Basney Honda - Service Center

Service was very good. Was in and out in reasonable time. Given an estimated cost upfront which was appreciated. Everyone was friendly. Was in and out in reasonable time. Given an estimated cost upfront which was appreciated. Everyone was friendly. More

Austin was professional and friendly to a first-time customer. Much appreciated! Waiting room was clean and spacious . customer. Much appreciated! Waiting room was clean and spacious . More

Slow to complete oil change but got done properly. Great waiting room space to work Great waiting room space to work More

Everyone was nice and pleasant. The young man who received my car and reviewed my paperwork was polite and respectful. This young man even cleaned the frost off my windows which had The young man who received my car and reviewed my paperwork was polite and respectful. This young man even cleaned the frost off my windows which had accumulated on the inside!! More

I was told I could pick it up before 8. I showed up at 7:15 and everything was closed. I live 30 minutes away and it was below 0. I was very upset I showed up at 7:15 and everything was closed. I live 30 minutes away and it was below 0. I was very upset More

Prompt service. Waiting area is nice. I'll definitely return when additional service is needed. Waiting area is nice. I'll definitely return when additional service is needed. More

Efficient and Professional. Waiting lounge was comfortable for customers. Turn around time was to a minimum. Waiting lounge was comfortable for customers. Turn around time was to a minimum. More

I took in a 2009 Accord for a new key and fob after having lost the original. I towed the car in after hours and called the next morning to explain, and the gentleman I spoke to was extremely reasonabl having lost the original. I towed the car in after hours and called the next morning to explain, and the gentleman I spoke to was extremely reasonable about it. I had no expectation of the key being acquired/made quickly as it's an ancient fob design, however it was done by that afternoon. Pick up was extremely efficient and the key was reasonably priced. Contrary to most dealership experiences, there was no attempt to get me to commit to other (admittedly necessary) work on my car. To me that's extremely respectful and this was legitimately the most pleasant experience I've ever had at any dealership. Thank you for your time and your work More

Enjoy the good service provided. This is my second Honda purchased at Basney and I appreciate good service. This is my second Honda purchased at Basney and I appreciate good service. More

Excellent service and staff! ! Thank you for the support on the recalls we needed done. They were done in a timely manner. ! Thank you for the support on the recalls we needed done. They were done in a timely manner. More