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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
April 17, 2025
He waited on me right away. Asked what I needed, took me to the break room and looked me up when my vehicle was done. Asked what I needed, took me to the break room and looked me up when my vehicle was done. More
by davidbales49
Verified CustomerEmployees Worked With
April 14, 2025
My vehicle was returned to me with dash lights still lit and no discussion on the diagnosis or reason. Basney replaced my tires, but the TPMS light is still lit and cannot be reset without connecting to a c and no discussion on the diagnosis or reason. Basney replaced my tires, but the TPMS light is still lit and cannot be reset without connecting to a computer. More
by YOSHiNUKE
Employees Worked With
Cyndi
April 13, 2025
My car was taken care of in a timely and friendly fashion. They even washed my car. fashion. They even washed my car. More
by foo987
April 13, 2025
The staff were so accomodating and helpful and did the best they can to help me get the car I love. Thank you. best they can to help me get the car I love. Thank you. More
by eunicedgallego_rn
April 12, 2025
Have been working with Basney Honda for many years Have never been anything but Happy'wuth their workmanship! My thanks and appreciation to them! never been anything but Happy'wuth their workmanship! My thanks and appreciation to them! More
by clee04
Employees Worked With
April 10, 2025
Great sales team that pays attention to your needs to ensure you buy what you need. ensure you buy what you need. More
by darq95
April 08, 2025
Always dependable and easy to make an appointment. Most of my maintenance is performed by an independent. Most of my maintenance is performed by an independent. More
by JRWARDCOLUMBUS
Employees Worked With
April 08, 2025
Good automotive work. Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's w Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's why I gave a 4 for the first rating. More
by Douglas Jones
April 07, 2025
Cindy in the service department is a pleasure to work with. I enjoy always checking my car in with her., with. I enjoy always checking my car in with her., More
by tmmorris111
Employees Worked With
April 06, 2025
My salesman was awesome, he was straight to the point and didn’t try to add anymore items that would increase the price. He made my experience easy and pressure free. He is an excellent salesman and totally didn’t try to add anymore items that would increase the price. He made my experience easy and pressure free. He is an excellent salesman and totally changed my opinion of car salesmen. Ron, I did not have a good experience with him. I found out, in my paperwork. That I purchased the warranty outright. When he did not tell me that was the case. He told me it would be like $14 dollars a month for the warranty. Not that my down payment money was being taken away and used towards the warranty. So how I have a higher payment because the 3 grand is unaccounted for. I reached out to the warranty company and canceled. So I’m hoping that the 3 grand comes back to me. Not very happy with the way my financing situation went down, not at all. And I will not be back to Basney for as long as Ron is the head of financing. Really soured my experience of purchasing a car. I will let others know, and I will warn them of Ron’s tactics. More
by Bam_90
