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Basney Honda

Mishawaka, IN

4.4
2,875 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,875 reviews

September 21, 2025

Excellent service and quick but informative process of signing the vehicle. Overall would highly recommend! More

by Mike Danielson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Podlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Having had a working relationship over the last 24 years with Basney, I guess I would write them pretty highly. Their attention to detail, to Service and to customer relations is outstanding. It must be. I More

by bhuntin226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Expensive. left my car at 8:30 am but was done till 5:30 pm More

by Agarwal.arun.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Service advisor was caught in a lie. Original issue not repaired until after our vehicle was picked up and would not start. We will not be back. More

by alindsay69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Seufert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Basney Honda responded

Thank you for the review!

September 17, 2025

Kept me informed and explained everything they need to do and told me the costs upfront. More

by sn00py7565
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
Sep 17, 2025 -

Basney Honda responded

Thank you for the review!

September 17, 2025

Got an appointment in a few days. Vehicle was ready when they said. Also washed it. Very happy with the service! More

by briggs0429
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

I didn’t like the fact that the salesman was scared to ask the manager the offer I had on the vehicle. Then I found a couple things on the vehicle that needed attention and he shrugged his shoulders and a More

by thomas.eakley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chip Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt mauerr
Sep 17, 2025 -

Basney Honda responded

Thank you for the review!

September 16, 2025

First class all the way. From the purchase of my 24 Ridgeline to the service I have received in the service department I have nothing but good things to say. This is my secon More

by MartinHuntUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Basney Honda responded

Thank you for the review!

September 15, 2025

Have had numerous issues in the past with this dealership. Attempted to do business with them again and they proved that they are about the buck. When I’m putting more effort into getting the t More

by mlsteinhofer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris McGowan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

I waited almost 2 hours for an oil change, with only one car ahead of me. That's not acceptable. More

by Karenbell450
Recommend Dealer
No
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