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Basney Honda
Mishawaka, IN
2,766 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,766 reviews
March 07, 2025
Basney Honda is the greatest! Sales & Service Department are top notch and the best in the area Sales & Service Department are top notch and the best in the area More
by PNELLANS
Verified Customer
March 07, 2025
Great service. Very helpful. Etc etc etc etc etc etc etc etc etc etc etc Very helpful. Etc etc etc etc etc etc etc etc etc etc etc More
by apfelaugen
Employees Worked With
March 07, 2025
Disappointed in their performance - how long it took to do a brake job. Should have been 1 to 2 days - it took 4 days. Service contact’s first response at day #2 was the technician ordered the wrong part do a brake job. Should have been 1 to 2 days - it took 4 days. Service contact’s first response at day #2 was the technician ordered the wrong part(s). Service contact’s second response at day #3 was the person working on my car left early and he didn’t know why. I called the service department manager after day 3. He didn’t not answer the phone. I left a detailed message about the history of my experience. He never returned my call. On day #4 I asked for my service contact and was told he was not there. I bought my car from Basney Honda and have previously had several services done on my car and they always did what they said they were going to do and finished when they said they would. I don’t know what has changed at Basney Honda’s service department, but it is unlikely I will return. Unfortunate for Basney, since I own two Honda’s. More
by Cliffto73
Employees Worked With
March 07, 2025
Everyone was super friendly and competent. I felt very well cared for during my time and communication during the repair was terrific. I am super satisfied. I felt very well cared for during my time and communication during the repair was terrific. I am super satisfied. More
by Bart Loeb
March 05, 2025
Scott was very helpful in getting me a new car. Best salesman I’ve met to date Best salesman I’ve met to date More
by Trevor
February 25, 2025
Last two visits have involved all day waiting for service and incorrect part sourcing. Pretty disappointed in my experience. and incorrect part sourcing. Pretty disappointed in my experience. More
by elsid07
February 23, 2025
Didn’t have the part I needed and made me reschedule my appointment. Very unprofessional. appointment. Very unprofessional. More
by nicholas.gerstbauer
Employees Worked With
February 19, 2025
Yells and screams at employees in front of people, doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person More
by TylerC
Employees Worked With
February 19, 2025
We appreciate the honest, straightforward people we met at Basney Honda! It wasn't painless to trade cars in the current economy, but they understand their customer's needs. at Basney Honda! It wasn't painless to trade cars in the current economy, but they understand their customer's needs. More
by sbblue53
