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Basney Honda
Mishawaka, IN
2,704 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,704 reviews
November 12, 2024
I dropped off a tire and rim for repair due to a hole in the sidewall. I was disappointed that when I went to pick up the tire there wasn’t any service technicians there to put the tire back on my vehicle. the sidewall. I was disappointed that when I went to pick up the tire there wasn’t any service technicians there to put the tire back on my vehicle. additionally, the rim and tire both had grease all over them. More
by jkcollins01
Verified CustomerEmployees Worked With
Don’t know who did the repair
November 11, 2024
I always enjoy great service at Basney Honda. I appreciate the attention to detail and the friendly way the technicians explain the work that is being done. Thank you! I appreciate the attention to detail and the friendly way the technicians explain the work that is being done. Thank you! More
by kromkowski
Employees Worked With
November 09, 2024
Front to back, every employee was spot on. Easiest purchase I have ever made. Well done. Easiest purchase I have ever made. Well done. More
by B. Cline
November 02, 2024
kindness, professionalism, very attentive, patient with all my questions and knowledgeable, loved Leslie always in touch!! all my questions and knowledgeable, loved Leslie always in touch!! More
by miriamroth
October 31, 2024
Poor communication with me, I had to keep calling him. Like all dealers, they tried to sell me $1500 more than the vehicle needed. He did not know how to use the software and the quote doubled, and I ha Like all dealers, they tried to sell me $1500 more than the vehicle needed. He did not know how to use the software and the quote doubled, and I had to call him and point out the error. He offered no ongoing preventive steps to avoid the problem in the future. More
by golfbradx
Employees Worked With
October 31, 2024
I was not happy or satisfied with what they did and how much they charge me. much they charge me. More
by Micheal rodriguez
Employees Worked With
October 31, 2024
They provide reat service and are easy to work with from repairs to new car purchases repairs to new car purchases More
by TEMPLE722
October 25, 2024
I’ve been coming to Basney Honda for many years because of the great service. of the great service. More
by CFRASCELLA1
Employees Worked With
October 25, 2024
Bob made the purchase very easy and did all he could do to make everything go smoothly to make everything go smoothly More
by danielreasor
October 24, 2024
Overall great experience, very happy with the process and communication. Especially appreciate the text notifications for work needing done. communication. Especially appreciate the text notifications for work needing done. More
by molly1696
