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Baron MINI

Merriam, KS

4.7
168 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 168 reviews

October 28, 2023

Bought my car six months ago from Baron. I have nothing but good things to say about this dealership and their customer service so far. Clea dealership, great and friendly customer service More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarance
Nov 04, 2023 -

Baron MINI responded

It's great to hear that you've had a positive experience with Baron MINI and our customer service since you bought your car six months ago. A clean dealership and friendly customer service can make a significant difference in your overall satisfaction. Enjoy your MINI and happy driving!

October 25, 2023

Scheduled service. They got me in quickly and coordinated my ride home and back to the dealership for pick up. Communication was great every step of the way More

by clburriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 02, 2023 -

Baron MINI responded

It's wonderful to hear that your scheduled service went smoothly, with a quick turnaround, coordination of transportation, and excellent communication at every step of the process. Efficient and well-communicated service can make the overall experience more convenient and satisfying. Your positive feedback is much appreciated!

October 11, 2023

Excellent customer service and great mechanics. Estimated time for completing accurate. Transportation provided was perfect. More

by Jonepi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service
Oct 12, 2023 -

Baron MINI responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Great dealership! Very respectful of your time and explain what needs to happen and why before they do the repairs. Would absolutely recommend. More

by resq69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Oct 13, 2023 -

Baron MINI responded

We greatly appreciate your feedback! It's wonderful to hear that you had a great experience at our dealership, and that we were respectful of your time while providing clear explanations of the necessary repairs. Your recommendation means a lot to us, and we're here to provide excellent service. Thank you for choosing us!

October 04, 2023

Sara is always professional, prompt, and informative. I feel comfortable asking her questions about service needed or being done and she’s thorough and helpful with explanations. More

by Torus9KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Oct 05, 2023 -

Baron MINI responded

We are excited that Sara provided you with a professional, prompt, and informative service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 26, 2023

The staff is excellent - knowledgeable, courteous, helpful, and straightforward. Very professional and excellent service all around! More

by mshawcarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Saba, Lisa Foell
Sep 28, 2023 -

Baron MINI responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 23, 2023

Great service, prompt, staff was great. Will continue to take mini there for service, great job. More

by Planetpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Vandaveer
Sep 26, 2023 -

Baron MINI responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 19, 2023

Fantastic service department. Advisors are informative and provide options to resolve service issues. Service technicians are knowledgeable and willing to walk you through a probl More

by Zach Ingalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Vandaveer, Noe Gonzalez
Sep 23, 2023 -

Baron MINI responded

Thank you for choosing Baron Mini! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Kurt and Sarah are really easy to work with. I had a very positive experience working with them! Thanks ! Will see you again for my next maintenance visit. More

by Motournoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt, Sarah
Sep 23, 2023 -

Baron MINI responded

It's wonderful to hear that Kurt and Sarah were easy to work with and that you had a very positive experience with them. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Always very professional. Great service! I wouldn’t take my car anywhere else. They always go above and beyond to provide great service. More

by AngKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Melanie
Sep 22, 2023 -

Baron MINI responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Baron Mini! We appreciate your business!

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