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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
October 22, 2023
The service personnel is always ready to go, fast service and professional work and always keep the car neat and professional work and always keep the car neat More
by fats2004gh
Verified CustomerEmployees Worked With
October 21, 2023
Everyone was professional, helpful, and efficient. However, I know the policy changed. It would be helpful to be able to negotiate deals. However, I know the policy changed. It would be helpful to be able to negotiate deals. More
by patrickglo52
October 20, 2023
I appreciate the service I receive at Basney. Currently I own the third vehicle I purchased there since 2018. The professionalism and punctuality that’s displayed every time I go is second to non Currently I own the third vehicle I purchased there since 2018. The professionalism and punctuality that’s displayed every time I go is second to none. More
by a_mac516
Employees Worked With
Don Perkins III
October 16, 2023
I could not believe the bill of $369. 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t 82 I received for what I thought was going to be a routine oil change and brake fluid change. I regret that I was talked into a tire rotation I didn’t need (I had one barely a month ago). But that was only a fraction of the bill. I was charged twice the labor for two filters being changed? That’s incredible. I was never warned or updated about the costs incurred for the work being performed. It would have been nice to know what I was to expect before I was stuck with a bill of $369.82. I will never go there for routine maintenance again. More
by tfuller20
Employees Worked With
October 14, 2023
Very fast and efficient process. Thanks for the great service! Knowledgeable service providers and I trust them completely. Thanks for the great service! Knowledgeable service providers and I trust them completely. More
by IRISHFAN0925
October 11, 2023
Austin was excellent as usual, he pays attention to detail and has a great attitude and is always polite. We have become kinda friends during the past years as he cares not just for the business side b detail and has a great attitude and is always polite. We have become kinda friends during the past years as he cares not just for the business side but also cares for people More
by Carpizzyezzy
Employees Worked With
Other Employees :
Don Perkins III, Brian Lynn
October 11, 2023
They truly listened to me and kept working to take care of the issue I told them I was having with my CRV. of the issue I told them I was having with my CRV. More
by Cathy
Employees Worked With
October 09, 2023
The experience was excellent appreciated the pleasant communication with and will continue my FIT service with Basney communication with and will continue my FIT service with Basney More
by Tim
Employees Worked With
October 05, 2023
Courteous and answered our questions also had another minor but annoying problem that Brian fixed for us.thank you so much you went above and beyond in this day of get them in and out.please consider t minor but annoying problem that Brian fixed for us.thank you so much you went above and beyond in this day of get them in and out.please consider them if you need your car serviced. More
by Kathie
October 04, 2023
They always take care of my CRV and go the extra mile to get me in ASAP. My last work was warranty on a battery and I didn't have time to make an appointment. They had me drop the car off when they opened t get me in ASAP. My last work was warranty on a battery and I didn't have time to make an appointment. They had me drop the car off when they opened the next day with the promise they'd work it in. I figured it would be late afternoon before I got a call, which I was OK with. They called me at 11 a.m. and it was done. Can't complain about that. More
by HARLEYRIDER521
Employees Worked With
