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Basney Honda
Mishawaka, IN
2,705 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,705 reviews
June 15, 2024
the customer service lady who helped me was very helpful and friendly. she was excellent and friendly. she was excellent More
by faustinsem2002
Verified CustomerEmployees Worked With
June 14, 2024
Very polite and upfront on the timeframe of the repair. The Uber driver he called was fast and courteous. The Uber driver he called was fast and courteous. More
by Chrissy1863
Employees Worked With
June 12, 2024
Austin is amazing! He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8a He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8am, the car was left on the lot outside and not evaluated or worked on for 36 hours (ie, the next afternoon). This was extremely disappointing as an appointment would suggest that one's car maintenance would occur in a timely manner. More
by anonymous
Employees Worked With
June 11, 2024
Prompt service! Very friendly! Shop very clean! Car was washed. Nice handshake thanking me for my business! Very friendly! Shop very clean! Car was washed. Nice handshake thanking me for my business! More
by rjtcz
June 10, 2024
Curt did a great job of taking care of my needs. I am pleased with the professionalism. This was a very positive experience for me. Thank you! I am pleased with the professionalism. This was a very positive experience for me. Thank you! More
by marciap2006
Employees Worked With
June 07, 2024
Seamless experience between Basney, Westfield Insurance, and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. More
by DLINDLEY1
Employees Worked With
Matt (?) in collision was friendly and knowledgeable.
June 06, 2024
This was my best car purchasing experience by far. Scott worked hard to get me the information I needed to chose between a few options. I was in a time crunch, and Scott made sure the whole process mo Scott worked hard to get me the information I needed to chose between a few options. I was in a time crunch, and Scott made sure the whole process moved quickly. Price, Selection, and service was outstanding at Basney and I'd recommend working with Scott Allen to all my friends and family! More
by joel.bowers
June 05, 2024
Salesman Matt Podlum was great! Very helpful and easy to talk to . He approached us at just the right time and we didn’t feel like he was pressuring us to buy a particular car. Very helpful and easy to talk to . He approached us at just the right time and we didn’t feel like he was pressuring us to buy a particular car. More
by mbcorm
Employees Worked With
June 04, 2024
Awesome people to work with from the moment I walked into the door. I already had financing done thru my bank before arriving,they mentioned they could get me a better interest rate thru honda and they did s the door. I already had financing done thru my bank before arriving,they mentioned they could get me a better interest rate thru honda and they did saving me money. More
by siddsmith89
June 02, 2024
They make it as easy as possible. No high stress buying pressure and a complete walk around about the features. Highly recommend this dealership. Worth the trip. No high stress buying pressure and a complete walk around about the features. Highly recommend this dealership. Worth the trip. More
by nathanielmjones
