Back

Basney Honda

Mishawaka, IN

4.5
2,705 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Contact Dealership

3820 Grape Rd

Mishawaka, IN

46545

Directions

By Type

Showing 2,705 reviews

September 06, 2024

Very helpful but took longer than told in the beginning. Good communication at first, then that stopped and I had to keep calling about my car. More

by Annddolgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I got a call after the install of my side mirror that the part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit More

by Asanfordiii@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Scott went over everything when we picked up our Pilot and was helpful throughout the process. More

by tracy30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Great service! I let them know what I was looking for and they let me know as soon as it was available on the lot. More

by jnloudin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I was pleased with everyone that l dealt with. Matt was good and informative, l still née to know how to use the phone in the car, l can answer it , but not call out.Matt is always busy and when l More

by gogi.battista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Podlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Friendly and efficient service. I would recommend them for Honda service needs. They communicated well for my recall More

by joyzelmanovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Wish they would have heard what I heard at the first stop sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. More

by fribergjennifer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Helpful with details on the car we chose. Nathan was very straight forward with everything and made getting a certified preowned honda a great experience! More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here More

by hickvillage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gagyi
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I have been a customer here for 25 years and have always been very wecomed More

by hickvillage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gagyi
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...