staff. Work was completed on time. Use of technology to send vehicles to keep up to date. Work was completed on time. Use of technology to send vehicles to keep up to date. More

Overall I had a great Exp. Great customer service and they get to the point as well. Great customer service and they get to the point as well. More

They were so awesome they helped me in more ways that I could ever imagine thank you Bates Nissan I'm going to get my truck from y'all next could ever imagine thank you Bates Nissan I'm going to get my truck from y'all next More

Bates staff are amazing. Marshall Egson did and excellent job from the time I arrived until my car maintenance was completed and the Technician Kyler Kinney also did an excel Marshall Egson did and excellent job from the time I arrived until my car maintenance was completed and the Technician Kyler Kinney also did an excellent job. I like the way Kyler explained in a video exactly what was done to my car. Great idea! More

They were friendly from beginning to end. The service was fairly quick but the time was not an issue either way. The pricing was budget friendly compared to other locations in the area but I The service was fairly quick but the time was not an issue either way. The pricing was budget friendly compared to other locations in the area but I had more confidence with Bates for my newest edition. More

Thank you Bates Nissan for your great service. Very friendly staff that's always ready to help. Very friendly staff that's always ready to help. More

Very good service, employees very helpful, didn’t have to wait very long, always use the Nissan dealership. wait very long, always use the Nissan dealership. More

Service, Manager listened, and took care of my complaint in a professional customer base manner in a professional customer base manner More

I have used dealer service since the car was new. Quality and efficiency with trained technicians. To me, it's worth it. Quality and efficiency with trained technicians. To me, it's worth it. More

I have a battery I wanted to replace covered under the warranty. I asked if I could bring in the battery separately since the car would not start. I was told I had to bring the car in. The battery was te warranty. I asked if I could bring in the battery separately since the car would not start. I was told I had to bring the car in. The battery was tested and failed. I was told I would get half off on the new battery and have a $32 dollar charge for the install. I did not ask them to install it so there should not have been an assumption or a charge. No man should have to pay another man for a job he can do himself. This could have easily been avoided if I could have brought the dead battery and given a new battery. I know it is only $32 dollars, but it is the principle of the matter. I have reached out to Big Nissan and filed a complaint. More