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Basney Honda
Mishawaka, IN
2,704 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,704 reviews
October 24, 2024
Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More
by soxwinsoxwin
Verified CustomerEmployees Worked With
October 23, 2024
Fast courteous service. Easy to work with. Love my car. I didn't even need an appointment. Easy to work with. Love my car. I didn't even need an appointment. More
by LYNNFITZ
October 19, 2024
Friendly staff, reasonable service charge, ease of taking it in and leaving it if you didn’t want to wait. They printed out a list of what they checked and shared that with us. Took the car through the carwa it in and leaving it if you didn’t want to wait. They printed out a list of what they checked and shared that with us. Took the car through the carwash. More
by mckaydannie44
Employees Worked With
October 16, 2024
Basney Honda addressed my issue and patiently worked through the process. I appreciated their persistence with a challenging situation through the process. I appreciated their persistence with a challenging situation More
by twalsh
Employees Worked With
October 11, 2024
Enjoyed working with Bob on the purchase of our Honda CRC. Bob was very helpful and easy to work with. CRC. Bob was very helpful and easy to work with. More
by wtlehmann
October 07, 2024
Dealership sold me a 2011 Honda CR-V and this car already needs a new transmission. 😢 Now I owe $9000 on a car that needs $3000 worth of work to it! It is literally crippling me and my family. needs a new transmission. 😢 Now I owe $9000 on a car that needs $3000 worth of work to it! It is literally crippling me and my family. More
by rdharty97
October 03, 2024
Staff was friendly, knowledgeable and very Helpful at every step of the purchase process. I will certainly advise my friends to use Basney for their next car purchase! every step of the purchase process. I will certainly advise my friends to use Basney for their next car purchase! More
by davidroos
October 02, 2024
Waited while vehicle was serviced. Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional manner. Have to admit, it's the first time changing the brake fluid was part of the recommended service. More
by skipper294
Employees Worked With
September 29, 2024
I have been disappointed at every step with this dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not b dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not been fixed. They overcharged for a tune up and sold me a car with a bunch of other people’s personal information on it. Also, they gave me a ridiculous quote for changing out the damaged windshield. Can’t see doing business with them or Honda again. More
by john.borkowski
Employees Worked With
Other Employees :
The sales person and sales manager were dishonest.
September 28, 2024
The staff is very customer oriented and they do a very good job of listening to what the customer needs. good job of listening to what the customer needs. More
by ckporter40
