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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
November 16, 2023
Disappointed they kept my car three days because it didn't start Next time I'll need a loaner car didn't start Next time I'll need a loaner car More
by Bobfailing5
Verified Customer
November 13, 2023
Not thorough unless pushed to be more so. Gave me the impression of a “parts changer” shop, rather than a knowledgeable group of mechanics. Pricing estimate was outrageously high with no expl Gave me the impression of a “parts changer” shop, rather than a knowledgeable group of mechanics. Pricing estimate was outrageously high with no explanation, too. More
by chipbasney
Employees Worked With
Not listed
November 09, 2023
Excellent professional service everytime. Friendly staff. I wouldn't go anywhere else with our Honda. Friendly staff. I wouldn't go anywhere else with our Honda. More
by Dfrederick1
Employees Worked With
Other Employees :
Jay and Chip Basney and Speedrow. Matt Bayes and Nate Frederick in parts are top notch also
November 09, 2023
Service was very good and staff was quite helpful. Carwash was an added plus and helpful in my clean car maintenance. Carwash was an added plus and helpful in my clean car maintenance. More
by crbsbin@aol.com
Employees Worked With
Other Employees :
Don Perkins III, Brian Lynn
November 08, 2023
Matt Podlin did an amazing job! Very knowledgeable always worked with my schedule, seems to be a super employee! Highly recommend working with Matt Very knowledgeable always worked with my schedule, seems to be a super employee! Highly recommend working with Matt More
by camby22
November 02, 2023
Handled everything professionally throughout the entire process. Financials were presented in a simple and understandable fashion. process. Financials were presented in a simple and understandable fashion. More
by THEMTHARTS
October 25, 2023
The Service Department at Basney Honda is exceptional. During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. H During my last visit, Brian determined that my push button starter was causing my engine starting problems, instead of the alternator as I thought. He advised it was under warranty, and that he had the replacement part in stock. It was quickly installed and I was on my way. I have always been very satisfied with all aspects of Basney Honda, from the service advisors to the mechanics, from the parts department to the customer service desk. More
by rmcozzie
