Basil Ford

I went to have my tires switched to the snow tires. Mr. Miechurski was very accommodating and was able to get the tires switched and I was safely on my way! I have always received excellent service at thi Miechurski was very accommodating and was able to get the tires switched and I was safely on my way! I have always received excellent service at this dealership which is why I have purchased my last three vehicles from them. More

Basil Ford is always my go to dealership. They have the best sales and service teams. I wouldn't go anywhere else. Great work today best sales and service teams. I wouldn't go anywhere else. Great work today More

Great job. Collision shop staff was amazing and car looked fantastic. Brought it in on Wednesday picked it up Saturday. Would highly recommend Basil Ford. looked fantastic. Brought it in on Wednesday picked it up Saturday. Would highly recommend Basil Ford. More

Mr. Kevin Hartman was friendly, professional and very helpful when I went to Basil Ford in Cheektowaga, NY to purchase a new 2020 F-150 ! helpful when I went to Basil Ford in Cheektowaga, NY to purchase a new 2020 F-150 ! More

Everyone was helpful and did not try to pressure me into buying a vehicle. They explained each process in purchasing the vehicle and walked me through all the controls of the vehicle. buying a vehicle. They explained each process in purchasing the vehicle and walked me through all the controls of the vehicle. More

The customer service is outstanding at Basil Ford on Whalen Ave! The person assigned to my vehicle, Jose was very attentive and kept me informed Whalen Ave! The person assigned to my vehicle, Jose was very attentive and kept me informed More

Always friendly and professional. Service Advisor, Aaron Miechurski - very friendly, accommodating, caring. Service dept excellent as a whole. A customer asked an office professional for hot tea - this off Miechurski - very friendly, accommodating, caring. Service dept excellent as a whole. A customer asked an office professional for hot tea - this office clerk was very friendly and provided that tea. Very accommodating. Aaron greeted other customers he was familiar with, sporting a smile and a “hello”. More

Basil Ford as always provided a seamless experience in the quicklane. The team is always consistent with their service and are always very friendly! Andrew was great! the quicklane. The team is always consistent with their service and are always very friendly! Andrew was great! More

I bought my car at Basil Ford in a no pressure sale. Jose and Andrew are usually the ones to take care of me for service. I can trust that they won't try to pad the bill. Jose even remembered that I bought m and Andrew are usually the ones to take care of me for service. I can trust that they won't try to pad the bill. Jose even remembered that I bought my tires there and didn't charge for a patch when a nail lodged in one of the tires. When I finally need to buy a different car, I'd like to go to Basil Ford again. More

Outstanding! I called in the morning and told the rep my trouble and they reassured me that I would be taken care of. Jose and his team were awesome! Got me in, fixed my tire and had me on my way. Never a trouble and they reassured me that I would be taken care of. Jose and his team were awesome! Got me in, fixed my tire and had me on my way. Never a bad a experience. More