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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
February 10, 2024
Didn't deal with Chip, so not sure why I am being asked to rate him? Bob did a nice job. Was honest and prompt. to rate him? Bob did a nice job. Was honest and prompt. More
by tnicolette
Verified Customer
February 10, 2024
Was able to get in quickly for oil change and tire rotation. Service was very quick. rotation. Service was very quick. More
by Jen
February 09, 2024
Poor communication by Basney- no follow up- disappointed in Service, although recall was completed by but not on day of said apt. in Service, although recall was completed by but not on day of said apt. More
by jillsd1
February 09, 2024
I was seriously dissapointed by dealer, he gave me bad service Like what? Dealer is not cooperative, and not responsible for his bad service service Like what? Dealer is not cooperative, and not responsible for his bad service More
by Youffou
Employees Worked With
I worked with cyndi, and am happy for her, she is a caring woman
February 07, 2024
I was very impressed. It was a different experience because Ken and Chris actually listened to me and answered my questions. They made me happy about my decision to buy a It was a different experience because Ken and Chris actually listened to me and answered my questions. They made me happy about my decision to buy a new car. Thank you! More
by lbove0
February 07, 2024
Oil change. In and out fairly quickly. Curt was extremely professional and helpful. Very nice. In and out fairly quickly. Curt was extremely professional and helpful. Very nice. More
by LAURIE1122
February 06, 2024
Appreciated the thoroughness of the initial assessment, and a very detailed plan for repairs. Took a few days longer than expected, and an update when it was two days beyond the expected date for service c and a very detailed plan for repairs. Took a few days longer than expected, and an update when it was two days beyond the expected date for service completion on that would've been helpful, but otherwise good experience. More
by KT
February 04, 2024
Salesman Christian, didn't listen or respect my time. Complained to Chip, never had a response. Wrote to Christian to explain why I would no longer deal with him, no response. Complained to Chip, never had a response. Wrote to Christian to explain why I would no longer deal with him, no response. More
by kbsalesco
February 03, 2024
Very good experience at Basney Honda…Scott was super easy to work with and did a great job introducing us to our new Passport! to work with and did a great job introducing us to our new Passport! More
by jjbaker1202
February 01, 2024
I was not happy with Honda for a 6 week wait time on the part. As far as Basney, I am glad that they provided me with a loaner car. The only negative I have is that the loaner is an Accord. I am 6'1" with a part. As far as Basney, I am glad that they provided me with a loaner car. The only negative I have is that the loaner is an Accord. I am 6'1" with a bad back and it is very difficult to get in and out of. I appreciate Cynthia keeping me updated on the status of my part. More
by FEISEMANN
Employees Worked With
